Hiruni Kegalle

Yonchanok Khaokaew, Kaixin Ji, Thuc Hanh Nguyen et al.

This paper explores the intersection of technology and sleep pattern comprehension, presenting a cutting-edge two-stage framework that harnesses the power of Large Language Models (LLMs). The primary objective is to deliver precise sleep predictions paired with actionable feedback, addressing the limitations of existing solutions. This innovative approach involves leveraging the GLOBEM dataset alongside synthetic data generated by LLMs. The results highlight significant improvements, underlining the efficacy of merging advanced machine-learning techniques with a user-centric design ethos. Through this exploration, we bridge the gap between technological sophistication and user-friendly design, ensuring that our framework yields accurate predictions and translates them into actionable insights.

Awais Hameed Khan, Hiruni Kegalle, Rhea D'Silva et al.

Large Language Models (LLMs) are promising analytical tools. They can augment human epistemic, cognitive and reasoning abilities, and support 'sensemaking', making sense of a complex environment or subject by analysing large volumes of data with a sensitivity to context and nuance absent in earlier text processing systems. This paper presents a pilot experiment that explores how LLMs can support thematic analysis of controversial topics. We compare how human researchers and two LLMs GPT-4 and Llama 2 categorise excerpts from media coverage of the controversial Australian Robodebt scandal. Our findings highlight intriguing overlaps and variances in thematic categorisation between human and machine agents, and suggest where LLMs can be effective in supporting forms of discourse and thematic analysis. We argue LLMs should be used to augment, and not replace human interpretation, and we add further methodological insights and reflections to existing research on the application of automation to qualitative research methods. We also introduce a novel card-based design toolkit, for both researchers and practitioners to further interrogate LLMs as analytical tools.

Hiruni Kegalle, Flora D. Salim, Mark Sanderson et al.

Location-Based Services (LBS) such as ride-sharing, accommodation, food delivery, and location-driven social media platforms entangle digital systems with physical spaces, thereby generating impacts that extend beyond users to others who share the same environments. Existing design approaches struggle to address the dual challenge of value tensions that arise in shared physical spaces and the locality-specific contexts in which LBS operate. To respond, we introduce Location-Aware Value Sensitive Design (LA-VSD), a domain-specific adaptation of VSD tailored to the distinctive characteristics of LBS. LA-VSD guides designers through three heuristics to help (1) identify and prioritise stakeholders through local space-sharing scenarios, (2) adapt empirical methods to capture values and tensions in context, and (3) support value-aligned interactions across both digital and physical layers of the service. Through a case study of e-scooter sharing in Melbourne, Australia, we demonstrate how LA-VSD enables more grounded, context-aware, and actionable design of LBS.