Wei Zhou

Guohai Xu, Hehong Chen, Feng-Lin Li et al.

Live streaming is becoming an increasingly popular trend of sales in E-commerce. The core of live-streaming sales is to encourage customers to purchase in an online broadcasting room. To enable customers to better understand a product without jumping out, we propose AliMe MKG, a multi-modal knowledge graph that aims at providing a cognitive profile for products, through which customers are able to seek information about and understand a product. Based on the MKG, we build an online live assistant that highlights product search, product exhibition and question answering, allowing customers to skim over item list, view item details, and ask item-related questions. Our system has been launched online in the Taobao app, and currently serves hundreds of thousands of customers per day.

Xuming Lin, Shaobo Cui, Zhongzhou Zhao et al.

Existing data-driven methods can well handle short text generation. However, when applied to the long-text generation scenarios such as story generation or advertising text generation in the commercial scenario, these methods may generate illogical and uncontrollable texts. To address these aforementioned issues, we propose a graph-based grouping planner(GGP) following the idea of first-plan-then-generate. Specifically, given a collection of key phrases, GGP firstly encodes these phrases into an instance-level sequential representation and a corpus-level graph-based representation separately. With these two synergic representations, we then regroup these phrases into a fine-grained plan, based on which we generate the final long text. We conduct our experiments on three long text generation datasets and the experimental results reveal that GGP significantly outperforms baselines, which proves that GGP can control the long text generation by knowing how to say and in what order.

Shaobo Cui, Xintong Bao, Xuming Lin et al.

Many generation tasks follow a one-to-many mapping relationship: each input could be associated with multiple outputs. Existing methods like Conditional Variational AutoEncoder(CVAE) employ a latent variable to model this one-to-many relationship. However, this high-dimensional and dense latent variable lacks explainability and usually leads to poor and uncontrollable generations. In this paper, we innovatively introduce the linguistic concept of pattern to decompose the one-to-many mapping into multiple one-to-one mappings and further propose a model named Sparse Pattern Mixture of Experts(SPMoE). Each one-to-one mapping is associated with a conditional generation pattern and is modeled with an expert in SPMoE. To ensure each language pattern can be exclusively handled with an expert model for better explainability and diversity, a sparse mechanism is employed to coordinate all the expert models in SPMoE. We assess the performance of our SPMoE on the paraphrase generation task and the experiment results prove that SPMoE can achieve a good balance in terms of quality, pattern-level diversity, and corpus-level diversity.

Shiqian Chen, Chenliang Li, Feng Ji et al.

The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify the desired information. In this paper, we propose a novel review-driven framework for answer generation for product-related questions in E-commerce, named RAGE. We develope RAGE on the basis of the multi-layer convolutional architecture to facilitate speed-up of answer generation with the parallel computation. For each question, RAGE first extracts the relevant review snippets from the reviews of the corresponding product. Then, we devise a mechanism to identify the relevant information from the noise-prone review snippets and incorporate this information to guide the answer generation. The experiments on two real-world E-Commerce datasets show that the proposed RAGE significantly outperforms the existing alternatives in producing more accurate and informative answers in natural language. Moreover, RAGE takes much less time for both model training and answer generation than the existing RNN based generation models.