Eric Heim

Gregory Canal, Vladimir Leung, Philip Sage et al.

Artificial intelligence (AI) has revolutionized decision-making processes and systems throughout society and, in particular, has emerged as a significant technology in high-impact scenarios of national interest. Yet, despite AI's impressive predictive capabilities in controlled settings, it still suffers from a range of practical setbacks preventing its widespread use in various critical scenarios. In particular, it is generally unclear if a given AI system's predictions can be trusted by decision-makers in downstream applications. To address the need for more transparent, robust, and trustworthy AI systems, a suite of tools has been developed to quantify the uncertainty of AI predictions and, more generally, enable AI to "self-assess" the reliability of its predictions. In this manuscript, we categorize methods for AI self-assessment along several key dimensions and provide guidelines for selecting and designing the appropriate method for a practitioner's needs. In particular, we focus on uncertainty estimation techniques that consider the impact of self-assessment on the choices made by downstream decision-makers and on the resulting costs and benefits of decision outcomes. To demonstrate the utility of our methodology for self-assessment design, we illustrate its use for two realistic national-interest scenarios. This manuscript is a practical guide for machine learning engineers and AI system users to select the ideal self-assessment techniques for each problem.

Violet Turri, Rachel Dzombak, Eric Heim et al.

Current test and evaluation (T&E) methods for assessing machine learning (ML) system performance often rely on incomplete metrics. Testing is additionally often siloed from the other phases of the ML system lifecycle. Research investigating cross-domain approaches to ML T&E is needed to drive the state of the art forward and to build an Artificial Intelligence (AI) engineering discipline. This paper advocates for a robust, integrated approach to testing by outlining six key questions for guiding a holistic T&E strategy.

Eric Heim, Oren Wright, David Shriver

One of the main barriers to adoption of Machine Learning (ML) is that ML models can fail unexpectedly. In this work, we aim to provide practitioners a guide to better understand why ML models fail and equip them with techniques they can use to reason about failure. Specifically, we discuss failure as either being caused by lack of reliability or lack of robustness. Differentiating the causes of failure in this way allows us to formally define why models fail from first principles and tie these definitions to engineering concepts and real-world deployment settings. Throughout the document we provide 1) a summary of important theoretic concepts in reliability and robustness, 2) a sampling current techniques that practitioners can utilize to reason about ML model reliability and robustness, and 3) examples that show how these concepts and techniques can apply to real-world settings.