Xiang-Rong Sheng

Zhao-Yu Zhang, Xiang-Rong Sheng, Yujing Zhang et al.

Deep learning techniques have been applied widely in industrial recommendation systems. However, far less attention has been paid to the overfitting problem of models in recommendation systems, which, on the contrary, is recognized as a critical issue for deep neural networks. In the context of Click-Through Rate (CTR) prediction, we observe an interesting one-epoch overfitting problem: the model performance exhibits a dramatic degradation at the beginning of the second epoch. Such a phenomenon has been witnessed widely in real-world applications of CTR models. Thereby, the best performance is usually achieved by training with only one epoch. To understand the underlying factors behind the one-epoch phenomenon, we conduct extensive experiments on the production data set collected from the display advertising system of Alibaba. The results show that the model structure, the optimization algorithm with a fast convergence rate, and the feature sparsity are closely related to the one-epoch phenomenon. We also provide a likely hypothesis for explaining such a phenomenon and conduct a set of proof-of-concept experiments. We hope this work can shed light on future research on training more epochs for better performance.

Xiang-Rong Sheng, Jingyue Gao, Yueyao Cheng et al.

Despite the development of ranking optimization techniques, pointwise loss remains the dominating approach for click-through rate prediction. It can be attributed to the calibration ability of the pointwise loss since the prediction can be viewed as the click probability. In practice, a CTR prediction model is also commonly assessed with the ranking ability. To optimize the ranking ability, ranking loss (e.g., pairwise or listwise loss) can be adopted as they usually achieve better rankings than pointwise loss. Previous studies have experimented with a direct combination of the two losses to obtain the benefit from both losses and observed an improved performance. However, previous studies break the meaning of output logit as the click-through rate, which may lead to sub-optimal solutions. To address this issue, we propose an approach that can Jointly optimize the Ranking and Calibration abilities (JRC for short). JRC improves the ranking ability by contrasting the logit value for the sample with different labels and constrains the predicted probability to be a function of the logit subtraction. We further show that JRC consolidates the interpretation of logits, where the logits model the joint distribution. With such an interpretation, we prove that JRC approximately optimizes the contextualized hybrid discriminative-generative objective. Experiments on public and industrial datasets and online A/B testing show that our approach improves both ranking and calibration abilities. Since May 2022, JRC has been deployed on the display advertising platform of Alibaba and has obtained significant performance improvements.

Zhishan Zhao, Jingyue Gao, Yu Zhang et al.

Cascading architecture has been widely adopted in large-scale advertising systems to balance efficiency and effectiveness. In this architecture, the pre-ranking model is expected to be a lightweight approximation of the ranking model, which handles more candidates with strict latency requirements. Due to the gap in model capacity, the pre-ranking and ranking models usually generate inconsistent ranked results, thus hurting the overall system effectiveness. The paradigm of score alignment is proposed to regularize their raw scores to be consistent. However, it suffers from inevitable alignment errors and error amplification by bids when applied in online advertising. To this end, we introduce a consistency-oriented pre-ranking framework for online advertising, which employs a chunk-based sampling module and a plug-and-play rank alignment module to explicitly optimize consistency of ECPM-ranked results. A $ΔNDCG$-based weighting mechanism is adopted to better distinguish the importance of inter-chunk samples in optimization. Both online and offline experiments have validated the superiority of our framework. When deployed in Taobao display advertising system, it achieves an improvement of up to +12.3\% CTR and +5.6\% RPM.

Xinyu Li, Sishuo Chen, Guipeng Xv et al.

The prediction objectives of online advertisement ranking models are evolving from probabilistic metrics like conversion rate (CVR) to numerical business metrics like post-click gross merchandise volume (GMV). Unlike the well-studied delayed feedback problem in CVR prediction, delayed feedback modeling for GMV prediction remains unexplored and poses greater challenges, as GMV is a continuous target, and a single click can lead to multiple purchases that cumulatively form the label. To bridge the research gap, we establish TRACE, a GMV prediction benchmark containing complete transaction sequences rising from each user click, which supports delayed feedback modeling in an online streaming manner. Our analysis and exploratory experiments on TRACE reveal two key insights: (1) the rapid evolution of the GMV label distribution necessitates modeling delayed feedback under online streaming training; (2) the label distribution of repurchase samples substantially differs from that of single-purchase samples, highlighting the need for separate modeling. Motivated by these findings, we propose RepurchasE-Aware Dual-branch prEdictoR (READER), a novel GMV modeling paradigm that selectively activates expert parameters according to repurchase predictions produced by a router. Moreover, READER dynamically calibrates the regression target to mitigate under-estimation caused by incomplete labels. Experimental results show that READER yields superior performance on TRACE over baselines, achieving a 2.19% improvement in terms of accuracy. We believe that our study will open up a new avenue for studying online delayed feedback modeling for GMV prediction, and our TRACE benchmark with the gathered insights will facilitate future research and application in this promising direction. Our code and dataset are available at https://github.com/alimama-tech/OnlineGMV .

Xiang-Rong Sheng, Feifan Yang, Litong Gong et al.

Despite the recognized potential of multimodal data to improve model accuracy, many large-scale industrial recommendation systems, including Taobao display advertising system, predominantly depend on sparse ID features in their models. In this work, we explore approaches to leverage multimodal data to enhance the recommendation accuracy. We start from identifying the key challenges in adopting multimodal data in a manner that is both effective and cost-efficient for industrial systems. To address these challenges, we introduce a two-phase framework, including: 1) the pre-training of multimodal representations to capture semantic similarity, and 2) the integration of these representations with existing ID-based models. Furthermore, we detail the architecture of our production system, which is designed to facilitate the deployment of multimodal representations. Since the integration of multimodal representations in mid-2023, we have observed significant performance improvements in Taobao display advertising system. We believe that the insights we have gathered will serve as a valuable resource for practitioners seeking to leverage multimodal data in their systems.

Bin Wu, Feifan Yang, Zhangming Chan et al.

Lifelong user interest modeling is crucial for industrial recommender systems, yet existing approaches rely predominantly on ID-based features, suffering from poor generalization on long-tail items and limited semantic expressiveness. While recent work explores multimodal representations for behavior retrieval in the General Search Unit (GSU), they often neglect multimodal integration in the fine-grained modeling stage -- the Exact Search Unit (ESU). In this work, we present a systematic analysis of how to effectively leverage multimodal signals across both stages of the two-stage lifelong modeling framework. Our key insight is that simplicity suffices in the GSU: lightweight cosine similarity with high-quality multimodal embeddings outperforms complex retrieval mechanisms. In contrast, the ESU demands richer multimodal sequence modeling and effective ID-multimodal fusion to unlock its full potential. Guided by these principles, we propose MUSE, a simple yet effective multimodal search-based framework. MUSE has been deployed in Taobao display advertising system, enabling 100K-length user behavior sequence modeling and delivering significant gains in top-line metrics with negligible online latency overhead. To foster community research, we share industrial deployment practices and open-source the first large-scale dataset featuring ultra-long behavior sequences paired with high-quality multimodal embeddings. Our code and data is available at https://taobao-mm.github.io.

Jinqi Wu, Sishuo Chen, Zhangming Chan et al.

Multi-attribution learning (MAL), which enhances model performance by learning from conversion labels yielded by multiple attribution mechanisms, has emerged as a promising learning paradigm for conversion rate (CVR) prediction. However, the conversion labels in public CVR datasets are generated by a single attribution mechanism, hindering the development of MAL approaches. To address this data gap, we establish the Multi-Attribution Benchmark (MAC), the first public CVR dataset featuring labels from multiple attribution mechanisms. Besides, to promote reproducible research on MAL, we develop PyMAL, an open-source library covering a wide array of baseline methods. We conduct comprehensive experimental analyses on MAC and reveal three key insights: (1) MAL brings consistent performance gains across different attribution settings, especially for users featuring long conversion paths. (2) The performance growth scales up with objective complexity in most settings; however, when predicting first-click conversion targets, simply adding auxiliary objectives is counterproductive, underscoring the necessity of careful selection of auxiliary objectives. (3) Two architectural design principles are paramount: first, to fully learn the multi-attribution knowledge, and second, to fully leverage this knowledge to serve the main task. Motivated by these findings, we propose Mixture of Asymmetric Experts (MoAE), an effective MAL approach incorporating multi-attribution knowledge learning and main task-centric knowledge utilization. Experiments on MAC show that MoAE substantially surpasses the existing state-of-the-art MAL method. We believe that our benchmark and insights will foster future research in the MAL field. Our MAC benchmark and the PyMAL algorithm library are publicly available at https://github.com/alimama-tech/PyMAL.

Mingxuan Luo, Guipeng Xv, Sishuo Chen et al.

In industrial recommender systems, conversion rate (CVR) is widely used for traffic allocation, but it fails to fully reflect recommendation effectiveness because it ignores refund behavior. To better capture true user satisfaction and business value, net conversion rate (NetCVR), defined as the probability that a clicked item is purchased and not refunded, has been proposed.Unlike CVR, NetCVR prediction involves a more complex multi-stage cascaded delayed feedback process. The two cascaded delays from click to conversion and from conversion to refund have opposite effects, making traditional CVR modeling methods inapplicable. Moreover, the lack of open-source datasets and online continuous training schemes further hinders progress in this area.To address these challenges, we introduce CASCADE (Cascaded Sequences of Conversion and Delayed Refund), the first large-scale open dataset derived from the Taobao app for online continuous NetCVR prediction. Through an in-depth analysis of CASCADE, we identify three key insights: (1) NetCVR exhibits strong temporal dynamics, necessitating online continuous modeling; (2) cascaded modeling of CVR and refund rate outperforms direct NetCVR modeling; and (3) delay time, which correlates with both CVR and refund rate, is an important feature for NetCVR prediction.Based on these insights, we propose TESLA, a continuous NetCVR modeling framework featuring a CVR-refund-rate cascaded architecture, stage-wise debiasing, and a delay-time-aware ranking loss. Extensive experiments demonstrate that TESLA consistently outperforms state-of-the-art methods on CASCADE, achieving absolute improvements of 12.41 percent in RI-AUC and 14.94 percent in RI-PRAUC on NetCVR prediction. The code and dataset are publicly available at https://github.com/alimama-tech/NetCVR.

Siyu Gu, Xiang-Rong Sheng, Ying Fan et al.

One of the difficulties of conversion rate (CVR) prediction is that the conversions can delay and take place long after the clicks. The delayed feedback poses a challenge: fresh data are beneficial to continuous training but may not have complete label information at the time they are ingested into the training pipeline. To balance model freshness and label certainty, previous methods set a short waiting window or even do not wait for the conversion signal. If conversion happens outside the waiting window, this sample will be duplicated and ingested into the training pipeline with a positive label. However, these methods have some issues. First, they assume the observed feature distribution remains the same as the actual distribution. But this assumption does not hold due to the ingestion of duplicated samples. Second, the certainty of the conversion action only comes from the positives. But the positives are scarce as conversions are sparse in commercial systems. These issues induce bias during the modeling of delayed feedback. In this paper, we propose DElayed FEedback modeling with Real negatives (DEFER) method to address these issues. The proposed method ingests real negative samples into the training pipeline. The ingestion of real negatives ensures the observed feature distribution is equivalent to the actual distribution, thus reducing the bias. The ingestion of real negatives also brings more certainty information of the conversion. To correct the distribution shift, DEFER employs importance sampling to weigh the loss function. Experimental results on industrial datasets validate the superiority of DEFER. DEFER have been deployed in the display advertising system of Alibaba, obtaining over 6.0% improvement on CVR in several scenarios. The code and data in this paper are now open-sourced {https://github.com/gusuperstar/defer.git}.

Zhi Kou, Xiang-Rong Sheng, Shuguang Han et al.

In industrial recommendation systems, pre-ranking models based on deep neural networks (DNNs) commonly adopt a sequential execution framework: feature fetching and model forward computation are triggered only after receiving candidates from the upstream retrieval stage. This design introduces inherent bottlenecks, including redundant computations of identical users/items and increased latency due to strictly sequential operations, which jointly constrain the model's capacity and system efficiency. To address these limitations, we propose the Asynchronous Inference Framework (AIF), a cost-effective computational architecture that decouples interaction-independent components, those operating within a single user or item, from real-time prediction. AIF reorganizes the model inference process by performing user-side computations in parallel with the retrieval stage and conducting item-side computations in a nearline manner. This means that interaction-independent components are calculated just once and completed before the real-time prediction phase of the pre-ranking stage. As a result, AIF enhances computational efficiency and reduces latency, freeing up resources to significantly improve the feature set and model architecture of interaction-independent components. Moreover, we delve into model design within the AIF framework, employing approximated methods for interaction-dependent components in online real-time predictions. By co-designing both the framework and the model, our solution achieves notable performance gains without significantly increasing computational and latency costs. This has enabled the successful deployment of AIF in the Taobao display advertising system.

Sishuo Chen, Zhangming Chan, Xiang-Rong Sheng et al.

Conversion rate (CVR) prediction is a core component of online advertising systems, where the attribution mechanisms-rules for allocating conversion credit across user touchpoints-fundamentally determine label generation and model optimization. While many industrial platforms support diverse attribution mechanisms (e.g., First-Click, Last-Click, Linear, and Data-Driven Multi-Touch Attribution), conventional approaches restrict model training to labels from a single production-critical attribution mechanism, discarding complementary signals in alternative attribution perspectives. To address this limitation, we propose a novel Multi-Attribution Learning (MAL) framework for CVR prediction that integrates signals from multiple attribution perspectives to better capture the underlying patterns driving user conversions. Specifically, MAL is a joint learning framework consisting of two core components: the Attribution Knowledge Aggregator (AKA) and the Primary Target Predictor (PTP). AKA is implemented as a multi-task learner that integrates knowledge extracted from diverse attribution labels. PTP, in contrast, focuses on the task of generating well-calibrated conversion probabilities that align with the system-optimized attribution metric (e.g., CVR under the Last-Click attribution), ensuring direct compatibility with industrial deployment requirements. Additionally, we propose CAT, a novel training strategy that leverages the Cartesian product of all attribution label combinations to generate enriched supervision signals. This design substantially enhances the performance of the attribution knowledge aggregator. Empirical evaluations demonstrate the superiority of MAL over single-attribution learning baselines, achieving +0.51% GAUC improvement on offline metrics. Online experiments demonstrate that MAL achieved a +2.6% increase in ROI (Return on Investment).

Zhangming Chan, Yu Zhang, Shuguang Han et al.

Conversion rate (CVR) prediction is one of the core components in online recommender systems, and various approaches have been proposed to obtain accurate and well-calibrated CVR estimation. However, we observe that a well-trained CVR prediction model often performs sub-optimally during sales promotions. This can be largely ascribed to the problem of the data distribution shift, in which the conventional methods no longer work. To this end, we seek to develop alternative modeling techniques for CVR prediction. Observing similar purchase patterns across different promotions, we propose reusing the historical promotion data to capture the promotional conversion patterns. Herein, we propose a novel \textbf{H}istorical \textbf{D}ata \textbf{R}euse (\textbf{HDR}) approach that first retrieves historically similar promotion data and then fine-tunes the CVR prediction model with the acquired data for better adaptation to the promotion mode. HDR consists of three components: an automated data retrieval module that seeks similar data from historical promotions, a distribution shift correction module that re-weights the retrieved data for better aligning with the target promotion, and a TransBlock module that quickly fine-tunes the original model for better adaptation to the promotion mode. Experiments conducted with real-world data demonstrate the effectiveness of HDR, as it improves both ranking and calibration metrics to a large extent. HDR has also been deployed on the display advertising system in Alibaba, bringing a lift of $9\%$ RPM and $16\%$ CVR during Double 11 Sales in 2022.

Xiang-Rong Sheng, Liqin Zhao, Guorui Zhou et al.

Traditional industrial recommenders are usually trained on a single business domain and then serve for this domain. However, in large commercial platforms, it is often the case that the recommenders need to make click-through rate (CTR) predictions for multiple business domains. Different domains have overlapping user groups and items. Thus, there exist commonalities. Since the specific user groups have disparity and the user behaviors may change in various business domains, there also have distinctions. The distinctions result in domain-specific data distributions, making it hard for a single shared model to work well on all domains. To learn an effective and efficient CTR model to handle multiple domains simultaneously, we present Star Topology Adaptive Recommender (STAR). Concretely, STAR has the star topology, which consists of the shared centered parameters and domain-specific parameters. The shared parameters are applied to learn commonalities of all domains, and the domain-specific parameters capture domain distinction for more refined prediction. Given requests from different business domains, STAR can adapt its parameters conditioned on the domain characteristics. The experimental result from production data validates the superiority of the proposed STAR model. Since 2020, STAR has been deployed in the display advertising system of Alibaba, obtaining averaging 8.0% improvement on CTR and 6.0% on RPM (Revenue Per Mille).

Weijie Bian, Kailun Wu, Lejian Ren et al.

Feature interaction has been recognized as an important problem in machine learning, which is also very essential for click-through rate (CTR) prediction tasks. In recent years, Deep Neural Networks (DNNs) can automatically learn implicit nonlinear interactions from original sparse features, and therefore have been widely used in industrial CTR prediction tasks. However, the implicit feature interactions learned in DNNs cannot fully retain the complete representation capacity of the original and empirical feature interactions (e.g., cartesian product) without loss. For example, a simple attempt to learn the combination of feature A and feature B <A, B> as the explicit cartesian product representation of new features can outperform previous implicit feature interaction models including factorization machine (FM)-based models and their variations. In this paper, we propose a Co-Action Network (CAN) to approximate the explicit pairwise feature interactions without introducing too many additional parameters. More specifically, giving feature A and its associated feature B, their feature interaction is modeled by learning two sets of parameters: 1) the embedding of feature A, and 2) a Multi-Layer Perceptron (MLP) to represent feature B. The approximated feature interaction can be obtained by passing the embedding of feature A through the MLP network of feature B. We refer to such pairwise feature interaction as feature co-action, and such a Co-Action Network unit can provide a very powerful capacity to fitting complex feature interactions. Experimental results on public and industrial datasets show that CAN outperforms state-of-the-art CTR models and the cartesian product method. Moreover, CAN has been deployed in the display advertisement system in Alibaba, obtaining 12\% improvement on CTR and 8\% on Revenue Per Mille (RPM), which is a great improvement to the business.