Junho Myung

Nayeon Lee, Chani Jung, Junho Myung et al.

Warning: this paper contains content that may be offensive or upsetting. Most hate speech datasets neglect the cultural diversity within a single language, resulting in a critical shortcoming in hate speech detection. To address this, we introduce CREHate, a CRoss-cultural English Hate speech dataset. To construct CREHate, we follow a two-step procedure: 1) cultural post collection and 2) cross-cultural annotation. We sample posts from the SBIC dataset, which predominantly represents North America, and collect posts from four geographically diverse English-speaking countries (Australia, United Kingdom, Singapore, and South Africa) using culturally hateful keywords we retrieve from our survey. Annotations are collected from the four countries plus the United States to establish representative labels for each country. Our analysis highlights statistically significant disparities across countries in hate speech annotations. Only 56.2% of the posts in CREHate achieve consensus among all countries, with the highest pairwise label difference rate of 26%. Qualitative analysis shows that label disagreement occurs mostly due to different interpretations of sarcasm and the personal bias of annotators on divisive topics. Lastly, we evaluate large language models (LLMs) under a zero-shot setting and show that current LLMs tend to show higher accuracies on Anglosphere country labels in CREHate. Our dataset and codes are available at: https://github.com/nlee0212/CREHate

Jieun Han, Haneul Yoo, Junho Myung et al.

The integration of generative AI in education is expanding, yet empirical analyses of large-scale, real-world interactions between students and AI systems still remain limited. In this study, we present ChEDDAR, ChatGPT & EFL Learner's Dialogue Dataset As Revising an essay, which is collected from a semester-long longitudinal experiment involving 212 college students enrolled in English as Foreign Langauge (EFL) writing courses. The students were asked to revise their essays through dialogues with ChatGPT. ChEDDAR includes a conversation log, utterance-level essay edit history, self-rated satisfaction, and students' intent, in addition to session-level pre-and-post surveys documenting their objectives and overall experiences. We analyze students' usage patterns and perceptions regarding generative AI with respect to their intent and satisfaction. As a foundational step, we establish baseline results for two pivotal tasks in task-oriented dialogue systems within educational contexts: intent detection and satisfaction estimation. We finally suggest further research to refine the integration of generative AI into education settings, outlining potential scenarios utilizing ChEDDAR. ChEDDAR is publicly available at https://github.com/zeunie/ChEDDAR.

Changyoon Lee, Junho Myung, Jieun Han et al.

With recent advances in generative AI, conversational models like ChatGPT have become feasible candidates for TAs. We investigate the practicality of using generative AI as TAs in introductory programming education by examining novice learners' interaction with TAs in a subgoal learning environment. To compare the learners' interaction and perception of the AI and human TAs, we conducted a between-subject study with 20 novice programming learners. Learners solve programming tasks by producing subgoals and subsolutions with the guidance of a TA. Our study shows that learners can solve tasks faster with comparable scores with AI TAs. Learners' perception of the AI TA is on par with that of human TAs in terms of speed and comprehensiveness of the replies and helpfulness, difficulty, and satisfaction of the conversation. Finally, we suggest guidelines to better design and utilize generative AI as TAs in programming education from the result of our chat log analysis.

Jieun Han, Haneul Yoo, Junho Myung et al.

In the context of English as a Foreign Language (EFL) writing education, LLM-as-a-tutor can assist students by providing real-time feedback on their essays. However, challenges arise in assessing LLM-as-a-tutor due to differing standards between educational and general use cases. To bridge this gap, we integrate pedagogical principles to assess student-LLM interaction. First, we explore how LLMs can function as English tutors, providing effective essay feedback tailored to students. Second, we propose three metrics to evaluate LLM-as-a-tutor specifically designed for EFL writing education, emphasizing pedagogical aspects. In this process, EFL experts evaluate the feedback from LLM-as-a-tutor regarding quality and characteristics. On the other hand, EFL learners assess their learning outcomes from interaction with LLM-as-a-tutor. This approach lays the groundwork for developing LLMs-as-a-tutor tailored to the needs of EFL learners, advancing the effectiveness of writing education in this context.

Haechan Kim, Junho Myung, Seoyoung Kim et al.

Prevalent ungrammatical expressions and disfluencies in spontaneous speech from second language (L2) learners pose unique challenges to Automatic Speech Recognition (ASR) systems. However, few datasets are tailored to L2 learner speech. We publicly release LearnerVoice, a dataset consisting of 50.04 hours of audio and transcriptions of L2 learners' spontaneous speech. Our linguistic analysis reveals that transcriptions in our dataset contain L2S (L2 learner's Spontaneous speech) features, consisting of ungrammatical expressions and disfluencies (e.g., filler words, word repetitions, self-repairs, false starts), significantly more than native speech datasets. Fine-tuning whisper-small.en with LearnerVoice achieves a WER of 10.26%, 44.2% lower than vanilla whisper-small.en. Furthermore, our qualitative analysis indicates that 54.2% of errors from the vanilla model on LearnerVoice are attributable to L2S features, with 48.1% of them being reduced in the fine-tuned model.

Haeun Yu, Seogyeong Jeong, Siddhesh Pawar et al.

The growing deployment of large language models (LLMs) across diverse cultural contexts necessitates a better understanding of how the overgeneralization of less documented cultures within LLMs' representations impacts their cultural understanding. Prior work only performs extrinsic evaluation of LLMs' cultural competence, without accounting for how LLMs' internal mechanisms lead to cultural (mis)representation. To bridge this gap, we propose Culturescope, the first mechanistic interpretability-based method that probes the internal representations of LLMs to elicit the underlying cultural knowledge space. CultureScope utilizes a patching method to extract the cultural knowledge. We introduce a cultural flattening score as a measure of the intrinsic cultural biases. Additionally, we study how LLMs internalize Western-dominance bias and cultural flattening, which allows us to trace how cultural biases emerge within LLMs. Our experimental results reveal that LLMs encode Western-dominance bias and cultural flattening in their cultural knowledge space. We find that low-resource cultures are less susceptible to cultural biases, likely due to their limited training resources. Our work provides a foundation for future research on mitigating cultural biases and enhancing LLMs' cultural understanding. Our codes and data used for experiments are publicly available.

Siddhesh Pawar, Junyeong Park, Jiho Jin et al.

Large-scale deployment of large language models (LLMs) in various applications, such as chatbots and virtual assistants, requires LLMs to be culturally sensitive to the user to ensure inclusivity. Culture has been widely studied in psychology and anthropology, and there has been a recent surge in research on making LLMs more culturally inclusive in LLMs that goes beyond multilinguality and builds on findings from psychology and anthropology. In this paper, we survey efforts towards incorporating cultural awareness into text-based and multimodal LLMs. We start by defining cultural awareness in LLMs, taking the definitions of culture from anthropology and psychology as a point of departure. We then examine methodologies adopted for creating cross-cultural datasets, strategies for cultural inclusion in downstream tasks, and methodologies that have been used for benchmarking cultural awareness in LLMs. Further, we discuss the ethical implications of cultural alignment, the role of Human-Computer Interaction in driving cultural inclusion in LLMs, and the role of cultural alignment in driving social science research. We finally provide pointers to future research based on our findings about gaps in the literature.

Jieun Han, Haneul Yoo, Junho Myung et al.

The integration of generative AI in education is expanding, yet empirical analyses of large-scale and real-world interactions between students and AI systems still remain limited. Addressing this gap, we present RECIPE4U (RECIPE for University), a dataset sourced from a semester-long experiment with 212 college students in English as Foreign Language (EFL) writing courses. During the study, students engaged in dialogues with ChatGPT to revise their essays. RECIPE4U includes comprehensive records of these interactions, including conversation logs, students' intent, students' self-rated satisfaction, and students' essay edit histories. In particular, we annotate the students' utterances in RECIPE4U with 13 intention labels based on our coding schemes. We establish baseline results for two subtasks in task-oriented dialogue systems within educational contexts: intent detection and satisfaction estimation. As a foundational step, we explore student-ChatGPT interaction patterns through RECIPE4U and analyze them by focusing on students' dialogue, essay data statistics, and students' essay edits. We further illustrate potential applications of RECIPE4U dataset for enhancing the incorporation of LLMs in educational frameworks. RECIPE4U is publicly available at https://zeunie.github.io/RECIPE4U/.

Minsun Kim, SeonGyeom Kim, Suyoun Lee et al.

This paper presents the development of a dashboard designed specifically for teachers in English as a Foreign Language (EFL) writing education. Leveraging LLMs, the dashboard facilitates the analysis of student interactions with an essay writing system, which integrates ChatGPT for real-time feedback. The dashboard aids teachers in monitoring student behavior, identifying noneducational interaction with ChatGPT, and aligning instructional strategies with learning objectives. By combining insights from NLP and Human-Computer Interaction (HCI), this study demonstrates how a human-centered approach can enhance the effectiveness of teacher dashboards, particularly in ChatGPT-integrated learning.