Jeffery Dalton

Mohammad Aliannejadi, Zahra Abbasiantaeb, Shubham Chatterjee et al.

Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the creation and research of conversational search agents that adapt responses based on the user's prior interactions and present context. This means that the same question might yield varied answers, contingent on the user's profile and preferences. The challenge lies in enabling Conversational Search Agents (CSA) to incorporate personalized context to effectively guide users through the relevant information to them. iKAT's first year attracted seven teams and a total of 24 runs. Most of the runs leveraged Large Language Models (LLMs) in their pipelines, with a few focusing on a generate-then-retrieve approach.

Mohammad Aliannejadi, Zahra Abbasiantaeb, Shubham Chatterjee et al.

Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended TREC Interactive Knowledge Assistance Track (iKAT) collection aims to enable researchers to test and evaluate their Conversational Search Agents (CSA). The collection contains a set of 36 personalized dialogues over 20 different topics each coupled with a Personal Text Knowledge Base (PTKB) that defines the bespoke user personas. A total of 344 turns with approximately 26,000 passages are provided as assessments on relevance, as well as additional assessments on generated responses over four key dimensions: relevance, completeness, groundedness, and naturalness. The collection challenges CSA to efficiently navigate diverse personal contexts, elicit pertinent persona information, and employ context for relevant conversations. The integration of a PTKB and the emphasis on decisional search tasks contribute to the uniqueness of this test collection, making it an essential benchmark for advancing research in conversational and interactive knowledge assistants.

Leif Azzopardi, Mateusz Dubiel, Martin Halvey et al.

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining how these actions enable the user to explore the search space and resolve their information need. We outline the different actions and intents, before discussing key decision points in the conversation where the agent needs to decide how to steer the conversational search process to a successful and/or satisfactory conclusion. Essentially, this paper provides a conceptualization of the conversational search process between an agent and user, which provides a framework and a starting point for research, development and evaluation of conversational search agents.

Iain Mackie, Jeffery Dalton, Andrew Yates

Deep Learning Hard (DL-HARD) is a new annotated dataset designed to more effectively evaluate neural ranking models on complex topics. It builds on TREC Deep Learning (DL) topics by extensively annotating them with question intent categories, answer types, wikified entities, topic categories, and result type metadata from a commercial web search engine. Based on this data, we introduce a framework for identifying challenging queries. DL-HARD contains fifty topics from the official DL 2019/2020 evaluation benchmark, half of which are newly and independently assessed. We perform experiments using the official submitted runs to DL on DL-HARD and find substantial differences in metrics and the ranking of participating systems. Overall, DL-HARD is a new resource that promotes research on neural ranking methods by focusing on challenging and complex topics.