Andrea G. Parker

Farnaz Nouraei, Keith Rebello, Mina Fallah et al.

Many laypeople are motivated to improve the health behavior of their family or friends but do not know where to start, especially if the health behavior is potentially stigmatizing or controversial. We present an approach that uses virtual agents to coach community-based volunteers in health counseling techniques, such as motivational interviewing, and allows them to practice these skills in role-playing scenarios. We use this approach in a virtual agent-based system to increase COVID-19 vaccination by empowering users to influence their social network. In a between-subjects comparative design study, we test the effects of agent system interactivity and role-playing functionality on counseling outcomes, with participants evaluated by standardized patients and objective judges. We find that all versions are effective at producing peer counselors who score adequately on a standardized measure of counseling competence, and that participants were significantly more satisfied with interactive virtual agents compared to passive viewing of the training material. We discuss design implications for interpersonal skills training systems based on our findings.

Nurul M Suhaimi, Yixuan Zhang, Mary Joseph et al.

The world population is projected to rapidly age over the next 30 years. Given the increasing digital technology adoption amongst older adults, researchers have investigated how technology can support aging populations. However, little work has examined how technology can support older adults during crises, despite increasingly common natural disasters, public health emergencies, and other crisis scenarios in which older adults are especially vulnerable. Addressing this gap, we conducted focus groups with older adults residing in coastal locations to examine to what extent they felt technology could support them during emergencies. Our findings characterize participants' desire for tools that enhance community resilience-local knowledge, preparedness, community relationships, and communication, that help communities withstand disasters. Further, older adults' crisis technology preferences were linked to their sense of control, social relationships, and digital readiness. We discuss how a focus on community resilience can yield crisis technologies that more effectively support older adults.

Aditeya Pandey, Yixuan Zhang, John A. Guerra-Gomez et al.

In the task abstraction phase of the visualization design process, including in "design studies", a practitioner maps the observed domain goals to generalizable abstract tasks using visualization theory in order to better understand and address the users needs. We argue that this manual task abstraction process is prone to errors due to designer biases and a lack of domain background and knowledge. Under these circumstances, a collaborator can help validate and provide sanity checks to visualization practitioners during this important task abstraction stage. However, having a human collaborator is not always feasible and may be subject to the same biases and pitfalls. In this paper, we first describe the challenges associated with task abstraction. We then propose a conceptual Digital Collaborator: an artificial intelligence system that aims to help visualization practitioners by augmenting their ability to validate and reason about the output of task abstraction. We also discuss several practical design challenges of designing and implementing such systems

Yixuan Zhang, Andrea G. Parker

Food journaling is an effective method to help people identify their eating patterns and encourage healthy eating habits as it requires self-reflection on eating behaviors. Current tools have predominately focused on tracking food intake, such as carbohydrates, proteins, fats, and calories. Other factors, such as contextual information and momentary thoughts and feelings that are internal to an individual, are also essential to help people reflect upon and change attitudes about eating behaviors. However, current dietary tracking tools rarely support capturing these elements as a way to foster deep reflection. In this work, we present Eat4Thought -- a food journaling application that allows users to track their emotional, sensory, and spatio-temporal elements of meals as a means of supporting self-reflection. The application enables vivid documentation of experiences and self-reflection on the past through video recording. We describe our design process and an initial evaluation of the application. We also provide design recommendations for future work on food journaling.

Yixuan Zhang, Nurul Suhaimi, Rana Azghandi et al.

Mass emergencies increasingly pose significant threats to human life, with a disproportionate burden being incurred by older adults. Research has explored how mobile technology can mitigate the effects of mass emergencies. However, less work has examined how mobile technologies support older adults during emergencies, considering their unique needs. To address this research gap, we interviewed 16 older adults who had recent experience with an emergency evacuation to understand the perceived value of using mobile technology during emergencies. We found that there was a lack of awareness and engagement with existing crisis apps. Our findings characterize the ways in which our participants did and did not feel crisis informatics tools address human values, including basic needs and esteem needs. We contribute an understanding of how older adults used mobile technology during emergencies and their perspectives on how well such tools address human values.

Elizabeth Stowell, Yixuan Zhang, Carmen Castaneda-Sceppa et al.

The number of informal caregivers for family members with Alzheimer's Disease (AD) is rising dramatically in the United States. AD caregivers disproportionately experience numerous health problems and are often isolated with little support. An active lifestyle can help prevent and mitigate physical and psychological health concerns amongst AD caregivers. Research has demonstrated how pervasive exergames can encourage physical activity (PA) in the general population, yet little work has explored how these tools can address the significant PA barriers that AD caregivers face. To identify opportunities for design, we conducted semi-structured interviews and participatory design sessions with 14 informal caregivers of family members with AD. Our findings characterize how becoming an AD caregiver profoundly impacts one's ability to be active, perspectives on being active, and the ways that exergames might best support this population. We discuss implications for design and how our findings challenge existing technological approaches to PA promotion.