W.M. Wang L.H. Jiang

Chen Chen, Xueluan Gong, Ziyao Liu et al.

AI Safety is an emerging area of critical importance to the safe adoption and deployment of AI systems. With the rapid proliferation of AI and especially with the recent advancement of Generative AI (or GAI), the technology ecosystem behind the design, development, adoption, and deployment of AI systems has drastically changed, broadening the scope of AI Safety to address impacts on public safety and national security. In this paper, we propose a novel architectural framework for understanding and analyzing AI Safety; defining its characteristics from three perspectives: Trustworthy AI, Responsible AI, and Safe AI. We provide an extensive review of current research and advancements in AI safety from these perspectives, highlighting their key challenges and mitigation approaches. Through examples from state-of-the-art technologies, particularly Large Language Models (LLMs), we present innovative mechanism, methodologies, and techniques for designing and testing AI safety. Our goal is to promote advancement in AI safety research, and ultimately enhance people's trust in digital transformation.

Wendan Jiang, Shiyuan Wang, Hiba Eltigani et al.

Academic advising is critical to student success in higher education, yet high student-to-advisor ratios limit advisors' capacity to provide timely support, particularly during peak periods. Recent advances in Large Language Models (LLMs) present opportunities to enhance the advising process. We present AdvisingWise, a multi-agent system that automates time-consuming tasks, such as information retrieval and response drafting, while preserving human oversight. AdvisingWise leverages authoritative institutional resources and adaptively prompts students about their academic backgrounds to generate reliable, personalized responses. All system responses undergo human advisor validation before delivery to students. We evaluate AdvisingWise through a mixed-methods approach: (1) expert evaluation on responses of 20 sample queries, (2) LLM-as-a-judge evaluation of the information retrieval strategy, and (3) a user study with 8 academic advisors to assess the system's practical utility. Our evaluation shows that AdvisingWise produces accurate, personalized responses. Advisors reported increasingly positive perceptions after using AdvisingWise, as their initial concerns about reliability and personalization diminished. We conclude by discussing the implications of human-AI synergy on the practice of academic advising.