Mahammed Kamruzzaman

h-index1
2papers
4citations

2 Papers

5.5CLSep 18, 2024
"A Woman is More Culturally Knowledgeable than A Man?": The Effect of Personas on Cultural Norm Interpretation in LLMs

Mahammed Kamruzzaman, Hieu Nguyen, Nazmul Hassan et al.

As the deployment of large language models (LLMs) expands, there is an increasing demand for personalized LLMs. One method to personalize and guide the outputs of these models is by assigning a persona -- a role that describes the expected behavior of the LLM (e.g., a man, a woman, an engineer). This study investigates whether an LLM's understanding of social norms varies across assigned personas. Ideally, the perception of a social norm should remain consistent regardless of the persona, since acceptability of a social norm should be determined by the region the norm originates from, rather than by individual characteristics such as gender, body size, or race. A norm is universal within its cultural context. In our research, we tested 36 distinct personas from 12 sociodemographic categories (e.g., age, gender, beauty) across four different LLMs. We find that LLMs' cultural norm interpretation varies based on the persona used and the norm interpretation also varies within a sociodemographic category (e.g., a fat person and a thin person as in physical appearance group) where an LLM with the more socially desirable persona (e.g., a thin person) interprets social norms more accurately than with the less socially desirable persona (e.g., a fat person). We also discuss how different types of social biases may contribute to the results that we observe.

15.7CLJun 20, 2024
"Global is Good, Local is Bad?": Understanding Brand Bias in LLMs

Mahammed Kamruzzaman, Hieu Minh Nguyen, Gene Louis Kim

Many recent studies have investigated social biases in LLMs but brand bias has received little attention. This research examines the biases exhibited by LLMs towards different brands, a significant concern given the widespread use of LLMs in affected use cases such as product recommendation and market analysis. Biased models may perpetuate societal inequalities, unfairly favoring established global brands while marginalizing local ones. Using a curated dataset across four brand categories, we probe the behavior of LLMs in this space. We find a consistent pattern of bias in this space -- both in terms of disproportionately associating global brands with positive attributes and disproportionately recommending luxury gifts for individuals in high-income countries. We also find LLMs are subject to country-of-origin effects which may boost local brand preference in LLM outputs in specific contexts.