W. Bruce Croft

Helia Hashemi, Yong Zhuang, Sachith Sri Ram Kothur et al.

In information retrieval (IR), domain adaptation is the process of adapting a retrieval model to a new domain whose data distribution is different from the source domain. Existing methods in this area focus on unsupervised domain adaptation where they have access to the target document collection or supervised (often few-shot) domain adaptation where they additionally have access to (limited) labeled data in the target domain. There also exists research on improving zero-shot performance of retrieval models with no adaptation. This paper introduces a new category of domain adaptation in IR that is as-yet unexplored. Here, similar to the zero-shot setting, we assume the retrieval model does not have access to the target document collection. In contrast, it does have access to a brief textual description that explains the target domain. We define a taxonomy of domain attributes in retrieval tasks to understand different properties of a source domain that can be adapted to a target domain. We introduce a novel automatic data construction pipeline that produces a synthetic document collection, query set, and pseudo relevance labels, given a textual domain description. Extensive experiments on five diverse target domains show that adapting dense retrieval models using the constructed synthetic data leads to effective retrieval performance on the target domain.

William Croft, Jörg-Rüdiger Sack

Prediction of the future performance of academic journals is a task that can benefit a variety of stakeholders including editorial staff, publishers, indexing services, researchers, university administrators and granting agencies. Using historical data on journal performance, this can be framed as a machine learning regression problem. In this work, we study two such regression tasks: 1) prediction of the number of citations a journal will receive during the next calendar year, and 2) prediction of the Elsevier CiteScore a journal will be assigned for the next calendar year. To address these tasks, we first create a dataset of historical bibliometric data for journals indexed in Scopus. We propose the use of neural network models trained on our dataset to predict the future performance of journals. To this end, we perform feature selection and model configuration for a Multi-Layer Perceptron and a Long Short-Term Memory. Through experimental comparisons to heuristic prediction baselines and classical machine learning models, we demonstrate superior performance in our proposed models for the prediction of future citation and CiteScore values.

Sachin Pathiyan Cherumanal, Damiano Spina, Falk Scholer et al.

Existing commercial search engines often struggle to represent different perspectives of a search query. Argument retrieval systems address this limitation of search engines and provide both positive (PRO) and negative (CON) perspectives about a user's information need on a controversial topic (e.g., climate change). The effectiveness of such argument retrieval systems is typically evaluated based on topical relevance and argument quality, without taking into account the often differing number of documents shown for the argument stances (PRO or CON). Therefore, systems may retrieve relevant passages, but with a biased exposure of arguments. In this work, we analyze a range of non-stochastic fairness-aware ranking and diversity metrics to evaluate the extent to which argument stances are fairly exposed in argument retrieval systems. Using the official runs of the argument retrieval task Touché at CLEF 2020, as well as synthetic data to control the amount and order of argument stances in the rankings, we show that systems with the best effectiveness in terms of topical relevance are not necessarily the most fair or the most diverse in terms of argument stance. The relationships we found between (un)fairness and diversity metrics shed light on how to evaluate group fairness -- in addition to topical relevance -- in argument retrieval settings.

Qingyao Ai, Brendan O Connor, W. Bruce Croft

Traditional statistical retrieval models often treat each document as a whole. In many cases, however, a document is relevant to a query only because a small part of it contain the targeted information. In this work, we propose a neural passage model (NPM) that uses passage-level information to improve the performance of ad-hoc retrieval. Instead of using a single window to extract passages, our model automatically learns to weight passages with different granularities in the training process. We show that the passage-based document ranking paradigm from previous studies can be directly derived from our neural framework. Also, our experiments on a TREC collection showed that the NPM can significantly outperform the existing passage-based retrieval models.

Chen Qu, Liu Yang, Cen Chen et al.

Recent studies on Question Answering (QA) and Conversational QA (ConvQA) emphasize the role of retrieval: a system first retrieves evidence from a large collection and then extracts answers. This open-retrieval ConvQA setting typically assumes that each question is answerable by a single span of text within a particular passage (a span answer). The supervision signal is thus derived from whether or not the system can recover an exact match of this ground-truth answer span from the retrieved passages. This method is referred to as span-match weak supervision. However, information-seeking conversations are challenging for this span-match method since long answers, especially freeform answers, are not necessarily strict spans of any passage. Therefore, we introduce a learned weak supervision approach that can identify a paraphrased span of the known answer in a passage. Our experiments on QuAC and CoQA datasets show that the span-match weak supervisor can only handle conversations with span answers, and has less satisfactory results for freeform answers generated by people. Our method is more flexible as it can handle both span answers and freeform answers. Moreover, our method can be more powerful when combined with the span-match method which shows it is complementary to the span-match method. We also conduct in-depth analyses to show more insights on open-retrieval ConvQA under a weak supervision setting.

Mohammad Aliannejadi, Hamed Zamani, Fabio Crestani et al.

Users install many apps on their smartphones, raising issues related to information overload for users and resource management for devices. Moreover, the recent increase in the use of personal assistants has made mobile devices even more pervasive in users' lives. This paper addresses two research problems that are vital for developing effective personal mobile assistants: target apps selection and recommendation. The former is the key component of a unified mobile search system: a system that addresses the users' information needs for all the apps installed on their devices with a unified mode of access. The latter, instead, predicts the next apps that the users would want to launch. Here we focus on context-aware models to leverage the rich contextual information available to mobile devices. We design an in situ study to collect thousands of mobile queries enriched with mobile sensor data (now publicly available for research purposes). With the aid of this dataset, we study the user behavior in the context of these tasks and propose a family of context-aware neural models that take into account the sequential, temporal, and personal behavior of users. We study several state-of-the-art models and show that the proposed models significantly outperform the baselines.

Helia Hashemi, Hamed Zamani, W. Bruce Croft

Asking clarifying questions in response to ambiguous or faceted queries has been recognized as a useful technique for various information retrieval systems, especially conversational search systems with limited bandwidth interfaces. Analyzing and generating clarifying questions have been studied recently but the accurate utilization of user responses to clarifying questions has been relatively less explored. In this paper, we enrich the representations learned by Transformer networks using a novel attention mechanism from external information sources that weights each term in the conversation. We evaluate this Guided Transformer model in a conversational search scenario that includes clarifying questions. In our experiments, we use two separate external sources, including the top retrieved documents and a set of different possible clarifying questions for the query. We implement the proposed representation learning model for two downstream tasks in conversational search; document retrieval and next clarifying question selection. Our experiments use a public dataset for search clarification and demonstrate significant improvements compared to competitive baselines.

Keping Bi, Qingyao Ai, W. Bruce Croft

Product search is an important way for people to browse and purchase items on E-commerce platforms. While customers tend to make choices based on their personal tastes and preferences, analysis of commercial product search logs has shown that personalization does not always improve product search quality. Most existing product search techniques, however, conduct undifferentiated personalization across search sessions. They either use a fixed coefficient to control the influence of personalization or let personalization take effect all the time with an attention mechanism. The only notable exception is the recently proposed zero-attention model (ZAM) that can adaptively adjust the effect of personalization by allowing the query to attend to a zero vector. Nonetheless, in ZAM, personalization can act at most as equally important as the query and the representations of items are static across the collection regardless of the items co-occurring in the user's historical purchases. Aware of these limitations, we propose a transformer-based embedding model (TEM) for personalized product search, which could dynamically control the influence of personalization by encoding the sequence of query and user's purchase history with a transformer architecture. Personalization could have a dominant impact when necessary and interactions between items can be taken into consideration when computing attention weights. Experimental results show that TEM outperforms state-of-the-art personalization product retrieval models significantly.

Keping Bi, Rahul Jha, W. Bruce Croft et al.

Redundancy-aware extractive summarization systems score the redundancy of the sentences to be included in a summary either jointly with their salience information or separately as an additional sentence scoring step. Previous work shows the efficacy of jointly scoring and selecting sentences with neural sequence generation models. It is, however, not well-understood if the gain is due to better encoding techniques or better redundancy reduction approaches. Similarly, the contribution of salience versus diversity components on the created summary is not studied well. Building on the state-of-the-art encoding methods for summarization, we present two adaptive learning models: AREDSUM-SEQ that jointly considers salience and novelty during sentence selection; and a two-step AREDSUM-CTX that scores salience first, then learns to balance salience and redundancy, enabling the measurement of the impact of each aspect. Empirical results on CNN/DailyMail and NYT50 datasets show that by modeling diversity explicitly in a separate step, AREDSUM-CTX achieves significantly better performance than AREDSUM-SEQ as well as state-of-the-art extractive summarization baselines.

Liu Yang, Minghui Qiu, Chen Qu et al.

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in information-seeking conversations is critical for retrieving good responses. In this paper, we analyze user intent patterns in information-seeking conversations and propose an intent-aware neural response ranking model "IART", which refers to "Intent-Aware Ranking with Transformers". IART is built on top of the integration of user intent modeling and language representation learning with the Transformer architecture, which relies entirely on a self-attention mechanism instead of recurrent nets. It incorporates intent-aware utterance attention to derive an importance weighting scheme of utterances in conversation context with the aim of better conversation history understanding. We conduct extensive experiments with three information-seeking conversation data sets including both standard benchmarks and commercial data. Our proposed model outperforms all baseline methods with respect to a variety of metrics. We also perform case studies and analysis of learned user intent and its impact on response ranking in information-seeking conversations to provide interpretation of results.

Qingyao Ai, Yongfeng Zhang, Keping Bi et al.

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They, however, ignore the problem that there is a gap between how systems and customers perceive the relevance of items. Without explanations, users may not understand why product search engines retrieve certain items for them, which consequentially leads to imperfect user experience and suboptimal system performance in practice. In this work, we tackle this problem by constructing explainable retrieval models for product search. Specifically, we propose to model the "search and purchase" behavior as a dynamic relation between users and items, and create a dynamic knowledge graph based on both the multi-relational product data and the context of the search session. Ranking is conducted based on the relationship between users and items in the latent space, and explanations are generated with logic inferences and entity soft matching on the knowledge graph. Empirical experiments show that our model, which we refer to as the Dynamic Relation Embedding Model (DREM), significantly outperforms the state-of-the-art baselines and has the ability to produce reasonable explanations for search results.

Keping Bi, Qingyao Ai, Yongfeng Zhang et al.

Intelligent assistants change the way people interact with computers and make it possible for people to search for products through conversations when they have purchase needs. During the interactions, the system could ask questions on certain aspects of the ideal products to clarify the users' needs. For example, previous work proposed to ask users the exact characteristics of their ideal items before showing results. However, users may not have clear ideas about what an ideal item looks like, especially when they have not seen any item. So it is more feasible to facilitate the conversational search by showing example items and asking for feedback instead. In addition, when the users provide negative feedback for the presented items, it is easier to collect their detailed feedback on certain properties (aspect-value pairs) of the non-relevant items. By breaking down the item-level negative feedback to fine-grained feedback on aspect-value pairs, more information is available to help clarify users' intents. So in this paper, we propose a conversational paradigm for product search driven by non-relevant items, based on which fine-grained feedback is collected and utilized to show better results in the next iteration. We then propose an aspect-value likelihood model to incorporate both positive and negative feedback on fine-grained aspect-value pairs of the non-relevant items. Experimental results show that our model is significantly better than state-of-the-art product search baselines without using feedback and those baselines using item-level negative feedback.

Keping Bi, Choon Hui Teo, Yesh Dattatreya et al.

Product search serves as an important entry point for online shopping. In contrast to web search, the retrieved results in product search not only need to be relevant but also should satisfy customers' preferences in order to elicit purchases. Previous work has shown the efficacy of purchase history in personalized product search. However, customers with little or no purchase history do not benefit from personalized product search. Furthermore, preferences extracted from a customer's purchase history are usually long-term and may not always align with her short-term interests. Hence, in this paper, we leverage clicks within a query session, as implicit feedback, to represent users' hidden intents, which further act as the basis for re-ranking subsequent result pages for the query. It has been studied extensively to model user preference with implicit feedback in recommendation tasks. However, there has been little research on modeling users' short-term interest in product search. We study whether short-term context could help promote users' ideal item in the following result pages for a query. Furthermore, we propose an end-to-end context-aware embedding model which can capture long-term and short-term context dependencies. Our experimental results on the datasets collected from the search log of a commercial product search engine show that short-term context leads to much better performance compared with long-term and no context. Our results also show that our proposed model is more effective than word-based context-aware models.

Helia Hashemi, Mohammad Aliannejadi, Hamed Zamani et al.

Considering the widespread use of mobile and voice search, answer passage retrieval for non-factoid questions plays a critical role in modern information retrieval systems. Despite the importance of the task, the community still feels the significant lack of large-scale non-factoid question answering collections with real questions and comprehensive relevance judgments. In this paper, we develop and release a collection of 2,626 open-domain non-factoid questions from a diverse set of categories. The dataset, called ANTIQUE, contains 34,011 manual relevance annotations. The questions were asked by real users in a community question answering service, i.e., Yahoo! Answers. Relevance judgments for all the answers to each question were collected through crowdsourcing. To facilitate further research, we also include a brief analysis of the data as well as baseline results on both classical and recently developed neural IR models.

Harshith Padigela, Hamed Zamani, W. Bruce Croft

The bidirectional encoder representations from transformers (BERT) model has recently advanced the state-of-the-art in passage re-ranking. In this paper, we analyze the results produced by a fine-tuned BERT model to better understand the reasons behind such substantial improvements. To this aim, we focus on the MS MARCO passage re-ranking dataset and provide potential reasons for the successes and failures of BERT for retrieval. In more detail, we empirically study a set of hypotheses and provide additional analysis to explain the successful performance of BERT.

Liu Yang, Junjie Hu, Minghui Qiu et al.

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to develop such systems. Retrieval-based methods have the advantage of returning fluent and informative responses with great diversity. However, the performance of the methods is limited by the size of the response repository. On the other hand, generation-based methods can produce highly coherent responses on any topics. But the generated responses are often generic and not informative due to the lack of grounding knowledge. In this paper, we propose a hybrid neural conversation model that combines the merits of both response retrieval and generation methods. Experimental results on Twitter and Foursquare data show that the proposed model outperforms both retrieval-based methods and generation-based methods (including a recently proposed knowledge-grounded neural conversation model) under both automatic evaluation metrics and human evaluation. We hope that the findings in this study provide new insights on how to integrate text retrieval and text generation models for building conversation systems.

Jiafeng Guo, Yixing Fan, Liang Pang et al.

Ranking models lie at the heart of research on information retrieval (IR). During the past decades, different techniques have been proposed for constructing ranking models, from traditional heuristic methods, probabilistic methods, to modern machine learning methods. Recently, with the advance of deep learning technology, we have witnessed a growing body of work in applying shallow or deep neural networks to the ranking problem in IR, referred to as neural ranking models in this paper. The power of neural ranking models lies in the ability to learn from the raw text inputs for the ranking problem to avoid many limitations of hand-crafted features. Neural networks have sufficient capacity to model complicated tasks, which is needed to handle the complexity of relevance estimation in ranking. Since there have been a large variety of neural ranking models proposed, we believe it is the right time to summarize the current status, learn from existing methodologies, and gain some insights for future development. In contrast to existing reviews, in this survey, we will take a deep look into the neural ranking models from different dimensions to analyze their underlying assumptions, major design principles, and learning strategies. We compare these models through benchmark tasks to obtain a comprehensive empirical understanding of the existing techniques. We will also discuss what is missing in the current literature and what are the promising and desired future directions.

Chen Qu, Feng Ji, Minghui Qiu et al.

Deep text matching approaches have been widely studied for many applications including question answering and information retrieval systems. To deal with a domain that has insufficient labeled data, these approaches can be used in a Transfer Learning (TL) setting to leverage labeled data from a resource-rich source domain. To achieve better performance, source domain data selection is essential in this process to prevent the "negative transfer" problem. However, the emerging deep transfer models do not fit well with most existing data selection methods, because the data selection policy and the transfer learning model are not jointly trained, leading to sub-optimal training efficiency. In this paper, we propose a novel reinforced data selector to select high-quality source domain data to help the TL model. Specifically, the data selector "acts" on the source domain data to find a subset for optimization of the TL model, and the performance of the TL model can provide "rewards" in turn to update the selector. We build the reinforced data selector based on the actor-critic framework and integrate it to a DNN based transfer learning model, resulting in a Reinforced Transfer Learning (RTL) method. We perform a thorough experimental evaluation on two major tasks for text matching, namely, paraphrase identification and natural language inference. Experimental results show the proposed RTL can significantly improve the performance of the TL model. We further investigate different settings of states, rewards, and policy optimization methods to examine the robustness of our method. Last, we conduct a case study on the selected data and find our method is able to select source domain data whose Wasserstein distance is close to the target domain data. This is reasonable and intuitive as such source domain data can provide more transferability power to the model.

Keping Bi, Qingyao Ai, W. Bruce Croft

Relevance feedback techniques assume that users provide relevance judgments for the top k (usually 10) documents and then re-rank using a new query model based on those judgments. Even though this is effective, there has been little research recently on this topic because requiring users to provide substantial feedback on a result list is impractical in a typical web search scenario. In new environments such as voice-based search with smart home devices, however, feedback about result quality can potentially be obtained during users' interactions with the system. Since there are severe limitations on the length and number of results that can be presented in a single interaction in this environment, the focus should move from browsing result lists to iterative retrieval and from retrieving documents to retrieving answers. In this paper, we study iterative relevance feedback techniques with a focus on retrieving answer passages. We first show that iterative feedback is more effective than the top-k approach for answer retrieval. Then we propose an iterative feedback model based on passage-level semantic match and show that it can produce significant improvements compared to both word-based iterative feedback models and those based on term-level semantic similarity.

Hamed Zamani, W. Bruce Croft

Despite the somewhat different techniques used in developing search engines and recommender systems, they both follow the same goal: helping people to get the information they need at the right time. Due to this common goal, search and recommendation models can potentially benefit from each other. The recent advances in neural network technologies make them effective and easily extendable for various tasks, including retrieval and recommendation. This raises the possibility of jointly modeling and optimizing search ranking and recommendation algorithms, with potential benefits to both. In this paper, we present theoretical and practical reasons to motivate joint modeling of search and recommendation as a research direction. We propose a general framework that simultaneously learns a retrieval model and a recommendation model by optimizing a joint loss function. Our preliminary results on a dataset of product data indicate that the proposed joint modeling substantially outperforms the retrieval and recommendation models trained independently. We list a number of future directions for this line of research that can potentially lead to development of state-of-the-art search and recommendation models.

Minghui Qiu, Liu Yang, Feng Ji et al.

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for industrial applications. Furthermore, they rely on a large amount of labeled data, which may not be available in real-world applications. To alleviate these problems, we study transfer learning for multi-turn information seeking conversations in this paper. We first propose an efficient and effective multi-turn conversation model based on convolutional neural networks. After that, we extend our model to adapt the knowledge learned from a resource-rich domain to enhance the performance. Finally, we deployed our model in an industrial chatbot called AliMe Assist (https://consumerservice.taobao.com/online-help) and observed a significant improvement over the existing online model.

Hamed Zamani, W. Bruce Croft

Neural network approaches have recently shown to be effective in several information retrieval (IR) tasks. However, neural approaches often require large volumes of training data to perform effectively, which is not always available. To mitigate the shortage of labeled data, training neural IR models with weak supervision has been recently proposed and received considerable attention in the literature. In weak supervision, an existing model automatically generates labels for a large set of unlabeled data, and a machine learning model is further trained on the generated "weak" data. Surprisingly, it has been shown in prior art that the trained neural model can outperform the weak labeler by a significant margin. Although these obtained improvements have been intuitively justified in previous work, the literature still lacks theoretical justification for the observed empirical findings. In this position paper, we propose to theoretically study weak supervision, in particular for IR tasks, e.g., learning to rank. We briefly review a set of our recent theoretical findings that shed light on learning from weakly supervised data, and provide guidelines on how train learning to rank models with weak supervision.

Daniel Cohen, Scott M. Jordan, W. Bruce Croft

With the rise of neural models across the field of information retrieval, numerous publications have incrementally pushed the envelope of performance for a multitude of IR tasks. However, these networks often sample data in random order, are initialized randomly, and their success is determined by a single evaluation score. These issues are aggravated by neural models achieving incremental improvements from previous neural baselines, leading to multiple near state of the art models that are difficult to reproduce and quickly become deprecated. As neural methods are starting to be incorporated into low resource and noisy collections that further exacerbate this issue, we propose evaluating neural models both over multiple random seeds and a set of hyperparameters within $ε$ distance of the chosen configuration for a given metric.

Daniel Cohen, Liu Yang, W. Bruce Croft

With the rise in mobile and voice search, answer passage retrieval acts as a critical component of an effective information retrieval system for open domain question answering. Currently, there are no comparable collections that address non-factoid question answering within larger documents while simultaneously providing enough examples sufficient to train a deep neural network. In this paper, we introduce a new Wikipedia based collection specific for non-factoid answer passage retrieval containing thousands of questions with annotated answers and show benchmark results on a variety of state of the art neural architectures and retrieval models. The experimental results demonstrate the unique challenges presented by answer passage retrieval within topically relevant documents for future research.

Mohammad Aliannejadi, Hamed Zamani, Fabio Crestani et al.

With the recent growth of conversational systems and intelligent assistants such as Apple Siri and Google Assistant, mobile devices are becoming even more pervasive in our lives. As a consequence, users are getting engaged with the mobile apps and frequently search for an information need in their apps. However, users cannot search within their apps through their intelligent assistants. This requires a unified mobile search framework that identifies the target app(s) for the user's query, submits the query to the app(s), and presents the results to the user. In this paper, we take the first step forward towards developing unified mobile search. In more detail, we introduce and study the task of target apps selection, which has various potential real-world applications. To this aim, we analyze attributes of search queries as well as user behaviors, while searching with different mobile apps. The analyses are done based on thousands of queries that we collected through crowdsourcing. We finally study the performance of state-of-the-art retrieval models for this task and propose two simple yet effective neural models that significantly outperform the baselines. Our neural approaches are based on learning high-dimensional representations for mobile apps. Our analyses and experiments suggest specific future directions in this research area.

Liu Yang, Minghui Qiu, Chen Qu et al.

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and informative responses. Most existing studies in this area are on open domain "chit-chat" conversations or task / transaction oriented conversations. More research is needed for information-seeking conversations. There is also a lack of modeling external knowledge beyond the dialog utterances among current conversational models. In this paper, we propose a learning framework on the top of deep neural matching networks that leverages external knowledge for response ranking in information-seeking conversation systems. We incorporate external knowledge into deep neural models with pseudo-relevance feedback and QA correspondence knowledge distillation. Extensive experiments with three information-seeking conversation data sets including both open benchmarks and commercial data show that, our methods outperform various baseline methods including several deep text matching models and the state-of-the-art method on response selection in multi-turn conversations. We also perform analysis over different response types, model variations and ranking examples. Our models and research findings provide new insights on how to utilize external knowledge with deep neural models for response selection and have implications for the design of the next generation of information-seeking conversation systems.

Chen Qu, Liu Yang, W. Bruce Croft et al.

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze information-seeking conversations by user intent distribution, co-occurrence, and flow patterns. The MSDialog dataset is a labeled dialog dataset of question answering (QA) interactions between information seekers and providers from an online forum on Microsoft products. The dataset contains more than 2,000 multi-turn QA dialogs with 10,000 utterances that are annotated with user intent on the utterance level. Annotations were done using crowdsourcing. With MSDialog, we find some highly recurring patterns in user intent during an information-seeking process. They could be useful for designing conversational search systems. We will make our dataset freely available to encourage exploration of information-seeking conversation models.

Qingyao Ai, Keping Bi, Cheng Luo et al.

Learning to rank with biased click data is a well-known challenge. A variety of methods has been explored to debias click data for learning to rank such as click models, result interleaving and, more recently, the unbiased learning-to-rank framework based on inverse propensity weighting. Despite their differences, most existing studies separate the estimation of click bias (namely the \textit{propensity model}) from the learning of ranking algorithms. To estimate click propensities, they either conduct online result randomization, which can negatively affect the user experience, or offline parameter estimation, which has special requirements for click data and is optimized for objectives (e.g. click likelihood) that are not directly related to the ranking performance of the system. In this work, we address those problems by unifying the learning of propensity models and ranking models. We find that the problem of estimating a propensity model from click data is a dual problem of unbiased learning to rank. Based on this observation, we propose a Dual Learning Algorithm (DLA) that jointly learns an unbiased ranker and an \textit{unbiased propensity model}. DLA is an automatic unbiased learning-to-rank framework as it directly learns unbiased ranking models from biased click data without any preprocessing. It can adapt to the change of bias distributions and is applicable to online learning. Our empirical experiments with synthetic and real-world data show that the models trained with DLA significantly outperformed the unbiased learning-to-rank algorithms based on result randomization and the models trained with relevance signals extracted by click models.

Liu Yang, Qingyao Ai, Jiafeng Guo et al.

As an alternative to question answering methods based on feature engineering, deep learning approaches such as convolutional neural networks (CNNs) and Long Short-Term Memory Models (LSTMs) have recently been proposed for semantic matching of questions and answers. To achieve good results, however, these models have been combined with additional features such as word overlap or BM25 scores. Without this combination, these models perform significantly worse than methods based on linguistic feature engineering. In this paper, we propose an attention based neural matching model for ranking short answer text. We adopt value-shared weighting scheme instead of position-shared weighting scheme for combining different matching signals and incorporate question term importance learning using question attention network. Using the popular benchmark TREC QA data, we show that the relatively simple aNMM model can significantly outperform other neural network models that have been used for the question answering task, and is competitive with models that are combined with additional features. When aNMM is combined with additional features, it outperforms all baselines.

Jiafeng Guo, Yixing Fan, Qingyao Ai et al.

In recent years, deep neural networks have led to exciting breakthroughs in speech recognition, computer vision, and natural language processing (NLP) tasks. However, there have been few positive results of deep models on ad-hoc retrieval tasks. This is partially due to the fact that many important characteristics of the ad-hoc retrieval task have not been well addressed in deep models yet. Typically, the ad-hoc retrieval task is formalized as a matching problem between two pieces of text in existing work using deep models, and treated equivalent to many NLP tasks such as paraphrase identification, question answering and automatic conversation. However, we argue that the ad-hoc retrieval task is mainly about relevance matching while most NLP matching tasks concern semantic matching, and there are some fundamental differences between these two matching tasks. Successful relevance matching requires proper handling of the exact matching signals, query term importance, and diverse matching requirements. In this paper, we propose a novel deep relevance matching model (DRMM) for ad-hoc retrieval. Specifically, our model employs a joint deep architecture at the query term level for relevance matching. By using matching histogram mapping, a feed forward matching network, and a term gating network, we can effectively deal with the three relevance matching factors mentioned above. Experimental results on two representative benchmark collections show that our model can significantly outperform some well-known retrieval models as well as state-of-the-art deep matching models.

Liu Yang, Hamed Zamani, Yongfeng Zhang et al.

The recent boom of AI has seen the emergence of many human-computer conversation systems such as Google Assistant, Microsoft Cortana, Amazon Echo and Apple Siri. We introduce and formalize the task of predicting questions in conversations, where the goal is to predict the new question that the user will ask, given the past conversational context. This task can be modeled as a "sequence matching" problem, where two sequences are given and the aim is to learn a model that maps any pair of sequences to a matching probability. Neural matching models, which adopt deep neural networks to learn sequence representations and matching scores, have attracted immense research interests of information retrieval and natural language processing communities. In this paper, we first study neural matching models for the question retrieval task that has been widely explored in the literature, whereas the effectiveness of neural models for this task is relatively unstudied. We further evaluate the neural matching models in the next question prediction task in conversations. We have used the publicly available Quora data and Ubuntu chat logs in our experiments. Our evaluations investigate the potential of neural matching models with representation learning for question retrieval and next question prediction in conversations. Experimental results show that neural matching models perform well for both tasks.

Hamed Zamani, W. Bruce Croft

Learning a high-dimensional dense representation for vocabulary terms, also known as a word embedding, has recently attracted much attention in natural language processing and information retrieval tasks. The embedding vectors are typically learned based on term proximity in a large corpus. This means that the objective in well-known word embedding algorithms, e.g., word2vec, is to accurately predict adjacent word(s) for a given word or context. However, this objective is not necessarily equivalent to the goal of many information retrieval (IR) tasks. The primary objective in various IR tasks is to capture relevance instead of term proximity, syntactic, or even semantic similarity. This is the motivation for developing unsupervised relevance-based word embedding models that learn word representations based on query-document relevance information. In this paper, we propose two learning models with different objective functions; one learns a relevance distribution over the vocabulary set for each query, and the other classifies each term as belonging to the relevant or non-relevant class for each query. To train our models, we used over six million unique queries and the top ranked documents retrieved in response to each query, which are assumed to be relevant to the query. We extrinsically evaluate our learned word representation models using two IR tasks: query expansion and query classification. Both query expansion experiments on four TREC collections and query classification experiments on the KDD Cup 2005 dataset suggest that the relevance-based word embedding models significantly outperform state-of-the-art proximity-based embedding models, such as word2vec and GloVe.

Mostafa Dehghani, Hamed Zamani, Aliaksei Severyn et al.

Despite the impressive improvements achieved by unsupervised deep neural networks in computer vision and NLP tasks, such improvements have not yet been observed in ranking for information retrieval. The reason may be the complexity of the ranking problem, as it is not obvious how to learn from queries and documents when no supervised signal is available. Hence, in this paper, we propose to train a neural ranking model using weak supervision, where labels are obtained automatically without human annotators or any external resources (e.g., click data). To this aim, we use the output of an unsupervised ranking model, such as BM25, as a weak supervision signal. We further train a set of simple yet effective ranking models based on feed-forward neural networks. We study their effectiveness under various learning scenarios (point-wise and pair-wise models) and using different input representations (i.e., from encoding query-document pairs into dense/sparse vectors to using word embedding representation). We train our networks using tens of millions of training instances and evaluate it on two standard collections: a homogeneous news collection(Robust) and a heterogeneous large-scale web collection (ClueWeb). Our experiments indicate that employing proper objective functions and letting the networks to learn the input representation based on weakly supervised data leads to impressive performance, with over 13% and 35% MAP improvements over the BM25 model on the Robust and the ClueWeb collections. Our findings also suggest that supervised neural ranking models can greatly benefit from pre-training on large amounts of weakly labeled data that can be easily obtained from unsupervised IR models.

Daniel Cohen, Qingyao Ai, W. Bruce Croft

Recent work in Information Retrieval (IR) using Deep Learning models has yielded state of the art results on a variety of IR tasks. Deep neural networks (DNN) are capable of learning ideal representations of data during the training process, removing the need for independently extracting features. However, the structures of these DNNs are often tailored to perform on specific datasets. In addition, IR tasks deal with text at varying levels of granularity from single factoids to documents containing thousands of words. In this paper, we examine the role of the granularity on the performance of common state of the art DNN structures in IR.