Ahmed Hassan Awadallah

Qingyun Wu, Gagan Bansal, Jieyu Zhang et al. · uw

AutoGen is an open-source framework that allows developers to build LLM applications via multiple agents that can converse with each other to accomplish tasks. AutoGen agents are customizable, conversable, and can operate in various modes that employ combinations of LLMs, human inputs, and tools. Using AutoGen, developers can also flexibly define agent interaction behaviors. Both natural language and computer code can be used to program flexible conversation patterns for different applications. AutoGen serves as a generic infrastructure to build diverse applications of various complexities and LLM capacities. Empirical studies demonstrate the effectiveness of the framework in many example applications, with domains ranging from mathematics, coding, question answering, operations research, online decision-making, entertainment, etc.

Ruibo Liu, Guoqing Zheng, Shashank Gupta et al. · deepmind

Pre-trained language models (LMs) have been shown to memorize a substantial amount of knowledge from the pre-training corpora; however, they are still limited in recalling factually correct knowledge given a certain context. Hence, they tend to suffer from counterfactual or hallucinatory generation when used in knowledge-intensive natural language generation (NLG) tasks. Recent remedies to this problem focus on modifying either the pre-training or task fine-tuning objectives to incorporate knowledge, which normally require additional costly training or architecture modification of LMs for practical applications. We present Knowledge Infused Decoding (KID) -- a novel decoding algorithm for generative LMs, which dynamically infuses external knowledge into each step of the LM decoding. Specifically, we maintain a local knowledge memory based on the current context, interacting with a dynamically created external knowledge trie, and continuously update the local memory as a knowledge-aware constraint to guide decoding via reinforcement learning. On six diverse knowledge-intensive NLG tasks, task-agnostic LMs (e.g., GPT-2 and BART) armed with KID outperform many task-optimized state-of-the-art models, and show particularly strong performance in few-shot scenarios over seven related knowledge-infusion techniques. Human evaluation confirms KID's ability to generate more relevant and factual language for the input context when compared with multiple baselines. Finally, KID also alleviates exposure bias and provides stable generation quality when generating longer sequences. Code for KID is available at https://github.com/microsoft/KID.

Yaqing Wang, Sahaj Agarwal, Subhabrata Mukherjee et al. · baidu

Standard fine-tuning of large pre-trained language models (PLMs) for downstream tasks requires updating hundreds of millions to billions of parameters, and storing a large copy of the PLM weights for every task resulting in increased cost for storing, sharing and serving the models. To address this, parameter-efficient fine-tuning (PEFT) techniques were introduced where small trainable components are injected in the PLM and updated during fine-tuning. We propose AdaMix as a general PEFT method that tunes a mixture of adaptation modules -- given the underlying PEFT method of choice -- introduced in each Transformer layer while keeping most of the PLM weights frozen. For instance, AdaMix can leverage a mixture of adapters like Houlsby or a mixture of low rank decomposition matrices like LoRA to improve downstream task performance over the corresponding PEFT methods for fully supervised and few-shot NLU and NLG tasks. Further, we design AdaMix such that it matches the same computational cost and the number of tunable parameters as the underlying PEFT method. By only tuning 0.1-0.2% of PLM parameters, we show that AdaMix outperforms SOTA parameter-efficient fine-tuning and full model fine-tuning for both NLU and NLG tasks.

Yaqing Wang, Sahaj Agarwal, Subhabrata Mukherjee et al. · baidu

Standard fine-tuning of large pre-trained language models (PLMs) for downstream tasks requires updating hundreds of millions to billions of parameters, and storing a large copy of the PLM weights for every task resulting in increased cost for storing, sharing and serving the models. To address this, parameter-efficient fine-tuning (PEFT) techniques were introduced where small trainable components are injected in the PLM and updated during fine-tuning. We propose AdaMix as a general PEFT method that tunes a mixture of adaptation modules -- given the underlying PEFT method of choice -- introduced in each Transformer layer while keeping most of the PLM weights frozen. For instance, AdaMix can leverage a mixture of adapters like Houlsby or a mixture of low rank decomposition matrices like LoRA to improve downstream task performance over the corresponding PEFT methods for fully supervised and few-shot NLU and NLG tasks. Further, we design AdaMix such that it matches the same computational cost and the number of tunable parameters as the underlying PEFT method. By only tuning 0.1-0.2% of PLM parameters, we show that AdaMix outperforms SOTA parameter-efficient fine-tuning and full model fine-tuning for both NLU and NLG tasks.

Ganesh Jawahar, Subhabrata Mukherjee, Xiaodong Liu et al. · microsoft-research

Mixture-of-Expert (MoE) models have obtained state-of-the-art performance in Neural Machine Translation (NMT) tasks. Existing works in MoE mostly consider a homogeneous design where the same number of experts of the same size are placed uniformly throughout the network. Furthermore, existing MoE works do not consider computational constraints (e.g., FLOPs, latency) to guide their design. To this end, we develop AutoMoE -- a framework for designing heterogeneous MoE's under computational constraints. AutoMoE leverages Neural Architecture Search (NAS) to obtain efficient sparse MoE sub-transformers with 4x inference speedup (CPU) and FLOPs reduction over manually designed Transformers, with parity in BLEU score over dense Transformer and within 1 BLEU point of MoE SwitchTransformer, on aggregate over benchmark datasets for NMT. Heterogeneous search space with dense and sparsely activated Transformer modules (e.g., how many experts? where to place them? what should be their sizes?) allows for adaptive compute -- where different amounts of computations are used for different tokens in the input. Adaptivity comes naturally from routing decisions which send tokens to experts of different sizes. AutoMoE code, data, and trained models are available at https://aka.ms/AutoMoE.

Saghar Hosseini, Hamid Palangi, Ahmed Hassan Awadallah

Large-scale Pre-Trained Language Models (PTLMs) capture knowledge from massive human-written data which contains latent societal biases and toxic contents. In this paper, we leverage the primary task of PTLMs, i.e., language modeling, and propose a new metric to quantify manifested implicit representational harms in PTLMs towards 13 marginalized demographics. Using this metric, we conducted an empirical analysis of 24 widely used PTLMs. Our analysis provides insights into the correlation between the proposed metric in this work and other related metrics for representational harm. We observe that our metric correlates with most of the gender-specific metrics in the literature. Through extensive experiments, we explore the connections between PTLMs architectures and representational harms across two dimensions: depth and width of the networks. We found that prioritizing depth over width, mitigates representational harms in some PTLMs. Our code and data can be found at https://github.com/microsoft/SafeNLP.

Negar Arabzadeh, Ali Ahmadvand, Julia Kiseleva et al. · microsoft-research

The recent increase in the volume of online meetings necessitates automated tools for managing and organizing the material, especially when an attendee has missed the discussion and needs assistance in quickly exploring it. In this work, we propose a novel end-to-end framework for generating interactive questionnaires for preference-based meeting exploration. As a result, users are supplied with a list of suggested questions reflecting their preferences. Since the task is new, we introduce an automatic evaluation strategy. Namely, it measures how much the generated questions via questionnaire are answerable to ensure factual correctness and covers the source meeting for the depth of possible exploration.

Nikhil Mehta, Milagro Teruel, Patricio Figueroa Sanz et al.

Many approaches to Natural Language Processing (NLP) tasks often treat them as single-step problems, where an agent receives an instruction, executes it, and is evaluated based on the final outcome. However, human language is inherently interactive, as evidenced by the back-and-forth nature of human conversations. In light of this, we posit that human-AI collaboration should also be interactive, with humans monitoring the work of AI agents and providing feedback that the agent can understand and utilize. Further, the AI agent should be able to detect when it needs additional information and proactively ask for help. Enabling this scenario would lead to more natural, efficient, and engaging human-AI collaborations. In this work, we explore these directions using the challenging task defined by the IGLU competition, an interactive grounded language understanding task in a MineCraft-like world. We explore multiple types of help players can give to the AI to guide it and analyze the impact of this help in AI behavior, resulting in performance improvements.

Budhaditya Deb, Guoqing Zheng, Ahmed Hassan Awadallah

Recent work has shown that language models (LMs) trained with multi-task \textit{instructional learning} (MTIL) can solve diverse NLP tasks in zero- and few-shot settings with improved performance compared to prompt tuning. MTIL illustrates that LMs can extract and use information about the task from instructions beyond the surface patterns of the inputs and outputs. This suggests that meta-learning may further enhance the utilization of instructions for effective task transfer. In this paper we investigate whether meta-learning applied to MTIL can further improve generalization to unseen tasks in a zero-shot setting. Specifically, we propose to adapt meta-learning to MTIL in three directions: 1) Model Agnostic Meta Learning (MAML), 2) Hyper-Network (HNet) based adaptation to generate task specific parameters conditioned on instructions, and 3) an approach combining HNet and MAML. Through extensive experiments on the large scale Natural Instructions V2 dataset, we show that our proposed approaches significantly improve over strong baselines in zero-shot settings. In particular, meta-learning improves the effectiveness of instructions and is most impactful when the test tasks are strictly zero-shot (i.e. no similar tasks in the training set) and are "hard" for LMs, illustrating the potential of meta-learning for MTIL for out-of-distribution tasks.

Chen Dun, Mirian Hipolito Garcia, Guoqing Zheng et al.

Large Language Models (LLMs) have the ability to solve a variety of tasks, such as text summarization and mathematical questions, just out of the box, but they are often trained with a single task in mind. Due to high computational costs, the current trend is to use prompt instruction tuning to better adjust monolithic, pretrained LLMs for new -- but often individual -- downstream tasks. Thus, how one would expand prompt tuning to handle -- concomitantly -- heterogeneous tasks and data distributions is a widely open question. To address this gap, we suggest the use of \emph{Mixture of Prompts}, or MoPs, associated with smart gating functionality: the latter -- whose design is one of the contributions of this paper -- can identify relevant skills embedded in different groups of prompts and dynamically assign combined experts (i.e., collection of prompts), based on the target task. Additionally, MoPs are empirically agnostic to any model compression technique applied -- for efficiency reasons -- as well as instruction data source and task composition. In practice, MoPs can simultaneously mitigate prompt training "interference" in multi-task, multi-source scenarios (e.g., task and data heterogeneity across sources), as well as possible implications from model approximations. As a highlight, MoPs manage to decrease final perplexity from $\sim20\%$ up to $\sim70\%$, as compared to baselines, in the federated scenario, and from $\sim 3\%$ up to $\sim30\%$ in the centralized scenario.

Canwen Xu, Corby Rosset, Ethan C. Chau et al.

Alignment serves as an important step to steer large language models (LLMs) towards human preferences. In this paper, we propose an automatic way to construct contrastive data for LLM, using preference pairs from multiple models of varying strengths (e.g., InstructGPT, ChatGPT and GPT-4). We compare the contrastive techniques of SLiC and DPO to SFT baselines and find that DPO provides a step-function improvement even after continuing SFT saturates. We also explore a data curriculum learning scheme for contrastive post-training, which starts by learning from "easier" pairs and transitioning to "harder" ones, which further improves alignment. Finally, we scale up our experiments to train with more data and larger models like Orca. Remarkably, our automatic contrastive post-training further improves the performance of Orca, already a state-of-the-art instruction learning model tuned with GPT-4 outputs, to outperform ChatGPT.

Yehya Farhat, Hamza ElMokhtar Shili, Fangshuo Liao et al.

Mixture-of-Experts (MoEs) achieve scalability by dynamically activating subsets of their components. Yet, understanding how expertise emerges through joint training of gating mechanisms and experts remains incomplete, especially in scenarios without clear task partitions. Motivated by inference costs and data heterogeneity, we study how joint training of gating functions and experts can dynamically allocate domain-specific expertise across multiple underlying data distributions. As an outcome of our framework, we develop an instance tailored specifically to decentralized training scenarios, introducing \textit{Dynamically Decentralized Orchestration of MoEs} or \texttt{DDOME}. \texttt{DDOME} leverages heterogeneity emerging from distributional shifts across decentralized data sources to specialize experts dynamically. By integrating a pretrained common expert to inform a gating function, \texttt{DDOME} achieves personalized expert subset selection on-the-fly, facilitating just-in-time personalization. We empirically validate \texttt{DDOME} within a Federated Learning (FL) context: \texttt{DDOME} attains from 4\% up to an 24\% accuracy improvement over state-of-the-art FL baselines in image and text classification tasks, while maintaining competitive zero-shot generalization capabilities. Furthermore, we provide theoretical insights confirming that the joint gating-experts training is critical for achieving meaningful expert specialization.

Hanjie Chen, Guoqing Zheng, Ahmed Hassan Awadallah et al.

Although adapting pre-trained language models with few examples has shown promising performance on text classification, there is a lack of understanding of where the performance gain comes from. In this work, we propose to answer this question by interpreting the adaptation behavior using post-hoc explanations from model predictions. By modeling feature statistics of explanations, we discover that (1) without fine-tuning, pre-trained models (e.g. BERT and RoBERTa) show strong prediction bias across labels; (2) although few-shot fine-tuning can mitigate the prediction bias and demonstrate promising prediction performance, our analysis shows models gain performance improvement by capturing non-task-related features (e.g. stop words) or shallow data patterns (e.g. lexical overlaps). These observations alert that pursuing model performance with fewer examples may incur pathological prediction behavior, which requires further sanity check on model predictions and careful design in model evaluations in few-shot fine-tuning.

Dujian Ding, Ankur Mallick, Chi Wang et al.

Large language models (LLMs) excel in most NLP tasks but also require expensive cloud servers for deployment due to their size, while smaller models that can be deployed on lower cost (e.g., edge) devices, tend to lag behind in terms of response quality. Therefore in this work we propose a hybrid inference approach which combines their respective strengths to save cost and maintain quality. Our approach uses a router that assigns queries to the small or large model based on the predicted query difficulty and the desired quality level. The desired quality level can be tuned dynamically at test time to seamlessly trade quality for cost as per the scenario requirements. In experiments our approach allows us to make up to 40% fewer calls to the large model, with no drop in response quality.

Subhabrata Mukherjee, Xiaodong Liu, Guoqing Zheng et al.

Most recent progress in natural language understanding (NLU) has been driven, in part, by benchmarks such as GLUE, SuperGLUE, SQuAD, etc. In fact, many NLU models have now matched or exceeded "human-level" performance on many tasks in these benchmarks. Most of these benchmarks, however, give models access to relatively large amounts of labeled data for training. As such, the models are provided far more data than required by humans to achieve strong performance. That has motivated a line of work that focuses on improving few-shot learning performance of NLU models. However, there is a lack of standardized evaluation benchmarks for few-shot NLU resulting in different experimental settings in different papers. To help accelerate this line of work, we introduce CLUES (Constrained Language Understanding Evaluation Standard), a benchmark for evaluating the few-shot learning capabilities of NLU models. We demonstrate that while recent models reach human performance when they have access to large amounts of labeled data, there is a huge gap in performance in the few-shot setting for most tasks. We also demonstrate differences between alternative model families and adaptation techniques in the few shot setting. Finally, we discuss several principles and choices in designing the experimental settings for evaluating the true few-shot learning performance and suggest a unified standardized approach to few-shot learning evaluation. We aim to encourage research on NLU models that can generalize to new tasks with a small number of examples. Code and data for CLUES are available at https://github.com/microsoft/CLUES.

Xuxi Chen, Tianlong Chen, Weizhu Chen et al.

Gigantic pre-trained models have become central to natural language processing (NLP), serving as the starting point for fine-tuning towards a range of downstream tasks. However, two pain points persist for this paradigm: (a) as the pre-trained models grow bigger (e.g., 175B parameters for GPT-3), even the fine-tuning process can be time-consuming and computationally expensive; (b) the fine-tuned model has the same size as its starting point by default, which is neither sensible due to its more specialized functionality, nor practical since many fine-tuned models will be deployed in resource-constrained environments. To address these pain points, we propose a framework for resource- and parameter-efficient fine-tuning by leveraging the sparsity prior in both weight updates and the final model weights. Our proposed framework, dubbed Dually Sparsity-Embedded Efficient Tuning (DSEE), aims to achieve two key objectives: (i) parameter efficient fine-tuning - by enforcing sparsity-aware low-rank updates on top of the pre-trained weights; and (ii) resource-efficient inference - by encouraging a sparse weight structure towards the final fine-tuned model. We leverage sparsity in these two directions by exploiting both unstructured and structured sparse patterns in pre-trained language models via a unified approach. Extensive experiments and in-depth investigations, with diverse network backbones (i.e., BERT, RoBERTa, and GPT-2) on dozens of datasets, consistently demonstrate impressive parameter-/inference-efficiency, while maintaining competitive downstream performance. For instance, DSEE saves about 25% inference FLOPs while achieving comparable performance, with 0.5% trainable parameters on BERT. Codes are available in https://github.com/VITA-Group/DSEE.

Ansong Ni, Zhangir Azerbayev, Mutethia Mutuma et al.

Recent advances in summarization provide models that can generate summaries of higher quality. Such models now exist for a number of summarization tasks, including query-based summarization, dialogue summarization, and multi-document summarization. While such models and tasks are rapidly growing in the research field, it has also become challenging for non-experts to keep track of them. To make summarization methods more accessible to a wider audience, we develop SummerTime by rethinking the summarization task from the perspective of an NLP non-expert. SummerTime is a complete toolkit for text summarization, including various models, datasets and evaluation metrics, for a full spectrum of summarization-related tasks. SummerTime integrates with libraries designed for NLP researchers, and enables users with easy-to-use APIs. With SummerTime, users can locate pipeline solutions and search for the best model with their own data, and visualize the differences, all with a few lines of code. We also provide explanations for models and evaluation metrics to help users understand the model behaviors and select models that best suit their needs. Our library, along with a notebook demo, is available at https://github.com/Yale-LILY/SummerTime.

Mozhi Zhang, Wei Wang, Budhaditya Deb et al.

Reply suggestion models help users process emails and chats faster. Previous work only studies English reply suggestion. Instead, we present MRS, a multilingual reply suggestion dataset with ten languages. MRS can be used to compare two families of models: 1) retrieval models that select the reply from a fixed set and 2) generation models that produce the reply from scratch. Therefore, MRS complements existing cross-lingual generalization benchmarks that focus on classification and sequence labeling tasks. We build a generation model and a retrieval model as baselines for MRS. The two models have different strengths in the monolingual setting, and they require different strategies to generalize across languages. MRS is publicly available at https://github.com/zhangmozhi/mrs.

Mengzhou Xia, Guoqing Zheng, Subhabrata Mukherjee et al.

The combination of multilingual pre-trained representations and cross-lingual transfer learning is one of the most effective methods for building functional NLP systems for low-resource languages. However, for extremely low-resource languages without large-scale monolingual corpora for pre-training or sufficient annotated data for fine-tuning, transfer learning remains an under-studied and challenging task. Moreover, recent work shows that multilingual representations are surprisingly disjoint across languages, bringing additional challenges for transfer onto extremely low-resource languages. In this paper, we propose MetaXL, a meta-learning based framework that learns to transform representations judiciously from auxiliary languages to a target one and brings their representation spaces closer for effective transfer. Extensive experiments on real-world low-resource languages - without access to large-scale monolingual corpora or large amounts of labeled data - for tasks like cross-lingual sentiment analysis and named entity recognition show the effectiveness of our approach. Code for MetaXL is publicly available at github.com/microsoft/MetaXL.

Ming Zhong, Da Yin, Tao Yu et al.

Meetings are a key component of human collaboration. As increasing numbers of meetings are recorded and transcribed, meeting summaries have become essential to remind those who may or may not have attended the meetings about the key decisions made and the tasks to be completed. However, it is hard to create a single short summary that covers all the content of a long meeting involving multiple people and topics. In order to satisfy the needs of different types of users, we define a new query-based multi-domain meeting summarization task, where models have to select and summarize relevant spans of meetings in response to a query, and we introduce QMSum, a new benchmark for this task. QMSum consists of 1,808 query-summary pairs over 232 meetings in multiple domains. Besides, we investigate a locate-then-summarize method and evaluate a set of strong summarization baselines on the task. Experimental results and manual analysis reveal that QMSum presents significant challenges in long meeting summarization for future research. Dataset is available at \url{https://github.com/Yale-LILY/QMSum}.

Woojeong Jin, Subhabrata Mukherjee, Yu Cheng et al.

Generalization to unseen tasks is an important ability for few-shot learners to achieve better zero-/few-shot performance on diverse tasks. However, such generalization to vision-language tasks including grounding and generation tasks has been under-explored; existing few-shot VL models struggle to handle tasks that involve object grounding and multiple images such as visual commonsense reasoning or NLVR2. In this paper, we introduce GRILL, GRounded vIsion Language aLigning, a novel VL model that can be generalized to diverse tasks including visual question answering, captioning, and grounding tasks with no or very few training instances. Specifically, GRILL learns object grounding and localization by exploiting object-text alignments, which enables it to transfer to grounding tasks in a zero-/few-shot fashion. We evaluate our model on various zero-/few-shot VL tasks and show that it consistently surpasses the state-of-the-art few-shot methods.

Dongkuan Xu, Subhabrata Mukherjee, Xiaodong Liu et al.

Knowledge distillation (KD) methods compress large models into smaller students with manually-designed student architectures given pre-specified computational cost. This requires several trials to find a viable student, and further repeating the process for each student or computational budget change. We use Neural Architecture Search (NAS) to automatically distill several compressed students with variable cost from a large model. Current works train a single SuperLM consisting of millions of subnetworks with weight-sharing, resulting in interference between subnetworks of different sizes. Our framework AutoDistil addresses above challenges with the following steps: (a) Incorporates inductive bias and heuristics to partition Transformer search space into K compact sub-spaces (K=3 for typical student sizes of base, small and tiny); (b) Trains one SuperLM for each sub-space using task-agnostic objective (e.g., self-attention distillation) with weight-sharing of students; (c) Lightweight search for the optimal student without re-training. Fully task-agnostic training and search allow students to be reused for fine-tuning on any downstream task. Experiments on GLUE benchmark against state-of-the-art KD and NAS methods demonstrate AutoDistil to outperform leading compression techniques with upto 2.7x reduction in computational cost and negligible loss in task performance.

Saghar Hosseini, Ahmed Hassan Awadallah, Yu Su

This paper presents Okapi, a new dataset for Natural Language to executable web Application Programming Interfaces (NL2API). This dataset is in English and contains 22,508 questions and 9,019 unique API calls, covering three domains. We define new compositional generalization tasks for NL2API which explore the models' ability to extrapolate from simple API calls in the training set to new and more complex API calls in the inference phase. Also, the models are required to generate API calls that execute correctly as opposed to the existing approaches which evaluate queries with placeholder values. Our dataset is different than most of the existing compositional semantic parsing datasets because it is a non-synthetic dataset studying the compositional generalization in a low-resource setting. Okapi is a step towards creating realistic datasets and benchmarks for studying compositional generalization alongside the existing datasets and tasks. We report the generalization capabilities of sequence-to-sequence baseline models trained on a variety of the SCAN and Okapi datasets tasks. The best model achieves 15\% exact match accuracy when generalizing from simple API calls to more complex API calls. This highlights some challenges for future research. Okapi dataset and tasks are publicly available at https://aka.ms/nl2api/data.

Boxin Wang, Chejian Xu, Shuohang Wang et al.

Large-scale pre-trained language models have achieved tremendous success across a wide range of natural language understanding (NLU) tasks, even surpassing human performance. However, recent studies reveal that the robustness of these models can be challenged by carefully crafted textual adversarial examples. While several individual datasets have been proposed to evaluate model robustness, a principled and comprehensive benchmark is still missing. In this paper, we present Adversarial GLUE (AdvGLUE), a new multi-task benchmark to quantitatively and thoroughly explore and evaluate the vulnerabilities of modern large-scale language models under various types of adversarial attacks. In particular, we systematically apply 14 textual adversarial attack methods to GLUE tasks to construct AdvGLUE, which is further validated by humans for reliable annotations. Our findings are summarized as follows. (i) Most existing adversarial attack algorithms are prone to generating invalid or ambiguous adversarial examples, with around 90% of them either changing the original semantic meanings or misleading human annotators as well. Therefore, we perform a careful filtering process to curate a high-quality benchmark. (ii) All the language models and robust training methods we tested perform poorly on AdvGLUE, with scores lagging far behind the benign accuracy. We hope our work will motivate the development of new adversarial attacks that are more stealthy and semantic-preserving, as well as new robust language models against sophisticated adversarial attacks. AdvGLUE is available at https://adversarialglue.github.io.

Mengnan Du, Subhabrata Mukherjee, Yu Cheng et al.

Recent work has focused on compressing pre-trained language models (PLMs) like BERT where the major focus has been to improve the in-distribution performance for downstream tasks. However, very few of these studies have analyzed the impact of compression on the generalizability and robustness of compressed models for out-of-distribution (OOD) data. Towards this end, we study two popular model compression techniques including knowledge distillation and pruning and show that the compressed models are significantly less robust than their PLM counterparts on OOD test sets although they obtain similar performance on in-distribution development sets for a task. Further analysis indicates that the compressed models overfit on the shortcut samples and generalize poorly on the hard ones. We further leverage this observation to develop a regularization strategy for robust model compression based on sample uncertainty. Experimental results on several natural language understanding tasks demonstrate that our bias mitigation framework improves the OOD generalization of the compressed models, while not sacrificing the in-distribution task performance.

Yaqing Wang, Subhabrata Mukherjee, Xiaodong Liu et al.

We present a new method LiST is short for Lite Prompted Self-Training for parameter-efficient fine-tuning of large pre-trained language models (PLMs) for few-shot learning. LiST improves over recent methods that adopt prompt-based fine-tuning (FN) using two key techniques. The first is the use of self-training to leverage large amounts of unlabeled data for prompt-based FN in few-shot settings. We use self-training in conjunction with meta-learning for re-weighting noisy pseudo-prompt labels. Self-training is expensive as it requires updating all the model parameters repetitively. Therefore, we use a second technique for light-weight fine-tuning where we introduce a small number of task-specific parameters that are fine-tuned during self-training while keeping the PLM encoder frozen. Our experiments show that LiST can effectively leverage unlabeled data to improve the model performance for few-shot learning. Additionally, the fine-tuning is efficient as it only updates a small percentage of parameters and the overall model footprint is reduced since several tasks can share a common PLM encoder as backbone. A comprehensive study on six NLU tasks demonstrate LiST to improve by 35% over classic fine-tuning and 6% over prompt-based FN with 96% reduction in number of trainable parameters when fine-tuned with no more than 30 labeled examples from each task. With only 14M tunable parameters, LiST outperforms GPT-3 in-context learning by 33% on few-shot NLU tasks.

Budhaditya Deb, Guoqing Zheng, Milad Shokouhi et al.

We study the problem of multilingual automated reply suggestions (RS) model serving many languages simultaneously. Multilingual models are often challenged by model capacity and severe data distribution skew across languages. While prior works largely focus on monolingual models, we propose Conditional Generative Matching models (CGM), optimized within a Variational Autoencoder framework to address challenges arising from multi-lingual RS. CGM does so with expressive message conditional priors, mixture densities to enhance multi-lingual data representation, latent alignment for language discrimination, and effective variational optimization techniques for training multi-lingual RS. The enhancements result in performance that exceed competitive baselines in relevance (ROUGE score) by more than 10\% on average, and 16\% for low resource languages. CGM also shows remarkable improvements in diversity (80\%) illustrating its expressiveness in representation of multi-lingual data.

Yusen Zhang, Ansong Ni, Tao Yu et al.

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length typically exceeds the input limits imposed by recent transformer-based pre-trained models, and the interactive nature of dialogues makes relevant information more context-dependent and sparsely distributed than news articles. In this work, we perform a comprehensive study on long dialogue summarization by investigating three strategies to deal with the lengthy input problem and locate relevant information: (1) extended transformer models such as Longformer, (2) retrieve-then-summarize pipeline models with several dialogue utterance retrieval methods, and (3) hierarchical dialogue encoding models such as HMNet. Our experimental results on three long dialogue datasets (QMSum, MediaSum, SummScreen) show that the retrieve-then-summarize pipeline models yield the best performance. We also demonstrate that the summary quality can be further improved with a stronger retrieval model and pretraining on proper external summarization datasets.

Srinagesh Sharma, Guoqing Zheng, Ahmed Hassan Awadallah

Albeit the universal representational power of pre-trained language models, adapting them onto a specific NLP task still requires a considerably large amount of labeled data. Effective task fine-tuning meets challenges when only a few labeled examples are present for the task. In this paper, we aim to the address of the problem of few shot task learning by exploiting and transferring from a different task which admits a related but disparate label space. Specifically, we devise a label transfer network (LTN) to transform the labels from source task to the target task of interest for training. Both the LTN and the model for task prediction are learned via a bi-level optimization framework, which we term as MetaXT. MetaXT offers a principled solution to best adapt a pre-trained language model to the target task by transferring knowledge from the source task. Empirical evaluations on cross-task transfer settings for four NLP tasks, from two different types of label space disparities, demonstrate the effectiveness of MetaXT, especially when the labeled data in the target task is limited.

Guoqing Zheng, Giannis Karamanolakis, Kai Shu et al.

Building machine learning models for natural language understanding (NLU) tasks relies heavily on labeled data. Weak supervision has been proven valuable when large amount of labeled data is unavailable or expensive to obtain. Existing works studying weak supervision for NLU either mostly focus on a specific task or simulate weak supervision signals from ground-truth labels. It is thus hard to compare different approaches and evaluate the benefit of weak supervision without access to a unified and systematic benchmark with diverse tasks and real-world weak labeling rules. In this paper, we propose such a benchmark, named WALNUT (semi-WeAkly supervised Learning for Natural language Understanding Testbed), to advocate and facilitate research on weak supervision for NLU. WALNUT consists of NLU tasks with different types, including document-level and token-level prediction tasks. WALNUT is the first semi-weakly supervised learning benchmark for NLU, where each task contains weak labels generated by multiple real-world weak sources, together with a small set of clean labels. We conduct baseline evaluations on WALNUT to systematically evaluate the effectiveness of various weak supervision methods and model architectures. Our results demonstrate the benefit of weak supervision for low-resource NLU tasks and highlight interesting patterns across tasks. We expect WALNUT to stimulate further research on methodologies to leverage weak supervision more effectively. The benchmark and code for baselines are available at \url{aka.ms/walnut_benchmark}.

Mengnan Du, Subhabrata Mukherjee, Guanchu Wang et al.

Existing bias mitigation methods for DNN models primarily work on learning debiased encoders. This process not only requires a lot of instance-level annotations for sensitive attributes, it also does not guarantee that all fairness sensitive information has been removed from the encoder. To address these limitations, we explore the following research question: Can we reduce the discrimination of DNN models by only debiasing the classification head, even with biased representations as inputs? To this end, we propose a new mitigation technique, namely, Representation Neutralization for Fairness (RNF) that achieves fairness by debiasing only the task-specific classification head of DNN models. To this end, we leverage samples with the same ground-truth label but different sensitive attributes, and use their neutralized representations to train the classification head of the DNN model. The key idea of RNF is to discourage the classification head from capturing spurious correlation between fairness sensitive information in encoder representations with specific class labels. To address low-resource settings with no access to sensitive attribute annotations, we leverage a bias-amplified model to generate proxy annotations for sensitive attributes. Experimental results over several benchmark datasets demonstrate our RNF framework to effectively reduce discrimination of DNN models with minimal degradation in task-specific performance.

Subhabrata Mukherjee, Ahmed Hassan Awadallah, Jianfeng Gao

While deep and large pre-trained models are the state-of-the-art for various natural language processing tasks, their huge size poses significant challenges for practical uses in resource constrained settings. Recent works in knowledge distillation propose task-agnostic as well as task-specific methods to compress these models, with task-specific ones often yielding higher compression rate. In this work, we develop a new task-agnostic distillation framework XtremeDistilTransformers that leverages the advantage of task-specific methods for learning a small universal model that can be applied to arbitrary tasks and languages. To this end, we study the transferability of several source tasks, augmentation resources and model architecture for distillation. We evaluate our model performance on multiple tasks, including the General Language Understanding Evaluation (GLUE) benchmark, SQuAD question answering dataset and a massive multi-lingual NER dataset with 41 languages. We release three distilled task-agnostic checkpoints with 13MM, 22MM and 33MM parameters obtaining SOTA performance in several tasks.

Giannis Karamanolakis, Subhabrata Mukherjee, Guoqing Zheng et al.

State-of-the-art deep neural networks require large-scale labeled training data that is often expensive to obtain or not available for many tasks. Weak supervision in the form of domain-specific rules has been shown to be useful in such settings to automatically generate weakly labeled training data. However, learning with weak rules is challenging due to their inherent heuristic and noisy nature. An additional challenge is rule coverage and overlap, where prior work on weak supervision only considers instances that are covered by weak rules, thus leaving valuable unlabeled data behind. In this work, we develop a weak supervision framework (ASTRA) that leverages all the available data for a given task. To this end, we leverage task-specific unlabeled data through self-training with a model (student) that considers contextualized representations and predicts pseudo-labels for instances that may not be covered by weak rules. We further develop a rule attention network (teacher) that learns how to aggregate student pseudo-labels with weak rule labels, conditioned on their fidelity and the underlying context of an instance. Finally, we construct a semi-supervised learning objective for end-to-end training with unlabeled data, domain-specific rules, and a small amount of labeled data. Extensive experiments on six benchmark datasets for text classification demonstrate the effectiveness of our approach with significant improvements over state-of-the-art baselines.

Ahmed Elgohary, Christopher Meek, Matthew Richardson et al.

We study semantic parsing in an interactive setting in which users correct errors with natural language feedback. We present NL-EDIT, a model for interpreting natural language feedback in the interaction context to generate a sequence of edits that can be applied to the initial parse to correct its errors. We show that NL-EDIT can boost the accuracy of existing text-to-SQL parsers by up to 20% with only one turn of correction. We analyze the limitations of the model and discuss directions for improvement and evaluation. The code and datasets used in this paper are publicly available at http://aka.ms/NLEdit.

Xiang Deng, Ahmed Hassan Awadallah, Christopher Meek et al.

Learning to capture text-table alignment is essential for tasks like text-to-SQL. A model needs to correctly recognize natural language references to columns and values and to ground them in the given database schema. In this paper, we present a novel weakly supervised Structure-Grounded pretraining framework (StruG) for text-to-SQL that can effectively learn to capture text-table alignment based on a parallel text-table corpus. We identify a set of novel prediction tasks: column grounding, value grounding and column-value mapping, and leverage them to pretrain a text-table encoder. Additionally, to evaluate different methods under more realistic text-table alignment settings, we create a new evaluation set Spider-Realistic based on Spider dev set with explicit mentions of column names removed, and adopt eight existing text-to-SQL datasets for cross-database evaluation. STRUG brings significant improvement over BERT-LARGE in all settings. Compared with existing pretraining methods such as GRAPPA, STRUG achieves similar performance on Spider, and outperforms all baselines on more realistic sets. The Spider-Realistic dataset is available at https://doi.org/10.5281/zenodo.5205322.

Yaqing Wang, Subhabrata Mukherjee, Haoda Chu et al.

Sequence labeling is an important technique employed for many Natural Language Processing (NLP) tasks, such as Named Entity Recognition (NER), slot tagging for dialog systems and semantic parsing. Large-scale pre-trained language models obtain very good performance on these tasks when fine-tuned on large amounts of task-specific labeled data. However, such large-scale labeled datasets are difficult to obtain for several tasks and domains due to the high cost of human annotation as well as privacy and data access constraints for sensitive user applications. This is exacerbated for sequence labeling tasks requiring such annotations at token-level. In this work, we develop techniques to address the label scarcity challenge for neural sequence labeling models. Specifically, we develop self-training and meta-learning techniques for training neural sequence taggers with few labels. While self-training serves as an effective mechanism to learn from large amounts of unlabeled data -- meta-learning helps in adaptive sample re-weighting to mitigate error propagation from noisy pseudo-labels. Extensive experiments on six benchmark datasets including two for massive multilingual NER and four slot tagging datasets for task-oriented dialog systems demonstrate the effectiveness of our method. With only 10 labeled examples for each class for each task, our method obtains 10% improvement over state-of-the-art systems demonstrating its effectiveness for the low-resource setting.

Subhabrata Mukherjee, Ahmed Hassan Awadallah

Recent success of large-scale pre-trained language models crucially hinge on fine-tuning them on large amounts of labeled data for the downstream task, that are typically expensive to acquire. In this work, we study self-training as one of the earliest semi-supervised learning approaches to reduce the annotation bottleneck by making use of large-scale unlabeled data for the target task. Standard self-training mechanism randomly samples instances from the unlabeled pool to pseudo-label and augment labeled data. In this work, we propose an approach to improve self-training by incorporating uncertainty estimates of the underlying neural network leveraging recent advances in Bayesian deep learning. Specifically, we propose (i) acquisition functions to select instances from the unlabeled pool leveraging Monte Carlo (MC) Dropout, and (ii) learning mechanism leveraging model confidence for self-training. As an application, we focus on text classification on five benchmark datasets. We show our methods leveraging only 20-30 labeled samples per class for each task for training and for validation can perform within 3% of fully supervised pre-trained language models fine-tuned on thousands of labeled instances with an aggregate accuracy of 91% and improving by upto 12% over baselines.

Foyzul Hassan, Chetan Bansal, Nachiappan Nagappan et al.

Software engineers spend a substantial amount of time using Web search to accomplish software engineering tasks. Such search tasks include finding code snippets, API documentation, seeking help with debugging, etc. While debugging a bug or crash, one of the common practices of software engineers is to search for information about the associated error or exception traces on the internet. In this paper, we analyze query logs from a leading commercial general-purpose search engine (GPSE) such as Google, Yahoo! or Bing to carry out a large scale study of software exceptions. To the best of our knowledge, this is the first large scale study to analyze how Web search is used to find information about exceptions. We analyzed about 1 million exception related search queries from a random sample of 5 billion web search queries. To extract exceptions from unstructured query text, we built a novel and high-performance machine learning model with a F1-score of 0.82. Using the machine learning model, we extracted exceptions from raw queries and performed popularity, effort, success, query characteristic and web domain analysis. We also performed programming language-specific analysis to give a better view of the exception search behavior. These techniques can help improve existing methods, documentation and tools for exception analysis and prediction. Further, similar techniques can be applied for APIs, frameworks, etc.

Kai Shu, Subhabrata Mukherjee, Guoqing Zheng et al.

Email remains one of the most frequently used means of online communication. People spend a significant amount of time every day on emails to exchange information, manage tasks and schedule events. Previous work has studied different ways for improving email productivity by prioritizing emails, suggesting automatic replies or identifying intents to recommend appropriate actions. The problem has been mostly posed as a supervised learning problem where models of different complexities were proposed to classify an email message into a predefined taxonomy of intents or classes. The need for labeled data has always been one of the largest bottlenecks in training supervised models. This is especially the case for many real-world tasks, such as email intent classification, where large scale annotated examples are either hard to acquire or unavailable due to privacy or data access constraints. Email users often take actions in response to intents expressed in an email (e.g., setting up a meeting in response to an email with a scheduling request). Such actions can be inferred from user interaction logs. In this paper, we propose to leverage user actions as a source of weak supervision, in addition to a limited set of annotated examples, to detect intents in emails. We develop an end-to-end robust deep neural network model for email intent identification that leverages both clean annotated data and noisy weak supervision along with a self-paced learning mechanism. Extensive experiments on three different intent detection tasks show that our approach can effectively leverage the weakly supervised data to improve intent detection in emails.

Ahmed Elgohary, Saghar Hosseini, Ahmed Hassan Awadallah

We study the task of semantic parse correction with natural language feedback. Given a natural language utterance, most semantic parsing systems pose the problem as one-shot translation where the utterance is mapped to a corresponding logical form. In this paper, we investigate a more interactive scenario where humans can further interact with the system by providing free-form natural language feedback to correct the system when it generates an inaccurate interpretation of an initial utterance. We focus on natural language to SQL systems and construct, SPLASH, a dataset of utterances, incorrect SQL interpretations and the corresponding natural language feedback. We compare various reference models for the correction task and show that incorporating such a rich form of feedback can significantly improve the overall semantic parsing accuracy while retaining the flexibility of natural language interaction. While we estimated human correction accuracy is 81.5%, our best model achieves only 25.1%, which leaves a large gap for improvement in future research. SPLASH is publicly available at https://aka.ms/Splash_dataset.

Sudipto Mukherjee, Subhabrata Mukherjee, Marcello Hasegawa et al.

Intelligent features in email service applications aim to increase productivity by helping people organize their folders, compose their emails and respond to pending tasks. In this work, we explore a new application, Smart-To-Do, that helps users with task management over emails. We introduce a new task and dataset for automatically generating To-Do items from emails where the sender has promised to perform an action. We design a two-stage process leveraging recent advances in neural text generation and sequence-to-sequence learning, obtaining BLEU and ROUGE scores of 0:23 and 0:63 for this task. To the best of our knowledge, this is the first work to address the problem of composing To-Do items from emails.

Jieyu Zhao, Subhabrata Mukherjee, Saghar Hosseini et al.

Multilingual representations embed words from many languages into a single semantic space such that words with similar meanings are close to each other regardless of the language. These embeddings have been widely used in various settings, such as cross-lingual transfer, where a natural language processing (NLP) model trained on one language is deployed to another language. While the cross-lingual transfer techniques are powerful, they carry gender bias from the source to target languages. In this paper, we study gender bias in multilingual embeddings and how it affects transfer learning for NLP applications. We create a multilingual dataset for bias analysis and propose several ways for quantifying bias in multilingual representations from both the intrinsic and extrinsic perspectives. Experimental results show that the magnitude of bias in the multilingual representations changes differently when we align the embeddings to different target spaces and that the alignment direction can also have an influence on the bias in transfer learning. We further provide recommendations for using the multilingual word representations for downstream tasks.

Kai Shu, Guoqing Zheng, Yichuan Li et al.

Social media has greatly enabled people to participate in online activities at an unprecedented rate. However, this unrestricted access also exacerbates the spread of misinformation and fake news online which might cause confusion and chaos unless being detected early for its mitigation. Given the rapidly evolving nature of news events and the limited amount of annotated data, state-of-the-art systems on fake news detection face challenges due to the lack of large numbers of annotated training instances that are hard to come by for early detection. In this work, we exploit multiple weak signals from different sources given by user and content engagements (referred to as weak social supervision), and their complementary utilities to detect fake news. We jointly leverage the limited amount of clean data along with weak signals from social engagements to train deep neural networks in a meta-learning framework to estimate the quality of different weak instances. Experiments on realworld datasets demonstrate that the proposed framework outperforms state-of-the-art baselines for early detection of fake news without using any user engagements at prediction time.

Nikitha Rao, Chetan Bansal, Thomas Zimmermann et al.

Web search plays an integral role in software engineering (SE) to help with various tasks such as finding documentation, debugging, installation, etc. In this work, we present the first large-scale analysis of web search behavior for SE tasks using the search query logs from Bing, a commercial web search engine. First, we use distant supervision techniques to build a machine learning classifier to extract the SE search queries with an F1 score of 93%. We then perform an analysis on one million search sessions to understand how software engineering related queries and sessions differ from other queries and sessions. Subsequently, we propose a taxonomy of intents to identify the various contexts in which web search is used in software engineering. Lastly, we analyze millions of SE queries to understand the distribution, search metrics and trends across these SE search intents. Our analysis shows that SE related queries form a significant portion of the overall web search traffic. Additionally, we found that there are six major intent categories for which web search is used in software engineering. The techniques and insights can not only help improve existing tools but can also inspire the development of new tools that aid in finding information for SE related tasks.

Guoqing Zheng, Ahmed Hassan Awadallah, Susan Dumais

Leveraging weak or noisy supervision for building effective machine learning models has long been an important research problem. Its importance has further increased recently due to the growing need for large-scale datasets to train deep learning models. Weak or noisy supervision could originate from multiple sources including non-expert annotators or automatic labeling based on heuristics or user interaction signals. There is an extensive amount of previous work focusing on leveraging noisy labels. Most notably, recent work has shown impressive gains by using a meta-learned instance re-weighting approach where a meta-learning framework is used to assign instance weights to noisy labels. In this paper, we extend this approach via posing the problem as label correction problem within a meta-learning framework. We view the label correction procedure as a meta-process and propose a new meta-learning based framework termed MLC (Meta Label Correction) for learning with noisy labels. Specifically, a label correction network is adopted as a meta-model to produce corrected labels for noisy labels while the main model is trained to leverage the corrected labeled. Both models are jointly trained by solving a bi-level optimization problem. We run extensive experiments with different label noise levels and types on both image recognition and text classification tasks. We compare the reweighing and correction approaches showing that the correction framing addresses some of the limitation of reweighting. We also show that the proposed MLC approach achieves large improvements over previous methods in many settings.

Kai Shu, Ahmed Hassan Awadallah, Susan Dumais et al.

Limited labeled data is becoming the largest bottleneck for supervised learning systems. This is especially the case for many real-world tasks where large scale annotated examples are either too expensive to acquire or unavailable due to privacy or data access constraints. Weak supervision has shown to be a good means to mitigate the scarcity of annotated data by leveraging weak labels or injecting constraints from heuristic rules and/or external knowledge sources. Social media has little labeled data but possesses unique characteristics that make it suitable for generating weak supervision, resulting in a new type of weak supervision, i.e., weak social supervision. In this article, we illustrate how various aspects of social media can be used to generate weak social supervision. Specifically, we use the recent research on fake news detection as the use case, where social engagements are abundant but annotated examples are scarce, to show that weak social supervision is effective when facing the little labeled data problem. This article opens the door for learning with weak social supervision for other emerging tasks.

Subhabrata Mukherjee, Ahmed Hassan Awadallah

Recent advances in pre-training huge models on large amounts of text through self supervision have obtained state-of-the-art results in various natural language processing tasks. However, these huge and expensive models are difficult to use in practise for downstream tasks. Some recent efforts use knowledge distillation to compress these models. However, we see a gap between the performance of the smaller student models as compared to that of the large teacher. In this work, we leverage large amounts of in-domain unlabeled transfer data in addition to a limited amount of labeled training instances to bridge this gap for distilling BERT. We show that simple RNN based student models even with hard distillation can perform at par with the huge teachers given the transfer set. The student performance can be further improved with soft distillation and leveraging teacher intermediate representations. We show that our student models can compress the huge teacher by up to 26x while still matching or even marginally exceeding the teacher performance in low-resource settings with small amount of labeled data. Additionally, for the multilingual extension of this work with XtremeDistil (Mukherjee and Hassan Awadallah, 2020), we demonstrate massive distillation of multilingual BERT-like teacher models by upto 35x in terms of parameter compression and 51x in terms of latency speedup for batch inference while retaining 95% of its F1-score for NER over 41 languages.

Bahareh Sarrafzadeh, Ahmed Hassan Awadallah, Christopher H. Lin et al.

Email triage involves going through unhandled emails and deciding what to do with them. This familiar process can become increasingly challenging as the number of unhandled email grows. During a triage session, users commonly defer handling emails that they cannot immediately deal with to later. These deferred emails, are often related to tasks that are postponed until the user has more time or the right information to deal with them. In this paper, through qualitative interviews and a large-scale log analysis, we study when and what enterprise email users tend to defer. We found that users are more likely to defer emails when handling them involves replying, reading carefully, or clicking on links and attachments. We also learned that the decision to defer emails depends on many factors such as user's workload and the importance of the sender. Our qualitative results suggested that deferring is very common, and our quantitative log analysis confirms that 12% of triage sessions and 16% of daily active users had at least one deferred email on weekdays. We also discuss several deferral strategies such as marking emails as unread and flagging that are reported by our interviewees, and illustrate how such patterns can be also observed in user logs. Inspired by the characteristics of deferred emails and contextual factors involved in deciding if an email should be deferred, we train a classifier for predicting whether a recently triaged email is actually deferred. Our experimental results suggests that deferral can be classified with modest effectiveness. Overall, our work provides novel insights about how users handle their emails and how deferral can be modeled.

Xilun Chen, Ahmed Hassan Awadallah, Hany Hassan et al.

Modern NLP applications have enjoyed a great boost utilizing neural networks models. Such deep neural models, however, are not applicable to most human languages due to the lack of annotated training data for various NLP tasks. Cross-lingual transfer learning (CLTL) is a viable method for building NLP models for a low-resource target language by leveraging labeled data from other (source) languages. In this work, we focus on the multilingual transfer setting where training data in multiple source languages is leveraged to further boost target language performance. Unlike most existing methods that rely only on language-invariant features for CLTL, our approach coherently utilizes both language-invariant and language-specific features at instance level. Our model leverages adversarial networks to learn language-invariant features, and mixture-of-experts models to dynamically exploit the similarity between the target language and each individual source language. This enables our model to learn effectively what to share between various languages in the multilingual setup. Moreover, when coupled with unsupervised multilingual embeddings, our model can operate in a zero-resource setting where neither target language training data nor cross-lingual resources are available. Our model achieves significant performance gains over prior art, as shown in an extensive set of experiments over multiple text classification and sequence tagging tasks including a large-scale industry dataset.

Chu-Cheng Lin, Dongyeop Kang, Michael Gamon et al.

Emails in the workplace are often intentional calls to action for its recipients. We propose to annotate these emails for what action its recipient will take. We argue that our approach of action-based annotation is more scalable and theory-agnostic than traditional speech-act-based email intent annotation, while still carrying important semantic and pragmatic information. We show that our action-based annotation scheme achieves good inter-annotator agreement. We also show that we can leverage threaded messages from other domains, which exhibit comparable intents in their conversation, with domain adaptive RAINBOW (Recurrently AttentIve Neural Bag-Of-Words). On a collection of datasets consisting of IRC, Reddit, and email, our reparametrized RNNs outperform common multitask/multidomain approaches on several speech act related tasks. We also experiment with a minimally supervised scenario of email recipient action classification, and find the reparametrized RNNs learn a useful representation.