Huansheng Ning

Jinqiang Wang, Huansheng Ning, Jianguo Ding et al.

Proactively predicting a users next utterance in human-machine dialogue can streamline interaction and improve user experience. Existing commercial API-based solutions are subject to privacy concerns while deploying general-purpose LLMs locally remains computationally expensive. As such, training a compact, task-specific LLM provides a practical alternative. Although user simulator methods can predict a user's next utterance, they mainly imitate their speaking style rather than advancing the dialogue. Preference data synthesis has been investigated to generate data for proactive next utterance prediction and help align LLMs with user preferences. Yet existing methods lack the ability to explicitly model the intent reasoning that leads to the user's next utterance and to define and synthesize preference and non-preference reasoning processes for predicting the user's next utterance.To address these challenges, we propose ProUtt, an LLM-driven preference data synthesis method for proactive next utterance prediction. ProUtt converts dialogue history into an intent tree and explicitly models intent reasoning trajectories by predicting the next plausible path from both exploitation and exploration perspectives. It then constructs preference and non-preference reasoning processes by perturbing or revising intent tree paths at different future turns. Extensive evaluations using LLM-as-a-judge and human judgments demonstrate that ProUtt consistently outperforms existing data synthesis methods, user simulators, and commercial LLM APIs across four benchmark datasets. We release both the code and the synthesized datasets to facilitate future research.

Qikai Wei, Mingzhi Yang, Jinqiang Wang et al.

Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and travel planning. To address this challenge, we constructed a supervised fine-tuning dataset for the Chinese culture and tourism domain, named Cultour. This dataset consists of three parts: tourism knowledge base data, travelogues data, and tourism QA data. Additionally, we propose CTourLLM, a Qwen-based model supervised fine-tuned with Cultour, to improve the quality of information about attractions and travel planning. To evaluate the performance of CTourLLM, we proposed a human evaluation criterion named RRA (Relevance, Readability, Availability), and employed both automatic and human evaluation. The experimental results demonstrate that CTourLLM outperforms ChatGPT, achieving an improvement of 1.21 in BLEU-1 and 1.54 in Rouge-L, thereby validating the effectiveness of the response outcomes. Our proposed Cultour is accessible at https://github.com/mrweiqk/Cultour.

Qikai Wei, Mingzhi Yang, Chunlong Han et al.

Retrieval-Augmented Generation (RAG) mitigates the issue of hallucination in Large Language Models (LLMs) by integrating information retrieval techniques. However, in the tourism domain, since the query is usually brief and the content in the database is diverse, existing RAG may contain a significant amount of irrelevant or contradictory information contents after retrieval. To address this challenge, we propose the QCG-Rerank model. This model first performs an initial retrieval to obtain candidate chunks and then enhances semantics by extracting critical information to expand the original query. Next, we utilize the expanded query and candidate chunks to calculate similarity scores as the initial transition probability and construct the chunks graph. Subsequently, We iteratively compute the transition probabilities based on an initial estimate until convergence. The chunks with the highest score are selected and input into the LLMs to generate responses. We evaluate the model on Cultour, IIRC, StrategyQA, HotpotQA, SQuAD, and MuSiQue datasets. The experimental results demonstrate the effectiveness and superiority of the QCG-Rerank method.

Qikai Wei, Huansheng Ning, Chunlong Han et al.

Retrieval Augmented Generation (RAG) has gradually emerged as a promising paradigm for enhancing the accuracy and factual consistency of content generated by large language models (LLMs). However, existing RAG studies primarily focus on retrieving isolated segments using similarity-based matching methods, while overlooking the intrinsic connections between them. This limitation hampers performance in RAG tasks. To address this, we propose QMKGF, a Query-Aware Multi-Path Knowledge Graph Fusion Approach for Enhancing Retrieval Augmented Generation. First, we design prompt templates and employ general-purpose LLMs to extract entities and relations, thereby generating a knowledge graph (KG) efficiently. Based on the constructed KG, we introduce a multi-path subgraph construction strategy that incorporates one-hop relations, multi-hop relations, and importance-based relations, aiming to improve the semantic relevance between the retrieved documents and the user query. Subsequently, we designed a query-aware attention reward model that scores subgraph triples based on their semantic relevance to the query. Then, we select the highest score subgraph and enrich subgraph with additional triples from other subgraphs that are highly semantically relevant to the query. Finally, the entities, relations, and triples within the updated subgraph are utilised to expand the original query, thereby enhancing its semantic representation and improving the quality of LLMs' generation. We evaluate QMKGF on the SQuAD, IIRC, Culture, HotpotQA, and MuSiQue datasets. On the HotpotQA dataset, our method achieves a ROUGE-1 score of 64.98\%, surpassing the BGE-Rerank approach by 9.72 percentage points (from 55.26\% to 64.98\%). Experimental results demonstrate the effectiveness and superiority of the QMKGF approach.

Jinqiang Wang, Huansheng Ning, Tao Zhu et al.

In the tourism domain, Large Language Models (LLMs) often struggle to mine implicit user intentions from tourists' ambiguous inquiries and lack the capacity to proactively guide users toward clarifying their needs. A critical bottleneck is the scarcity of high-quality training datasets that facilitate proactive questioning and implicit intention mining. While recent advances leverage LLM-driven data synthesis to generate such datasets and transfer specialized knowledge to downstream models, existing approaches suffer from several shortcomings: (1) lack of adaptation to the tourism domain, (2) skewed distributions of detail levels in initial inquiries, (3) contextual redundancy in the implicit intention mining module, and (4) lack of explicit thinking about tourists' emotions and intention values. Therefore, we propose SynPT (A Data Synthesis Method Driven by LLMs for Proactive Mining of Implicit User Intentions in the Tourism), which constructs an LLM-driven user agent and assistant agent to simulate dialogues based on seed data collected from Chinese tourism websites. This approach addresses the aforementioned limitations and generates SynPT-Dialog, a training dataset containing explicit reasoning. The dataset is utilized to fine-tune a general LLM, enabling it to proactively mine implicit user intentions. Experimental evaluations, conducted from both human and LLM perspectives, demonstrate the superiority of SynPT compared to existing methods. Furthermore, we analyze key hyperparameters and present case studies to illustrate the practical applicability of our method, including discussions on its adaptability to English-language scenarios. All code and data are publicly available.