Deval Pandya

Stephen Obadinma, Faiza Khan Khattak, Shirley Wang et al. · utoronto

Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology. We combine expertise from academia and industry to bridge the gap and build task/domain-specific Neural Agent Assistants (NAA) with three high-level components for: (1) Intent Identification, (2) Context Retrieval, and (3) Response Generation. In this paper, we outline the pipeline of the NAA's core system and also present three case studies in which three industry partners successfully adapt the framework to find solutions to their unique challenges. Our findings suggest that a collaborative process is instrumental in spurring the development of emerging NLP models for Conversational AI tasks in industry. The full reference implementation code and results are available at \url{https://github.com/VectorInstitute/NAA}

Masoumeh Shafieinejad, Xi He, Mahshid Alinoori et al.

Synthetic data is often perceived as a silver-bullet solution to data anonymization and privacy-preserving data publishing. Drawn from generative models like diffusion models, synthetic data is expected to preserve the statistical properties of the original dataset while remaining resilient to privacy attacks. Recent developments of diffusion models have been effective on a wide range of data types, but their privacy resilience, particularly for tabular formats, remains largely unexplored. MIDST challenge sought a quantitative evaluation of the privacy gain of synthetic tabular data generated by diffusion models, with a specific focus on its resistance to membership inference attacks (MIAs). Given the heterogeneity and complexity of tabular data, multiple target models were explored for MIAs, including diffusion models for single tables of mixed data types and multi-relational tables with interconnected constraints. MIDST inspired the development of novel black-box and white-box MIAs tailored to these target diffusion models as a key outcome, enabling a comprehensive evaluation of their privacy efficacy. The MIDST GitHub repository is available at https://github.com/VectorInstitute/MIDST

Jacob-Junqi Tian, David Emerson, Sevil Zanjani Miyandoab et al.

Prompting large language models has gained immense popularity in recent years due to the advantage of producing good results even without the need for labelled data. However, this requires prompt tuning to get optimal prompts that lead to better model performances. In this paper, we explore the use of soft-prompt tuning on sentiment classification task to quantify the biases of large language models (LLMs) such as Open Pre-trained Transformers (OPT) and Galactica language model. Since these models are trained on real-world data that could be prone to bias toward certain groups of populations, it is important to identify these underlying issues. Using soft-prompts to evaluate bias gives us the extra advantage of avoiding the human-bias injection that can be caused by manually designed prompts. We check the model biases on different sensitive attributes using the group fairness (bias) and find interesting bias patterns. Since LLMs have been used in the industry in various applications, it is crucial to identify the biases before deploying these models in practice. We open-source our pipeline and encourage industry researchers to adapt our work to their use cases.

Shaina Raza, Chen Ding, Deval Pandya

Discriminatory language and biases are often present in hate speech during conversations, which usually lead to negative impacts on targeted groups such as those based on race, gender, and religion. To tackle this issue, we propose an approach that involves a two-step process: first, detecting hate speech using a classifier, and then utilizing a debiasing component that generates less biased or unbiased alternatives through prompts. We evaluated our approach on a benchmark dataset and observed reduction in negativity due to hate speech comments. The proposed method contributes to the ongoing efforts to reduce biases in online discourse and promote a more inclusive and fair environment for communication.

Farnaz Kohankhaki, Shaina Raza, Oluwanifemi Bamgbose et al.

In this study, we introduce the application of causal disparity analysis to unveil intricate relationships and causal pathways between sensitive attributes and the targeted outcomes within real-world observational data. Our methodology involves employing causal decomposition analysis to quantify and examine the causal interplay between sensitive attributes and outcomes. We also emphasize the significance of integrating heterogeneity assessment in causal disparity analysis to gain deeper insights into the impact of sensitive attributes within specific sub-groups on outcomes. Our two-step investigation focuses on datasets where race serves as the sensitive attribute. The results on two datasets indicate the benefit of leveraging causal analysis and heterogeneity assessment not only for quantifying biases in the data but also for disentangling their influences on outcomes. We demonstrate that the sub-groups identified by our approach to be affected the most by disparities are the ones with the largest ML classification errors. We also show that grouping the data only based on a sensitive attribute is not enough, and through these analyses, we can find sub-groups that are directly affected by disparities. We hope that our findings will encourage the adoption of such methodologies in future ethical AI practices and bias audits, fostering a more equitable and fair technological landscape.

Faiza Khan Khattak, Vallijah Subasri, Amrit Krishnan et al.

Machine Learning Health Operations (MLHOps) is the combination of processes for reliable, efficient, usable, and ethical deployment and maintenance of machine learning models in healthcare settings. This paper provides both a survey of work in this area and guidelines for developers and clinicians to deploy and maintain their own models in clinical practice. We cover the foundational concepts of general machine learning operations, describe the initial setup of MLHOps pipelines (including data sources, preparation, engineering, and tools). We then describe long-term monitoring and updating (including data distribution shifts and model updating) and ethical considerations (including bias, fairness, interpretability, and privacy). This work therefore provides guidance across the full pipeline of MLHOps from conception to initial and ongoing deployment.