N. Sudhakar Yadav

Hongwei Shang, Nguyen Vo, Nitin Yadav et al.

Ensuring the products displayed in e-commerce search results are relevant to users queries is crucial for improving the user experience. With their advanced semantic understanding, deep learning models have been widely used for relevance matching in search tasks. While large language models (LLMs) offer superior ranking capabilities, it is challenging to deploy LLMs in real-time systems due to the high-latency requirements. To leverage the ranking power of LLMs while meeting the low-latency demands of production systems, we propose a novel framework that distills a high performing LLM into a more efficient, low-latency student model. To help the student model learn more effectively from the teacher model, we first train the teacher LLM as a classification model with soft targets. Then, we train the student model to capture the relevance margin between pairs of products for a given query using mean squared error loss. Instead of using the same training data as the teacher model, we significantly expand the student model dataset by generating unlabeled data and labeling it with the teacher model predictions. Experimental results show that the student model performance continues to improve as the size of the augmented training data increases. In fact, with enough augmented data, the student model can outperform the teacher model. The student model has been successfully deployed in production at Walmart.com with significantly positive metrics.

Nitin Yadav, Changsung Kang, Hongwei Shang et al.

E-commerce search engines often rely solely on product titles as input for ranking models with latency constraints. However, this approach can result in suboptimal relevance predictions, as product titles often lack sufficient detail to capture query intent. While product descriptions provide richer information, their verbosity and length make them unsuitable for real-time ranking, particularly for computationally expensive architectures like cross-encoder ranking models. To address this challenge, we propose ReLSum, a novel reinforcement learning framework designed to generate concise, query-relevant summaries of product descriptions optimized for search relevance. ReLSum leverages relevance scores as rewards to align the objectives of summarization and ranking, effectively overcoming limitations of prior methods, such as misaligned learning targets. The framework employs a trainable large language model (LLM) to produce summaries, which are then used as input for a cross-encoder ranking model. Experimental results demonstrate significant improvements in offline metrics, including recall and NDCG, as well as online user engagement metrics. ReLSum provides a scalable and efficient solution for enhancing search relevance in large-scale e-commerce systems.