Ella Rabinovich

Ella Rabinovich, Matan Vetzler, David Boaz et al. · ibm-research

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly dependent on the accuracy of their intent identification -- the process of deducing the goal or meaning of the user's request and mapping it to one of the known intents for further processing. Gaining insights into unrecognized utterances -- user requests the systems fail to attribute to a known intent -- is therefore a key process in continuous improvement of goal-oriented dialog systems. We present an end-to-end pipeline for processing unrecognized user utterances, deployed in a real-world, commercial task-oriented dialog system, including a specifically-tailored clustering algorithm, a novel approach to cluster representative extraction, and cluster naming. We evaluated the proposed components, demonstrating their benefits in the analysis of unrecognized user requests.

Ella Rabinovich, Samuel Ackerman, Orna Raz et al.

Semantic consistency of a language model is broadly defined as the model's ability to produce semantically-equivalent outputs, given semantically-equivalent inputs. We address the task of assessing question-answering (QA) semantic consistency of contemporary large language models (LLMs) by manually creating a benchmark dataset with high-quality paraphrases for factual questions, and release the dataset to the community. We further combine the semantic consistency metric with additional measurements suggested in prior work as correlating with LLM QA accuracy, for building and evaluating a framework for factual QA reference-less performance prediction -- predicting the likelihood of a language model to accurately answer a question. Evaluating the framework on five contemporary LLMs, we demonstrate encouraging, significantly outperforming baselines, results.

Samuel Ackerman, Ella Rabinovich, Eitan Farchi et al.

We evaluate the robustness of several large language models on multiple datasets. Robustness here refers to the relative insensitivity of the model's answers to meaning-preserving variants of their input. Benchmark datasets are constructed by introducing naturally-occurring, non-malicious perturbations, or by generating semantically equivalent paraphrases of input questions or statements. We further propose a novel metric for assessing a model robustness, and demonstrate its benefits in the non-adversarial scenario by empirical evaluation of several models on the created datasets.

Gili Goldin, Ella Rabinovich, Shuly Wintner

Recent years have seen an increase in polarized discourse worldwide, on various platforms. We propose a novel method for quantifying polarization, based on the emotional style of the discourse rather than on differences in ideological stands. Using measures of Valence, Arousal and Dominance, we detect signals of emotional discourse and use them to operationalize the concept of affective polarization. Applying this method to a recently released corpus of proceedings of the Knesset, the Israeli parliament (in Hebrew), we find that the emotional style of members of government differs from that of opposition members; and that the level of affective polarization, as reflected by this style, is significantly increasing with time.

Ella Rabinovich, Boaz Carmeli

Prominent questions about the role of sensory vs. linguistic input in the way we acquire and use language have been extensively studied in the psycholinguistic literature. However, the relative effect of various factors in a person's overall experience on their linguistic system remains unclear. We study this question by making a step forward towards a better understanding of the conceptual perception of colors by color-blind individuals, as reflected in their spontaneous linguistic productions. Using a novel and carefully curated dataset, we show that red-green color-blind speakers use the "red" and "green" color terms in less predictable contexts, and in linguistic environments evoking mental image to a lower extent, when compared to their normal-sighted counterparts. These findings shed some new and interesting light on the role of sensory experience on our linguistic system.

Maxim Rubchinsky, Ella Rabinovich, Adi Shraibman et al.

We present a novel approach to automating the identification of risk factors for diseases from medical literature, leveraging pre-trained models in the bio-medical domain, while tuning them for the specific task. Faced with the challenges of the diverse and unstructured nature of medical articles, our study introduces a multi-step system to first identify relevant articles, then classify them based on the presence of risk factor discussions and, finally, extract specific risk factor information for a disease through a question-answering model. Our contributions include the development of a comprehensive pipeline for the automated extraction of risk factors and the compilation of several datasets, which can serve as valuable resources for further research in this area. These datasets encompass a wide range of diseases, as well as their associated risk factors, meticulously identified and validated through a fine-grained evaluation scheme. We conducted both automatic and thorough manual evaluation, demonstrating encouraging results. We also highlight the importance of improving models and expanding dataset comprehensiveness to keep pace with the rapidly evolving field of medical research.

Ella Rabinovich, Ateret Anaby-Tavor

Large Language Models (LLMs) are increasingly acting as autonomous agents, with function calling (FC) capabilities enabling them to invoke specific tools for tasks. While prior research has primarily focused on improving FC accuracy, little attention has been given to the robustness of these agents to perturbations in their input. We introduce a benchmark assessing FC robustness in two key areas: resilience to naturalistic query variations, and stability in function calling when the toolkit expands with semantically related tools. Evaluating best-performing FC models on a carefully expanded subset of the Berkeley function calling leaderboard (BFCL), we identify critical weaknesses in existing evaluation methodologies, and highlight areas for improvement in real-world agentic deployments.

Ella Rabinovich, David Boaz, Naama Zwerdling et al.

Agentic systems for business process automation often require compliance with policies governing conditional updates to the system state. Evaluation of policy adherence in LLM-based agentic workflows is typically performed by comparing the final system state against a predefined ground truth. While this approach detects explicit policy violations, it may overlook a more subtle class of issues in which agents bypass required policy checks, yet reach a correct outcome due to favorable circumstances. We refer to such cases as $\textit{near-misses}$ or $\textit{latent failures}$. In this work, we introduce a novel metric for detecting latent policy failures in agent conversations traces. Building on the ToolGuard framework, which converts natural-language policies into executable guard code, our method analyzes agent trajectories to determine whether agent's tool-calling decisions where sufficiently informed. We evaluate our approach on the $τ^2$-verified Airlines benchmark across several contemporary open and proprietary LLMs acting as agents. Our results show that latent failures occur in 8-17% of trajectories involving mutating tool calls, even when the final outcome matches the expected ground-truth state. These findings reveal a blind spot in current evaluation methodologies and highlight the need for metrics that assess not only final outcomes but also the decision process leading to them.

Dana Sotto Porat, Ella Rabinovich

Generative large language models (LLMs) have become central to everyday life, producing human-like text across diverse domains. A growing body of research investigates whether these models also exhibit personality- and demographic-like characteristics in their language. In this work, we introduce a novel, data-driven methodology for assessing LLM personality without relying on self-report questionnaires, applying instead automatic personality and gender classifiers to model replies on open-ended questions collected from Reddit. Comparing six widely used models to human-authored responses, we find that LLMs systematically express higher Agreeableness and lower Neuroticism, reflecting cooperative and stable conversational tendencies. Gendered language patterns in model text broadly resemble those of human writers, though with reduced variation, echoing prior findings on automated agents. We contribute a new dataset of human and model responses, along with large-scale comparative analyses, shedding new light on the topic of personality and demographic patterns of generative AI.

Gili Goldin, Shira Wigderson, Ella Rabinovich et al.

Factuality assesses the extent to which a language utterance relates to real-world information; it determines whether utterances correspond to facts, possibilities, or imaginary situations, and as such, it is instrumental for fact checking. Factuality is a complex notion that relies on multiple linguistic signals, and has been studied in various disciplines. We present a complex, multi-faceted annotation scheme of factuality that combines concepts from a variety of previous works. We developed the scheme for Hebrew, but we trust that it can be adapted to other languages. We also present a set of almost 5,000 sentences in the domain of parliamentary discourse that we manually annotated according to this scheme. We report on inter-annotator agreement, and experiment with various approaches to automatically predict (some features of) the scheme, in order to extend the annotation to a large corpus.

Eliran Shem-Tov, Ella Rabinovich

Music serves as a powerful reflection of individual identity, often aligning with deeper psychological traits. Prior research has established correlations between musical preferences and personality, while separate studies have demonstrated that personality is detectable through linguistic analysis. Our study bridges these two research domains by investigating whether individuals' musical preferences leave traces in their spontaneous language through the lens of the Big Five personality traits (Openness, Conscientiousness, Extroversion, Agreeableness, and Neuroticism). Using a carefully curated dataset of over 500,000 text samples from nearly 5,000 authors with reliably identified musical preferences, we build advanced models to assess personality characteristics. Our results reveal significant personality differences across fans of five musical genres. We release resources for future research at the intersection of computational linguistics, music psychology and personality analysis.

Naama Zwerdling, David Boaz, Ella Rabinovich et al.

Large Language Model (LLM) agents hold promise for a flexible and scalable alternative to traditional business process automation, but struggle to reliably follow complex company policies. In this study we introduce a deterministic, transparent, and modular framework for enforcing business policy adherence in agentic workflows. Our method operates in two phases: (1) an offline buildtime stage that compiles policy documents into verifiable guard code associated with tool use, and (2) a runtime integration where these guards ensure compliance before each agent action. We demonstrate our approach on the challenging $τ$-bench Airlines domain, showing encouraging preliminary results in policy enforcement, and further outline key challenges for real-world deployments.

Ella Rabinovich, Matan Vetzler, Samuel Ackerman et al.

Data drift is the change in model input data that is one of the key factors leading to machine learning models performance degradation over time. Monitoring drift helps detecting these issues and preventing their harmful consequences. Meaningful drift interpretation is a fundamental step towards effective re-training of the model. In this study we propose an end-to-end framework for reliable model-agnostic change-point detection and interpretation in large task-oriented dialog systems, proven effective in multiple customer deployments. We evaluate our approach and demonstrate its benefits with a novel variant of intent classification training dataset, simulating customer requests to a dialog system. We make the data publicly available.

Ofer Lavi, Ella Rabinovich, Segev Shlomov et al.

Dialog is a core building block of human natural language interactions. It contains multi-party utterances used to convey information from one party to another in a dynamic and evolving manner. The ability to compare dialogs is beneficial in many real world use cases, such as conversation analytics for contact center calls and virtual agent design. We propose a novel adaptation of the edit distance metric to the scenario of dialog similarity. Our approach takes into account various conversation aspects such as utterance semantics, conversation flow, and the participants. We evaluate this new approach and compare it to existing document similarity measures on two publicly available datasets. The results demonstrate that our method outperforms the other approaches in capturing dialog flow, and is better aligned with the human perception of conversation similarity.

David Francis, Ella Rabinovich, Farhan Samir et al.

We adopt an evolutionary view on language change in which cognitive factors (in addition to social ones) affect the fitness of words and their success in the linguistic ecosystem. Specifically, we propose a variety of psycholinguistic factors -- semantic, distributional, and phonological -- that we hypothesize are predictive of lexical decline, in which words greatly decrease in frequency over time. Using historical data across three languages (English, French, and German), we find that most of our proposed factors show a significant difference in the expected direction between each curated set of declining words and their matched stable words. Moreover, logistic regression analyses show that semantic and distributional factors are significant in predicting declining words. Further diachronic analysis reveals that declining words tend to decrease in the diversity of their lexical contexts over time, gradually narrowing their 'ecological niches'.

Ella Rabinovich, Hila Gonen, Suzanne Stevenson

A large body of research on gender-linked language has established foundations regarding cross-gender differences in lexical, emotional, and topical preferences, along with their sociological underpinnings. We compile a novel, large and diverse corpus of spontaneous linguistic productions annotated with speakers' gender, and perform a first large-scale empirical study of distinctions in the usage of \textit{figurative language} between male and female authors. Our analyses suggest that (1) idiomatic choices reflect gender-specific lexical and semantic preferences in general language, (2) men's and women's idiomatic usages express higher emotion than their literal language, with detectable, albeit more subtle, differences between male and female authors along the dimension of dominance compared to similar distinctions in their literal utterances, and (3) contextual analysis of idiomatic expressions reveals considerable differences, reflecting subtle divergences in usage environments, shaped by cross-gender communication styles and semantic biases.

Jai Aggarwal, Ella Rabinovich, Suzanne Stevenson

Decades of research on differences in the language of men and women have established postulates about preferences in lexical, topical, and emotional expression between the two genders, along with their sociological underpinnings. Using a novel dataset of male and female linguistic productions collected from the Reddit discussion platform, we further confirm existing assumptions about gender-linked affective distinctions, and demonstrate that these distinctions are amplified in social media postings involving emotionally-charged discourse related to COVID-19. Our analysis also confirms considerable differences in topical preferences between male and female authors in spontaneous pandemic-related discussions.

Ella Rabinovich, Yang Xu, Suzanne Stevenson

Lexical semantic typology has identified important cross-linguistic generalizations about the variation and commonalities in polysemy patterns---how languages package up meanings into words. Recent computational research has enabled investigation of lexical semantics at a much larger scale, but little work has explored lexical typology across semantic domains, nor the factors that influence cross-linguistic similarities. We present a novel computational framework that quantifies semantic affinity, the cross-linguistic similarity of lexical semantics for a concept. Our approach defines a common multilingual semantic space that enables a direct comparison of the lexical expression of concepts across languages. We validate our framework against empirical findings on lexical semantic typology at both the concept and domain levels. Our results reveal an intricate interaction between semantic domains and extra-linguistic factors, beyond language phylogeny, that co-shape the typology of polysemy across languages.

Maria Ryskina, Ella Rabinovich, Taylor Berg-Kirkpatrick et al.

We perform statistical analysis of the phenomenon of neology, the process by which new words emerge in a language, using large diachronic corpora of English. We investigate the importance of two factors, semantic sparsity and frequency growth rates of semantic neighbors, formalized in the distributional semantics paradigm. We show that both factors are predictive of word emergence although we find more support for the latter hypothesis. Besides presenting a new linguistic application of distributional semantics, this study tackles the linguistic question of the role of language-internal factors (in our case, sparsity) in language change motivated by language-external factors (reflected in frequency growth).

Ella Rabinovich, Julia Watson, Barend Beekhuizen et al.

Computational research on error detection in second language speakers has mainly addressed clear grammatical anomalies typical to learners at the beginner-to-intermediate level. We focus instead on acquisition of subtle semantic nuances of English indefinite pronouns by non-native speakers at varying levels of proficiency. We first lay out theoretical, linguistically motivated hypotheses, and supporting empirical evidence on the nature of the challenges posed by indefinite pronouns to English learners. We then suggest and evaluate an automatic approach for detection of atypical usage patterns, demonstrating that deep learning architectures are promising for this task involving nuanced semantic anomalies.

Ella Rabinovich, Masih Sultani, Suzanne Stevenson

In contrast to many decades of research on oral code-switching, the study of written multilingual productions has only recently enjoyed a surge of interest. Many open questions remain regarding the sociolinguistic underpinnings of written code-switching, and progress has been limited by a lack of suitable resources. We introduce a novel, large, and diverse dataset of written code-switched productions, curated from topical threads of multiple bilingual communities on the Reddit discussion platform, and explore questions that were mainly addressed in the context of spoken language thus far. We investigate whether findings in oral code-switching concerning content and style, as well as speaker proficiency, are carried over into written code-switching in discussion forums. The released dataset can further facilitate a range of research and practical activities.

Benjamin Sznajder, Ariel Gera, Yonatan Bilu et al.

With the growing interest in social applications of Natural Language Processing and Computational Argumentation, a natural question is how controversial a given concept is. Prior works relied on Wikipedia's metadata and on content analysis of the articles pertaining to a concept in question. Here we show that the immediate textual context of a concept is strongly indicative of this property, and, using simple and language-independent machine-learning tools, we leverage this observation to achieve state-of-the-art results in controversiality prediction. In addition, we analyze and make available a new dataset of concepts labeled for controversiality. It is significantly larger than existing datasets, and grades concepts on a 0-10 scale, rather than treating controversiality as a binary label.

Ella Rabinovich, Benjamin Sznajder, Artem Spector et al.

We introduce a weakly supervised approach for inferring the property of abstractness of words and expressions in the complete absence of labeled data. Exploiting only minimal linguistic clues and the contextual usage of a concept as manifested in textual data, we train sufficiently powerful classifiers, obtaining high correlation with human labels. The results imply the applicability of this approach to additional properties of concepts, additional languages, and resource-scarce scenarios.

Ella Rabinovich, Yulia Tsvetkov, Shuly Wintner

We present a computational analysis of cognate effects on the spontaneous linguistic productions of advanced non-native speakers. Introducing a large corpus of highly competent non-native English speakers, and using a set of carefully selected lexical items, we show that the lexical choices of non-natives are affected by cognates in their native language. This effect is so powerful that we are able to reconstruct the phylogenetic language tree of the Indo-European language family solely from the frequencies of specific lexical items in the English of authors with various native languages. We quantitatively analyze non-native lexical choice, highlighting cognate facilitation as one of the important phenomena shaping the language of non-native speakers.

Elad Tolochinsky, Ohad Mosafi, Ella Rabinovich et al.

This work distinguishes between translated and original text in the UN protocol corpus. By modeling the problem as classification problem, we can achieve up to 95% classification accuracy. We begin by deriving a parallel corpus for different language-pairs annotated for translation direction, and then classify the data by using various feature extraction methods. We compare the different methods as well as the ability to distinguish between translated and original texts in the different languages. The annotated corpus is publicly available.

Ella Rabinovich, Noam Ordan, Shuly Wintner

Translation has played an important role in trade, law, commerce, politics, and literature for thousands of years. Translators have always tried to be invisible; ideal translations should look as if they were written originally in the target language. We show that traces of the source language remain in the translation product to the extent that it is possible to uncover the history of the source language by looking only at the translation. Specifically, we automatically reconstruct phylogenetic language trees from monolingual texts (translated from several source languages). The signal of the source language is so powerful that it is retained even after two phases of translation. This strongly indicates that source language interference is the most dominant characteristic of translated texts, overshadowing the more subtle signals of universal properties of translation.

Ella Rabinovich, Shachar Mirkin, Raj Nath Patel et al.

The language that we produce reflects our personality, and various personal and demographic characteristics can be detected in natural language texts. We focus on one particular personal trait of the author, gender, and study how it is manifested in original texts and in translations. We show that author's gender has a powerful, clear signal in originals texts, but this signal is obfuscated in human and machine translation. We then propose simple domain-adaptation techniques that help retain the original gender traits in the translation, without harming the quality of the translation, thereby creating more personalized machine translation systems.

Ella Rabinovich, Shuly Wintner

Translated texts are distinctively different from original ones, to the extent that supervised text classification methods can distinguish between them with high accuracy. These differences were proven useful for statistical machine translation. However, it has been suggested that the accuracy of translation detection deteriorates when the classifier is evaluated outside the domain it was trained on. We show that this is indeed the case, in a variety of evaluation scenarios. We then show that unsupervised classification is highly accurate on this task. We suggest a method for determining the correct labels of the clustering outcomes, and then use the labels for voting, improving the accuracy even further. Moreover, we suggest a simple method for clustering in the challenging case of mixed-domain datasets, in spite of the dominance of domain-related features over translation-related ones. The result is an effective, fully-unsupervised method for distinguishing between original and translated texts that can be applied to new domains with reasonable accuracy.

Ella Rabinovich, Sergiu Nisioi, Noam Ordan et al.

We present a computational analysis of three language varieties: native, advanced non-native, and translation. Our goal is to investigate the similarities and differences between non-native language productions and translations, contrasting both with native language. Using a collection of computational methods we establish three main results: (1) the three types of texts are easily distinguishable; (2) non-native language and translations are closer to each other than each of them is to native language; and (3) some of these characteristics depend on the source or native language, while others do not, reflecting, perhaps, unified principles that similarly affect translations and non-native language.

Ella Rabinovich, Shuly Wintner, Ofek Luis Lewinsohn

We describe a set of bilingual English--French and English--German parallel corpora in which the direction of translation is accurately and reliably annotated. The corpora are diverse, consisting of parliamentary proceedings, literary works, transcriptions of TED talks and political commentary. They will be instrumental for research of translationese and its applications to (human and machine) translation; specifically, they can be used for the task of translationese identification, a research direction that enjoys a growing interest in recent years. To validate the quality and reliability of the corpora, we replicated previous results of supervised and unsupervised identification of translationese, and further extended the experiments to additional datasets and languages.