Young-Min Cho

Miranda Muqing Miao, Young-Min Cho, Lyle Ungar

Large language models (LLMs) exhibit persistent miscalibration, especially after instruction tuning and preference alignment. Modified training objectives can improve calibration, but retraining is expensive. Inference-time steering offers a lightweight alternative, yet most existing methods optimize proxies for correctness rather than correctness itself. We introduce CORAL (Correctness-Optimized Residual Activation Lens), a regularized inference-time steering method that captures distributed correctness signals from model internal activations using weight-decay MLP probes. We evaluate CORAL across three 7B-parameter models and find that it consistently improves accuracy by 10\% and expected calibration error (ECE) by 50\% on average. We additionally demonstrate that these gains transfer without retraining to the complete published test sets of four held-out benchmarks (ARC-Challenge, HellaSwag, Math-MC, OpenBookQA), averaging 14\% accuracy improvements and 49\% ECE improvements. Our results support the hypothesis that distributed information in model internals can be extracted using regularized probes when individual neurons are insufficient. CORAL thus provides a compute-efficient, transferable, and calibration-aware approach to improve MCQA performance during inference.

Young-Min Cho, Yuan Yuan, Sharath Chandra Guntuku et al.

Style features such as friendly, helpful, or concise are widely used in prompts to steer the behavior of Large Language Model (LLM) conversational agents, yet their unintended side effects remain poorly understood. In this work, we present the first systematic study of cross-feature stylistic side effects. We conduct a comprehensive survey of 127 conversational agent papers from ACL Anthology and identify 12 frequently used style features. Using controlled, synthetic dialogues across task-oriented and open domain settings, we quantify how prompting for one style feature causally affects others via a pairwise LLM as a Judge evaluation framework. Our results reveal consistent and structured side effects, such as prompting for conciseness significantly reduces perceived expertise. They demonstrate that style features are deeply entangled rather than orthogonal. To support future research, we introduce CASSE (Conversational Agent Stylistic Side Effects), a dataset capturing these complex interactions. We further evaluate prompt based and activation steering based mitigation strategies and find that while they can partially restore suppressed traits, they often degrade the primary intended style. These findings challenge the assumption of faithful style control in LLMs and highlight the need for multi-objective and more principled approaches to safe, targeted stylistic steering in conversational agents.

Bowen Jiang, Zhuoqun Hao, Young-Min Cho et al.

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between a user and an LLM can provide extensive information about an individual's traits and preferences. However, open questions remain on how well LLMs today can effectively leverage such history to (1) internalize the user's inherent traits and preferences, (2) track how the user profiling and preferences evolve over time, and (3) generate personalized responses accordingly in new scenarios. In this work, we introduce the PERSONAMEM benchmark. PERSONAMEM features curated user profiles with over 180 simulated user-LLM interaction histories, each containing up to 60 sessions of multi-turn conversations across 15 real-world tasks that require personalization. Given an in-situ user query, i.e. query issued by the user from the first-person perspective, we evaluate LLM chatbots' ability to identify the most suitable response according to the current state of the user's profile. We observe that current LLMs still struggle to recognize the dynamic evolution in users' profiles over time through direct prompting approaches. As a consequence, LLMs often fail to deliver responses that align with users' current situations and preferences, with frontier models such as GPT-4.1, o4-mini, GPT-4.5, o1, or Gemini-2.0 achieving only around 50% overall accuracy, suggesting room for improvement. We hope that PERSONAMEM, along with the user profile and conversation simulation pipeline, can facilitate future research in the development of truly user-aware chatbots. Code and data are available at github.com/bowen-upenn/PersonaMem.

Ilias Triantafyllopoulos, Young-Min Cho, Ren Tao et al.

Activation-based steering provides control of LLM behavior at inference time, but the dominant paradigm reduces each concept to a single direction whose geometry is left largely unexamined. Rather than selecting a single steering direction, we use conceptors: soft projection matrices estimated from activations pooled across both poles of a bipolar concept, which preserve the concept's full multidimensional subspace. A geometric analysis shows the bipolar subspace strictly subsumes the single-vector baseline. We further show that the conceptor quota provides a parameter-free layer-selection diagnostic, predicting concept separability with Pearson correlations up to r=0.96 across three instruction-tuned models and three semantic dimensions. Beyond selection, conceptors admit a closed-form Boolean algebra (AND, OR, NOT): we evaluate conceptor compositionality on thematically related sub-concepts. Across a systematic five-axis design-space evaluation, conceptors match or outperform additive baselines at layers where concept subspaces are multi-dimensional while producing substantially fewer degenerate outputs. Conceptor steering is a geometrically principled, compositional, and practically safer alternative to single-direction steering from a limited number of contrastive pairs.

Young-Min Cho, Sharath Chandra Guntuku, Lyle Ungar

Recent advancements in Large Language Models (LLMs) have enabled the emergence of multi-agent systems where LLMs interact, collaborate, and make decisions in shared environments. While individual model behavior has been extensively studied, the dynamics of peer influence in such systems remain underexplored. In this paper, we investigate herd behavior, the tendency of agents to align their outputs with those of their peers, within LLM-based multi-agent interactions. We present a series of controlled experiments that reveal how herd behaviors are shaped by multiple factors. First, we show that the gap between self-confidence and perceived confidence in peers significantly impacts an agent's likelihood to conform. Second, we find that the format in which peer information is presented plays a critical role in modulating the strength of herd behavior. Finally, we demonstrate that the degree of herd behavior can be systematically controlled, and that appropriately calibrated herd tendencies can enhance collaborative outcomes. These findings offer new insights into the social dynamics of LLM-based systems and open pathways for designing more effective and adaptive multi-agent collaboration frameworks.

Young-Min Cho, Dandan Pang, Stuti Thapa et al.

While affective expressions on social media have been extensively studied, most research has focused on the Western context. This paper explores cultural differences in affective expressions by comparing valence and arousal on Twitter/X (geolocated to the US) and Sina Weibo (in Mainland China). Using the NRC-VAD lexicon to measure valence and arousal, we identify distinct patterns of emotional expression across both platforms. Our analysis reveals a functional representation between valence and arousal, showing a negative offset in contrast to traditional lab-based findings which suggest a positive offset. Furthermore, we uncover significant cross-cultural differences in arousal, with US users displaying higher emotional intensity than Chinese users, regardless of the valence of the content. Finally, we conduct a comprehensive language analysis correlating n-grams and LDA topics with affective dimensions to deepen our understanding of how language and culture shape emotional expression. These findings contribute to a more nuanced understanding of affective communication across cultural and linguistic contexts on social media.

Shreya Havaldar, Sunny Rai, Young-Min Cho et al.

Existing benchmarks that measure cultural adaptation in LLMs are misaligned with the actual challenges these models face when interacting with users from diverse cultural backgrounds. In this work, we introduce the first framework and benchmark designed to evaluate LLMs in realistic, multicultural conversational settings. Grounded in sociocultural theory, our framework formalizes how linguistic style - a key element of cultural communication - is shaped by situational, relational, and cultural context. We construct a benchmark dataset based on this framework, annotated by culturally diverse raters, and propose a new set of desiderata for cross-cultural evaluation in NLP: conversational framing, stylistic sensitivity, and subjective correctness. We evaluate today's top LLMs on our benchmark and show that these models struggle with cultural adaptation in a conversational setting.

Young-Min Cho, Raphael Shu, Nilaksh Das et al.

Effective group decision-making is critical in Multi-Agent Systems (MAS). Yet, how different mechanisms for reaching consensus impact collaboration quality and efficiency remains understudied. We conduct a systematic study on group decision-making mechanisms in a decentralized setting. Through controlled experiments, we analyze how different voting rules affect decision quality and efficiency in a multi-round collaboration. Results reveal that majority voting often cause inefficient collaboration due to its strict acceptance criteria. At the extreme, unanimous voting gives 87% lower initial performance than the best-performing method. Our qualitative analysis of cross-agent communication shows that messages become longer and more repetitive over time: while message length increases by 84%, similarity to the previous round increases to 90%. Based on these insights, language-based early stopping methods make the performance 13% closer to oracle while reducing rounds by 50%. Our findings highlight the crucial role of group decision-making in optimizing MAS collaboration.

Shreya Havaldar, Salvatore Giorgi, Sunny Rai et al.

Cultural variation exists between nations (e.g., the United States vs. China), but also within regions (e.g., California vs. Texas, Los Angeles vs. San Francisco). Measuring this regional cultural variation can illuminate how and why people think and behave differently. Historically, it has been difficult to computationally model cultural variation due to a lack of training data and scalability constraints. In this work, we introduce a new research problem for the NLP community: How do we measure variation in cultural constructs across regions using language? We then provide a scalable solution: building knowledge-guided lexica to model cultural variation, encouraging future work at the intersection of NLP and cultural understanding. We also highlight modern LLMs' failure to measure cultural variation or generate culturally varied language.