Hsuan Su

Hsuan Su, Rebecca Qian, Chinnadhurai Sankar et al. · meta-ai, mila

Recent works have shown considerable improvements in task-oriented dialogue (TOD) systems by utilizing pretrained large language models (LLMs) in an end-to-end manner. However, the biased behavior of each component in a TOD system and the error propagation issue in the end-to-end framework can lead to seriously biased TOD responses. Existing works of fairness only focus on the total bias of a system. In this paper, we propose a diagnosis method to attribute bias to each component of a TOD system. With the proposed attribution method, we can gain a deeper understanding of the sources of bias. Additionally, researchers can mitigate biased model behavior at a more granular level. We conduct experiments to attribute the TOD system's bias toward three demographic axes: gender, age, and race. Experimental results show that the bias of a TOD system usually comes from the response generation model.

Shachi H Kumar, Saurav Sahay, Sahisnu Mazumder et al.

Large Language Models (LLMs) have excelled at language understanding and generating human-level text. However, even with supervised training and human alignment, these LLMs are susceptible to adversarial attacks where malicious users can prompt the model to generate undesirable text. LLMs also inherently encode potential biases that can cause various harmful effects during interactions. Bias evaluation metrics lack standards as well as consensus and existing methods often rely on human-generated templates and annotations which are expensive and labor intensive. In this work, we train models to automatically create adversarial prompts to elicit biased responses from target LLMs. We present LLM- based bias evaluation metrics and also analyze several existing automatic evaluation methods and metrics. We analyze the various nuances of model responses, identify the strengths and weaknesses of model families, and assess where evaluation methods fall short. We compare these metrics to human evaluation and validate that the LLM-as-a-Judge metric aligns with human judgement on bias in response generation.

Hsuan Su, Shachi H Kumar, Sahisnu Mazumder et al.

With the power of large pretrained language models, various research works have integrated knowledge into dialogue systems. The traditional techniques treat knowledge as part of the input sequence for the dialogue system, prepending a set of knowledge statements in front of dialogue history. However, such a mechanism forces knowledge sets to be concatenated in an ordered manner, making models implicitly pay imbalanced attention to the sets during training. In this paper, we first investigate how the order of the knowledge set can influence autoregressive dialogue systems' responses. We conduct experiments on two commonly used dialogue datasets with two types of transformer-based models and find that models view the input knowledge unequally. To this end, we propose a simple and novel technique to alleviate the order effect by modifying the position embeddings of knowledge input in these models. With the proposed position embedding method, the experimental results show that each knowledge statement is uniformly considered to generate responses.

Hsuan Su, Pohan Chi, Shih-Cheng Huang et al.

Much literature has shown that prompt-based learning is an efficient method to make use of the large pre-trained language model. Recent works also exhibit the possibility of steering a chatbot's output by plugging in an appropriate prompt. Gradient-based methods are often used to perturb the prompts. However, some language models are not even available to the public. In this work, we first explored the combination of prompting and reinforcement learning (RL) to steer models' generation without accessing any of the models' parameters. Second, to reduce the training effort and enhance the generalizability to the unseen task, we apply multi-task learning to make the model learn to generalize to new tasks better. The experiment results show that our proposed method can successfully control several state-of-the-art (SOTA) dialogue models without accessing their parameters. Furthermore, the model demonstrates the strong ability to quickly adapt to an unseen task in fewer steps than the baseline model.

Yi-Cheng Lin, Yu-Hsuan Li Liang, Hsuan Su et al.

Robust ASR under domain shift is crucial because real-world systems encounter unseen accents and domains with limited labeled data. Although pseudo-labeling offers a practical workaround, it often introduces systematic, accent-specific errors that filtering fails to fix. We ask: How can we correct these recurring biases without target ground truth? We propose a simple parameter-space correction: in a source domain containing both real and pseudo-labeled data, two ASR models are fine-tuned from the same initialization, one on ground-truth labels and the other on pseudo-labels, and their weight difference forms a correction vector that captures pseudo-label biases. When applied to a pseudo-labeled target model, this vector enhances recognition, achieving up to a 35% relative Word Error Rate (WER) reduction on AfriSpeech-200 across ten African accents with the Whisper tiny model.

Hsuan Su, Hua Farn, Fan-Yun Sun et al.

Synthetic data is widely used in speech recognition due to the availability of text-to-speech models, which facilitate adapting models to previously unseen text domains. However, existing methods suffer in performance when they fine-tune an automatic speech recognition (ASR) model on synthetic data as they suffer from the distributional shift commonly referred to as the synthetic-to-real gap. In this paper, we find that task vector arithmetic is effective at mitigating this gap. Our proposed method, SYN2REAL task vector, shows an average improvement of 10.03\% improvement in word error rate over baselines on the SLURP dataset. Additionally, we show that an average of SYN2REAL task vectors, when we have real speeches from multiple different domains, can further adapt the original ASR model to perform better on the target text domain.