Milagros Fernández-Gavilanes

Milagros Fernández-Gavilanes, Jonathan Juncal-Martínez, Silvia García-Méndez et al.

Online media, such as blogs and social networking sites, generate massive volumes of unstructured data of great interest to analyze the opinions and sentiments of individuals and organizations. Novel approaches beyond Natural Language Processing are necessary to quantify these opinions with polarity metrics. So far, the sentiment expressed by emojis has received little attention. The use of symbols, however, has boomed in the past four years. About twenty billion are typed in Twitter nowadays, and new emojis keep appearing in each new Unicode version, making them increasingly relevant to sentiment analysis tasks. This has motivated us to propose a novel approach to predict the sentiments expressed by emojis in online textual messages, such as tweets, that does not require human effort to manually annotate data and saves valuable time for other analysis tasks. For this purpose, we automatically constructed a novel emoji sentiment lexicon using an unsupervised sentiment analysis system based on the definitions given by emoji creators in Emojipedia. Additionally, we automatically created lexicon variants by also considering the sentiment distribution of the informal texts accompanying emojis. All these lexica are evaluated and compared regarding the improvement obtained by including them in sentiment analysis of the annotated datasets provided by Kralj Novak et al. (2015). The results confirm the competitiveness of our approach.

Silvia García-Méndez, Milagros Fernández-Gavilanes, Jonathan Juncal-Martínez et al.

Short texts are omnipresent in real-time news, social network commentaries, etc. Traditional text representation methods have been successfully applied to self-contained documents of medium size. However, information in short texts is often insufficient, due, for example, to the use of mnemonics, which makes them hard to classify. Therefore, the particularities of specific domains must be exploited. In this article we describe a novel system that combines Natural Language Processing techniques with Machine Learning algorithms to classify banking transaction descriptions for personal finance management, a problem that was not previously considered in the literature. We trained and tested that system on a labelled dataset with real customer transactions that will be available to other researchers on request. Motivated by existing solutions in spam detection, we also propose a short text similarity detector to reduce training set size based on the Jaccard distance. Experimental results with a two-stage classifier combining this detector with a SVM indicate a high accuracy in comparison with alternative approaches, taking into account complexity and computing time. Finally, we present a use case with a personal finance application, CoinScrap, which is available at Google Play and App Store.