Shereen Oraby

Amazon AGI, Aaron Langford, Aayush Shah et al. · amazon-science

We present Amazon Nova, a new generation of state-of-the-art foundation models that deliver frontier intelligence and industry-leading price performance. Amazon Nova Pro is a highly-capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks. Amazon Nova Lite is a low-cost multimodal model that is lightning fast for processing images, video, documents and text. Amazon Nova Micro is a text-only model that delivers our lowest-latency responses at very low cost. Amazon Nova Canvas is an image generation model that creates professional grade images with rich customization controls. Amazon Nova Reel is a video generation model offering high-quality outputs, customization, and motion control. Our models were built responsibly and with a commitment to customer trust, security, and reliability. We report benchmarking results for core capabilities, agentic performance, long context, functional adaptation, runtime performance, and human evaluation.

Jiao Sun, Anjali Narayan-Chen, Shereen Oraby et al. · amazon-science

The tasks of humor understanding and generation are challenging and subjective even for humans, requiring commonsense and real-world knowledge to master. Puns, in particular, add the challenge of fusing that knowledge with the ability to interpret lexical-semantic ambiguity. In this paper, we present the ExPUNations (ExPUN) dataset, in which we augment an existing dataset of puns with detailed crowdsourced annotations of keywords denoting the most distinctive words that make the text funny, pun explanations describing why the text is funny, and fine-grained funniness ratings. This is the first humor dataset with such extensive and fine-grained annotations specifically for puns. Based on these annotations, we propose two tasks: explanation generation to aid with pun classification and keyword-conditioned pun generation, to challenge the current state-of-the-art natural language understanding and generation models' ability to understand and generate humor. We showcase that the annotated keywords we collect are helpful for generating better novel humorous texts in human evaluation, and that our natural language explanations can be leveraged to improve both the accuracy and robustness of humor classifiers.

Jiao Sun, Anjali Narayan-Chen, Shereen Oraby et al. · amazon-science

Previous work on pun generation commonly begins with a given pun word (a pair of homophones for heterographic pun generation and a polyseme for homographic pun generation) and seeks to generate an appropriate pun. While this may enable efficient pun generation, we believe that a pun is most entertaining if it fits appropriately within a given context, e.g., a given situation or dialogue. In this work, we propose a new task, context-situated pun generation, where a specific context represented by a set of keywords is provided, and the task is to first identify suitable pun words that are appropriate for the context, then generate puns based on the context keywords and the identified pun words. We collect CUP (Context-sitUated Pun), containing 4.5k tuples of context words and pun pairs. Based on the new data and setup, we propose a pipeline system for context-situated pun generation, including a pun word retrieval module that identifies suitable pun words for a given context, and a generation module that generates puns from context keywords and pun words. Human evaluation shows that 69% of our top retrieved pun words can be used to generate context-situated puns, and our generation module yields successful puns 31% of the time given a plausible tuple of context words and pun pair, almost tripling the yield of a state-of-the-art pun generation model. With an end-to-end evaluation, our pipeline system with the top-1 retrieved pun pair for a given context can generate successful puns 40% of the time, better than all other modeling variations but 32% lower than the human success rate. This highlights the difficulty of the task, and encourages more research in this direction.

Kai Zhang, Xinyuan Zhang, Hongda Jiang et al.

Conversational agents that serve as lifelong companions must maintain persistent memory across all interactions. However, simply expanding context windows with raw retrieval degrades reasoning quality, while training memory agents via standard reinforcement learning creates a severe credit assignment bottleneck in a multi-stage pipeline. To solve this, we introduce SALIMORY, a framework that trains a single language model to manage a cognitively-structured memory-spanning user facts, preferences, and working memory. By introducing a hierarchical stage-wise process reward and reward-decomposed contrastive refinement, SALIMORY provides isolated supervision for distinct memory operations (selective filtering, consolidation, and cue-driven recall) end-to-end. SALIMORY cuts memory-attributed failures by one-third, outperforms the state-of-the-art by over 10% in end-to-end accuracy, and more than doubles the Good Personalization rate.

Kai Zhang, Xinyuan Zhang, Ejaz Ahmed et al. · amazon-science

Accurate recall from large scale memories remains a core challenge for memory augmented AI assistants performing question answering (QA), especially in similarity dense scenarios where existing methods mainly rely on semantic distance to the query for retrieval. Inspired by how humans link information associatively, we propose AssoMem, a novel framework constructing an associative memory graph that anchors dialogue utterances to automatically extracted clues. This structure provides a rich organizational view of the conversational context and facilitates importance aware ranking. Further, AssoMem integrates multi-dimensional retrieval signals-relevance, importance, and temporal alignment using an adaptive mutual information (MI) driven fusion strategy. Extensive experiments across three benchmarks and a newly introduced dataset, MeetingQA, demonstrate that AssoMem consistently outperforms SOTA baselines, verifying its superiority in context-aware memory recall.

Parker Seegmiller, Kartik Mehta, Soumya Saha et al. · amazon-science

Recent works improving LLM math reasoning with synthetic data have used unique setups, making comparison of data synthesis strategies impractical. This leaves many unanswered questions about the roles of different factors in the synthetic data pipeline, such as the impact of filtering low-quality problems. To address this gap, we introduce FLAMES, a Framework for LLM Assessment of Math rEasoning Data Synthesis, and perform a systematic study of 10 existing data synthesis strategies and multiple other factors impacting the performance of synthetic math reasoning data. Our FLAMES experiments provide several valuable insights about the optimal balance of difficulty and diversity of synthetic data. First, data agents designed to increase problem complexity lead to best improvements on most math metrics. Second, with a fixed data generation budget, keeping higher problem coverage is more important than keeping only problems with reliable solutions. Third, GSM8K- and MATH-based synthetic data can lead to improvements on competition-level benchmarks, showcasing easy-to-hard generalization. Leveraging insights from our FLAMES experiments, we design two novel data synthesis strategies for improving out-of-domain generalization and robustness. Further, we develop the FLAMES dataset, an effective blend of our novel and existing data synthesis strategies, outperforming public datasets on OlympiadBench (+15.7), CollegeMath (+4.5), GSMPlus (+6.5), and MATH (+3.1). Fine-tuning Qwen2.5-Math-7B on the FLAMES dataset achieves 81.4% on MATH, surpassing larger Llama3 405B, GPT-4o and Claude 3.5 Sonnet.

Yufei Tian, Anjali Narayan-Chen, Shereen Oraby et al.

Automatic melody-to-lyric generation is a task in which song lyrics are generated to go with a given melody. It is of significant practical interest and more challenging than unconstrained lyric generation as the music imposes additional constraints onto the lyrics. The training data is limited as most songs are copyrighted, resulting in models that underfit the complicated cross-modal relationship between melody and lyrics. In this work, we propose a method for generating high-quality lyrics without training on any aligned melody-lyric data. Specifically, we design a hierarchical lyric generation framework that first generates a song outline and second the complete lyrics. The framework enables disentanglement of training (based purely on text) from inference (melody-guided text generation) to circumvent the shortage of parallel data. We leverage the segmentation and rhythm alignment between melody and lyrics to compile the given melody into decoding constraints as guidance during inference. The two-step hierarchical design also enables content control via the lyric outline, a much-desired feature for democratizing collaborative song creation. Experimental results show that our model can generate high-quality lyrics that are more on-topic, singable, intelligible, and coherent than strong baselines, for example SongMASS, a SOTA model trained on a parallel dataset, with a 24% relative overall quality improvement based on human ratings.

Yufei Tian, Anjali Narayan-Chen, Shereen Oraby et al.

Automatic song writing is a topic of significant practical interest. However, its research is largely hindered by the lack of training data due to copyright concerns and challenged by its creative nature. Most noticeably, prior works often fall short of modeling the cross-modal correlation between melody and lyrics due to limited parallel data, hence generating lyrics that are less singable. Existing works also lack effective mechanisms for content control, a much desired feature for democratizing song creation for people with limited music background. In this work, we propose to generate pleasantly listenable lyrics without training on melody-lyric aligned data. Instead, we design a hierarchical lyric generation framework that disentangles training (based purely on text) from inference (melody-guided text generation). At inference time, we leverage the crucial alignments between melody and lyrics and compile the given melody into constraints to guide the generation process. Evaluation results show that our model can generate high-quality lyrics that are more singable, intelligible, coherent, and in rhyme than strong baselines including those supervised on parallel data.

Alicia Y. Tsai, Shereen Oraby, Vittorio Perera et al.

Natural Language Generation (NLG) for task-oriented dialogue systems focuses on communicating specific content accurately, fluently, and coherently. While these attributes are crucial for a successful dialogue, it is also desirable to simultaneously accomplish specific stylistic goals, such as response length, point-of-view, descriptiveness, sentiment, formality, and empathy. In this work, we focus on stylistic control and evaluation for schema-guided NLG, with joint goals of achieving both semantic and stylistic control. We experiment in detail with various controlled generation methods for large pretrained language models: specifically, conditional training, guided fine-tuning, and guided decoding. We discuss their advantages and limitations, and evaluate them with a broad range of automatic and human evaluation metrics. Our results show that while high style accuracy and semantic correctness are easier to achieve for more lexically-defined styles with conditional training, stylistic control is also achievable for more semantically complex styles using discriminator-based guided decoding methods. The results also suggest that methods that are more scalable (with less hyper-parameters tuning) and that disentangle content generation and stylistic variations are more effective at achieving semantic correctness and style accuracy.

Lena Reed, Vrindavan Harrison, Shereen Oraby et al.

Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and domain attributes. Creation of such datasets is labor-intensive and time-consuming. Therefore, dialogue systems for new domain ontologies would benefit from using data for pre-existing ontologies. Here we explore, for the first time, whether it is possible to train an NLG for a new larger ontology using existing training sets for the restaurant domain, where each set is based on a different ontology. We create a new, larger combined ontology, and then train an NLG to produce utterances covering it. For example, if one dataset has attributes for family-friendly and rating information, and the other has attributes for decor and service, our aim is an NLG for the combined ontology that can produce utterances that realize values for family-friendly, rating, decor and service. Initial experiments with a baseline neural sequence-to-sequence model show that this task is surprisingly challenging. We then develop a novel self-training method that identifies (errorful) model outputs, automatically constructs a corrected MR input to form a new (MR, utterance) training pair, and then repeatedly adds these new instances back into the training data. We then test the resulting model on a new test set. The result is a self-trained model whose performance is an absolute 75.4% improvement over the baseline model. We also report a human qualitative evaluation of the final model showing that it achieves high naturalness, semantic coherence and grammaticality

Yuheng Du, Shereen Oraby, Vittorio Perera et al.

Neural network based approaches to data-to-text natural language generation (NLG) have gained popularity in recent years, with the goal of generating a natural language prompt that accurately realizes an input meaning representation. To facilitate the training of neural network models, researchers created large datasets of paired utterances and their meaning representations. However, the creation of such datasets is an arduous task and they mostly consist of simple meaning representations composed of slot and value tokens to be realized. These representations do not include any contextual information that an NLG system can use when trying to generalize, such as domain information and descriptions of slots and values. In this paper, we present the novel task of Schema-Guided Natural Language Generation (SG-NLG). Here, the goal is still to generate a natural language prompt, but in SG-NLG, the input MRs are paired with rich schemata providing contextual information. To generate a dataset for SG-NLG we re-purpose an existing dataset for another task: dialog state tracking, which includes a large and rich schema spanning multiple different attributes, including information about the domain, user intent, and slot descriptions. We train different state-of-the-art models for neural natural language generation on this dataset and show that in many cases, including rich schema information allows our models to produce higher quality outputs both in terms of semantics and diversity. We also conduct experiments comparing model performance on seen versus unseen domains, and present a human evaluation demonstrating high ratings for overall output quality.

Vrindavan Harrison, Lena Reed, Shereen Oraby et al.

Neural generation methods for task-oriented dialogue typically generate from a meaning representation that is populated using a database of domain information, such as a table of data describing a restaurant. While earlier work focused solely on the semantic fidelity of outputs, recent work has started to explore methods for controlling the style of the generated text while simultaneously achieving semantic accuracy. Here we experiment with two stylistic benchmark tasks, generating language that exhibits variation in personality, and generating discourse contrast. We report a huge performance improvement in both stylistic control and semantic accuracy over the state of the art on both of these benchmarks. We test several different models and show that putting stylistic conditioning in the decoder and eliminating the semantic re-ranker used in earlier models results in more than 15 points higher BLEU for Personality, with a reduction of semantic error to near zero. We also report an improvement from .75 to .81 in controlling contrast and a reduction in semantic error from 16% to 2%.

Shereen Oraby, Vrindavan Harrison, Abteen Ebrahimi et al.

Neural natural language generation (NNLG) from structured meaning representations has become increasingly popular in recent years. While we have seen progress with generating syntactically correct utterances that preserve semantics, various shortcomings of NNLG systems are clear: new tasks require new training data which is not available or straightforward to acquire, and model outputs are simple and may be dull and repetitive. This paper addresses these two critical challenges in NNLG by: (1) scalably (and at no cost) creating training datasets of parallel meaning representations and reference texts with rich style markup by using data from freely available and naturally descriptive user reviews, and (2) systematically exploring how the style markup enables joint control of semantic and stylistic aspects of neural model output. We present YelpNLG, a corpus of 300,000 rich, parallel meaning representations and highly stylistically varied reference texts spanning different restaurant attributes, and describe a novel methodology that can be scalably reused to generate NLG datasets for other domains. The experiments show that the models control important aspects, including lexical choice of adjectives, output length, and sentiment, allowing the models to successfully hit multiple style targets without sacrificing semantics.

Lena Reed, Shereen Oraby, Marilyn Walker

Responses in task-oriented dialogue systems often realize multiple propositions whose ultimate form depends on the use of sentence planning and discourse structuring operations. For example a recommendation may consist of an explicitly evaluative utterance e.g. Chanpen Thai is the best option, along with content related by the justification discourse relation, e.g. It has great food and service, that combines multiple propositions into a single phrase. While neural generation methods integrate sentence planning and surface realization in one end-to-end learning framework, previous work has not shown that neural generators can: (1) perform common sentence planning and discourse structuring operations; (2) make decisions as to whether to realize content in a single sentence or over multiple sentences; (3) generalize sentence planning and discourse relation operations beyond what was seen in training. We systematically create large training corpora that exhibit particular sentence planning operations and then test neural models to see what they learn. We compare models without explicit latent variables for sentence planning with ones that provide explicit supervision during training. We show that only the models with additional supervision can reproduce sentence planing and discourse operations and generalize to situations unseen in training.

Shereen Oraby, Lena Reed, Sharath TS et al.

Natural language generators for task-oriented dialog should be able to vary the style of the output utterance while still effectively realizing the system dialog actions and their associated semantics. While the use of neural generation for training the response generation component of conversational agents promises to simplify the process of producing high quality responses in new domains, to our knowledge, there has been very little investigation of neural generators for task-oriented dialog that can vary their response style, and we know of no experiments on models that can generate responses that are different in style from those seen during training, while still maintain- ing semantic fidelity to the input meaning representation. Here, we show that a model that is trained to achieve a single stylis- tic personality target can produce outputs that combine stylistic targets. We carefully evaluate the multivoice outputs for both semantic fidelity and for similarities to and differences from the linguistic features that characterize the original training style. We show that contrary to our predictions, the learned models do not always simply interpolate model parameters, but rather produce styles that are distinct, and novel from the personalities they were trained on.

Shereen Oraby, Lena Reed, Shubhangi Tandon et al.

Natural language generators for task-oriented dialogue must effectively realize system dialogue actions and their associated semantics. In many applications, it is also desirable for generators to control the style of an utterance. To date, work on task-oriented neural generation has primarily focused on semantic fidelity rather than achieving stylistic goals, while work on style has been done in contexts where it is difficult to measure content preservation. Here we present three different sequence-to-sequence models and carefully test how well they disentangle content and style. We use a statistical generator, Personage, to synthesize a new corpus of over 88,000 restaurant domain utterances whose style varies according to models of personality, giving us total control over both the semantic content and the stylistic variation in the training data. We then vary the amount of explicit stylistic supervision given to the three models. We show that our most explicit model can simultaneously achieve high fidelity to both semantic and stylistic goals: this model adds a context vector of 36 stylistic parameters as input to the hidden state of the encoder at each time step, showing the benefits of explicit stylistic supervision, even when the amount of training data is large.

Kevin K. Bowden, Jiaqi Wu, Shereen Oraby et al.

In dialogue systems, the tasks of named entity recognition (NER) and named entity linking (NEL) are vital preprocessing steps for understanding user intent, especially in open domain interaction where we cannot rely on domain-specific inference. UCSC's effort as one of the funded teams in the 2017 Amazon Alexa Prize Contest has yielded Slugbot, an open domain social bot, aimed at casual conversation. We discovered several challenges specifically associated with both NER and NEL when building Slugbot, such as that the NE labels are too coarse-grained or the entity types are not linked to a useful ontology. Moreover, we have discovered that traditional approaches do not perform well in our context: even systems designed to operate on tweets or other social media data do not work well in dialogue systems. In this paper, we introduce Slugbot's Named Entity Recognition for dialogue Systems (SlugNERDS), a NER and NEL tool which is optimized to address these issues. We describe two new resources that we are building as part of this work: SlugEntityDB and SchemaActuator. We believe these resources will be useful for the research community.

Marilyn A. Walker, Albry Smither, Shereen Oraby et al.

Dialogue systems for hotel and tourist information have typically simplified the richness of the domain, focusing system utterances on only a few selected attributes such as price, location and type of rooms. However, much more content is typically available for hotels, often as many as 50 distinct instantiated attributes for an individual entity. New methods are needed to use this content to generate natural dialogues for hotel information, and in general for any domain with such rich complex content. We describe three experiments aimed at collecting data that can inform an NLG for hotels dialogues, and show, not surprisingly, that the sentences in the original written hotel descriptions provided on webpages for each hotel are stylistically not a very good match for conversational interaction. We quantify the stylistic features that characterize the differences between the original textual data and the collected dialogic data. We plan to use these in stylistic models for generation, and for scoring retrieved utterances for use in hotel dialogues

Kevin K. Bowden, Jiaqi Wu, Shereen Oraby et al.

In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data sources and how we use the human mind as a model for data management. Additionally we build and employ natural language understanding and information retrieval tools and APIs to expand our knowledge bases. We describe our semistructured, scalable framework for crafting topic-specific dialogue flows, and give details on our dialogue management schemes and scoring mechanisms. Finally we briefly evaluate the performance of our system and observe the challenges that an open domain socialbot faces.

Amita Misra, Shereen Oraby, Shubhangi Tandon et al.

Online argumentative dialog is a rich source of information on popular beliefs and opinions that could be useful to companies as well as governmental or public policy agencies. Compact, easy to read, summaries of these dialogues would thus be highly valuable. A priori, it is not even clear what form such a summary should take. Previous work on summarization has primarily focused on summarizing written texts, where the notion of an abstract of the text is well defined. We collect gold standard training data consisting of five human summaries for each of 161 dialogues on the topics of Gay Marriage, Gun Control and Abortion. We present several different computational models aimed at identifying segments of the dialogues whose content should be used for the summary, using linguistic features and Word2vec features with both SVMs and Bidirectional LSTMs. We show that we can identify the most important arguments by using the dialog context with a best F-measure of 0.74 for gun control, 0.71 for gay marriage, and 0.67 for abortion.

Shereen Oraby, Pritam Gundecha, Jalal Mahmud et al.

Given the increasing popularity of customer service dialogue on Twitter, analysis of conversation data is essential to understand trends in customer and agent behavior for the purpose of automating customer service interactions. In this work, we develop a novel taxonomy of fine-grained "dialogue acts" frequently observed in customer service, showcasing acts that are more suited to the domain than the more generic existing taxonomies. Using a sequential SVM-HMM model, we model conversation flow, predicting the dialogue act of a given turn in real-time. We characterize differences between customer and agent behavior in Twitter customer service conversations, and investigate the effect of testing our system on different customer service industries. Finally, we use a data-driven approach to predict important conversation outcomes: customer satisfaction, customer frustration, and overall problem resolution. We show that the type and location of certain dialogue acts in a conversation have a significant effect on the probability of desirable and undesirable outcomes, and present actionable rules based on our findings. The patterns and rules we derive can be used as guidelines for outcome-driven automated customer service platforms.

Kevin K. Bowden, Shereen Oraby, Jiaqi Wu et al.

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed information need. In order to make coherent conversational contributions in this context, a conversational agent must be able to track the types and attributes of the entities under discussion in the conversation and know how they are related. In some cases, the agent can rely on structured information sources to help identify the relevant semantic relations and produce a turn, but in other cases, the only content available comes from search, and it may be unclear which semantic relations hold between the search results and the discourse context. A further constraint is that the system must produce its contribution to the ongoing conversation in real-time. This paper describes our experience building SlugBot for the 2017 Alexa Prize, and discusses how we leveraged search and structured data from different sources to help SlugBot produce dialogic turns and carry on conversations whose length over the semi-finals user evaluation period averaged 8:17 minutes.

Shereen Oraby, Vrindavan Harrison, Lena Reed et al.

The use of irony and sarcasm in social media allows us to study them at scale for the first time. However, their diversity has made it difficult to construct a high-quality corpus of sarcasm in dialogue. Here, we describe the process of creating a large- scale, highly-diverse corpus of online debate forums dialogue, and our novel methods for operationalizing classes of sarcasm in the form of rhetorical questions and hyperbole. We show that we can use lexico-syntactic cues to reliably retrieve sarcastic utterances with high accuracy. To demonstrate the properties and quality of our corpus, we conduct supervised learning experiments with simple features, and show that we achieve both higher precision and F than previous work on sarcasm in debate forums dialogue. We apply a weakly-supervised linguistic pattern learner and qualitatively analyze the linguistic differences in each class.

Shereen Oraby, Sheideh Homayon, Marilyn Walker

Many of the creative and figurative elements that make language exciting are lost in translation in current natural language generation engines. In this paper, we explore a method to harvest templates from positive and negative reviews in the restaurant domain, with the goal of vastly expanding the types of stylistic variation available to the natural language generator. We learn hyperbolic adjective patterns that are representative of the strongly-valenced expressive language commonly used in either positive or negative reviews. We then identify and delexicalize entities, and use heuristics to extract generation templates from review sentences. We evaluate the learned templates against more traditional review templates, using subjective measures of "convincingness", "interestingness", and "naturalness". Our results show that the learned templates score highly on these measures. Finally, we analyze the linguistic categories that characterize the learned positive and negative templates. We plan to use the learned templates to improve the conversational style of dialogue systems in the restaurant domain.

Shereen Oraby, Vrindavan Harrison, Amita Misra et al.

Effective models of social dialog must understand a broad range of rhetorical and figurative devices. Rhetorical questions (RQs) are a type of figurative language whose aim is to achieve a pragmatic goal, such as structuring an argument, being persuasive, emphasizing a point, or being ironic. While there are computational models for other forms of figurative language, rhetorical questions have received little attention to date. We expand a small dataset from previous work, presenting a corpus of 10,270 RQs from debate forums and Twitter that represent different discourse functions. We show that we can clearly distinguish between RQs and sincere questions (0.76 F1). We then show that RQs can be used both sarcastically and non-sarcastically, observing that non-sarcastic (other) uses of RQs are frequently argumentative in forums, and persuasive in tweets. We present experiments to distinguish between these uses of RQs using SVM and LSTM models that represent linguistic features and post-level context, achieving results as high as 0.76 F1 for "sarcastic" and 0.77 F1 for "other" in forums, and 0.83 F1 for both "sarcastic" and "other" in tweets. We supplement our quantitative experiments with an in-depth characterization of the linguistic variation in RQs.

Shereen Oraby, Lena Reed, Ryan Compton et al.

We investigate the characteristics of factual and emotional argumentation styles observed in online debates. Using an annotated set of "factual" and "feeling" debate forum posts, we extract patterns that are highly correlated with factual and emotional arguments, and then apply a bootstrapping methodology to find new patterns in a larger pool of unannotated forum posts. This process automatically produces a large set of patterns representing linguistic expressions that are highly correlated with factual and emotional language. Finally, we analyze the most discriminating patterns to better understand the defining characteristics of factual and emotional arguments.

Kevin K. Bowden, Shereen Oraby, Amita Misra et al.

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different natural language processing modules. Our strategy is to analyze and index large corpora of social media data, including Twitter conversations, online debates, dialogues between friends, and blog posts, and then to couple this data retrieval with modules that perform tasks such as sentiment and style analysis, topic modeling, and summarization. We aim for personal assistants that can learn more nuanced human language, and to grow from task-oriented agents to more personable social bots.

Lena Reed, Jiaqi Wu, Shereen Oraby et al.

Informal first-person narratives are a unique resource for computational models of everyday events and people's affective reactions to them. People blogging about their day tend not to explicitly say I am happy. Instead they describe situations from which other humans can readily infer their affective reactions. However current sentiment dictionaries are missing much of the information needed to make similar inferences. We build on recent work that models affect in terms of lexical predicate functions and affect on the predicate's arguments. We present a method to learn proxies for these functions from first-person narratives. We construct a novel fine-grained test set, and show that the patterns we learn improve our ability to predict first-person affective reactions to everyday events, from a Stanford sentiment baseline of .67F to .75F.