Zhicong Cheng

Yukun Zhao, Lingyong Yan, Weiwei Sun et al. · baidu

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence or the dialogues are conversed between annotators far from real user settings. In this paper, we release a large-scale dialogue quality assessment dataset (DiQAD), for automatically assessing open-domain dialogue quality. Specifically, we (1) establish the assessment criteria based on the dimensions conforming to human judgements on dialogue qualities, and (2) annotate large-scale dialogues that conversed between real users based on these annotation criteria, which contains around 100,000 dialogues. We conduct several experiments and report the performances of the baselines as the benchmark on DiQAD. The dataset is openly accessible at https://github.com/yukunZhao/Dataset_Dialogue_quality_evaluation.

Yukun Zhao, Lingyong Yan, Weiwei Sun et al. · baidu

Large Language Models (LLMs) have shown great potential in Natural Language Processing (NLP) tasks. However, recent literature reveals that LLMs generate nonfactual responses intermittently, which impedes the LLMs' reliability for further utilization. In this paper, we propose a novel self-detection method to detect which questions that a LLM does not know that are prone to generate nonfactual results. Specifically, we first diversify the textual expressions for a given question and collect the corresponding answers. Then we examine the divergencies between the generated answers to identify the questions that the model may generate falsehoods. All of the above steps can be accomplished by prompting the LLMs themselves without referring to any other external resources. We conduct comprehensive experiments and demonstrate the effectiveness of our method on recently released LLMs, e.g., Vicuna, ChatGPT, and GPT-4.

Qian Dong, Yiding Liu, Suqi Cheng et al.

Passage re-ranking is to obtain a permutation over the candidate passage set from retrieval stage. Re-rankers have been boomed by Pre-trained Language Models (PLMs) due to their overwhelming advantages in natural language understanding. However, existing PLM based re-rankers may easily suffer from vocabulary mismatch and lack of domain specific knowledge. To alleviate these problems, explicit knowledge contained in knowledge graph is carefully introduced in our work. Specifically, we employ the existing knowledge graph which is incomplete and noisy, and first apply it in passage re-ranking task. To leverage a reliable knowledge, we propose a novel knowledge graph distillation method and obtain a knowledge meta graph as the bridge between query and passage. To align both kinds of embedding in the latent space, we employ PLM as text encoder and graph neural network over knowledge meta graph as knowledge encoder. Besides, a novel knowledge injector is designed for the dynamic interaction between text and knowledge encoder. Experimental results demonstrate the effectiveness of our method especially in queries requiring in-depth domain knowledge.

Anfeng Cheng, Yiding Liu, Weibin Li et al.

Identifying high-quality webpages is fundamental for real-world search engines, which can fulfil users' information need with the less cognitive burden. Early studies of \emph{webpage quality assessment} usually design hand-crafted features that may only work on particular categories of webpages (e.g., shopping websites, medical websites). They can hardly be applied to real-world search engines that serve trillions of webpages with various types and purposes. In this paper, we propose a novel layout-aware webpage quality assessment model currently deployed in our search engine. Intuitively, layout is a universal and critical dimension for the quality assessment of different categories of webpages. Based on this, we directly employ the meta-data that describes a webpage, i.e., Document Object Model (DOM) tree, as the input of our model. The DOM tree data unifies the representation of webpages with different categories and purposes and indicates the layout of webpages. To assess webpage quality from complex DOM tree data, we propose a graph neural network (GNN) based method that extracts rich layout-aware information that implies webpage quality in an end-to-end manner. Moreover, we improve the GNN method with an attentive readout function, external web categories and a category-aware sampling method. We conduct rigorous offline and online experiments to show that our proposed solution is effective in real search engines, improving the overall usability and user experience.

Yiqun Chen, Jiaxin Mao, Yi Zhang et al.

Search result diversification (SRD), which aims to ensure that documents in a ranking list cover a broad range of subtopics, is a significant and widely studied problem in Information Retrieval and Web Search. Existing methods primarily utilize a paradigm of "greedy selection", i.e., selecting one document with the highest diversity score at a time or optimize an approximation of the objective function. These approaches tend to be inefficient and are easily trapped in a suboptimal state. To address these challenges, we introduce Multi-Agent reinforcement learning (MARL) for search result DIVersity, which called MA4DIV. In this approach, each document is an agent and the search result diversification is modeled as a cooperative task among multiple agents. By modeling the SRD ranking problem as a cooperative MARL problem, this approach allows for directly optimizing the diversity metrics, such as $α$-NDCG, while achieving high training efficiency. We conducted experiments on public TREC datasets and a larger scale dataset in the industrial setting. The experiemnts show that MA4DIV achieves substantial improvements in both effectiveness and efficiency than existing baselines, especially on the industrial dataset. The code of MA4DIV can be seen on https://github.com/chenyiqun/MA4DIV.

Yukun Zhao, Lingyong Yan, Weiwei Sun et al. · baidu

Large language models (LLMs) have shown tremendous success in following user instructions and generating helpful responses. Nevertheless, their robustness is still far from optimal, as they may generate significantly inconsistent responses due to minor changes in the verbalized instructions. Recent literature has explored this inconsistency issue, highlighting the importance of continued improvement in the robustness of response generation. However, systematic analysis and solutions are still lacking. In this paper, we quantitatively define the inconsistency problem and propose a two-stage training framework consisting of instruction-augmented supervised fine-tuning and consistency alignment training. The first stage helps a model generalize on following instructions via similar instruction augmentations. In the second stage, we improve the diversity and help the model understand which responses are more aligned with human expectations by differentiating subtle differences in similar responses. The training process is accomplished by self-rewards inferred from the trained model at the first stage without referring to external human preference resources. We conduct extensive experiments on recent publicly available LLMs on instruction-following tasks and demonstrate the effectiveness of our training framework.

Yiding Liu, Guan Huang, Jiaxiang Liu et al.

Retrieval is a crucial stage in web search that identifies a small set of query-relevant candidates from a billion-scale corpus. Discovering more semantically-related candidates in the retrieval stage is very promising to expose more high-quality results to the end users. However, it still remains non-trivial challenges of building and deploying effective retrieval models for semantic matching in real search engine. In this paper, we describe the retrieval system that we developed and deployed in Baidu Search. The system exploits the recent state-of-the-art Chinese pretrained language model, namely Enhanced Representation through kNowledge IntEgration (ERNIE), which facilitates the system with expressive semantic matching. In particular, we developed an ERNIE-based retrieval model, which is equipped with 1) expressive Transformer-based semantic encoders, and 2) a comprehensive multi-stage training paradigm. More importantly, we present a practical system workflow for deploying the model in web-scale retrieval. Eventually, the system is fully deployed into production, where rigorous offline and online experiments were conducted. The results show that the system can perform high-quality candidate retrieval, especially for those tail queries with uncommon demands. Overall, the new retrieval system facilitated by pretrained language model (i.e., ERNIE) can largely improve the usability and applicability of our search engine.

Lixin Zou, Shengqiang Zhang, Hengyi Cai et al.

As the heart of a search engine, the ranking system plays a crucial role in satisfying users' information demands. More recently, neural rankers fine-tuned from pre-trained language models (PLMs) establish state-of-the-art ranking effectiveness. However, it is nontrivial to directly apply these PLM-based rankers to the large-scale web search system due to the following challenging issues:(1) the prohibitively expensive computations of massive neural PLMs, especially for long texts in the web-document, prohibit their deployments in an online ranking system that demands extremely low latency;(2) the discrepancy between existing ranking-agnostic pre-training objectives and the ad-hoc retrieval scenarios that demand comprehensive relevance modeling is another main barrier for improving the online ranking system;(3) a real-world search engine typically involves a committee of ranking components, and thus the compatibility of the individually fine-tuned ranking model is critical for a cooperative ranking system. In this work, we contribute a series of successfully applied techniques in tackling these exposed issues when deploying the state-of-the-art Chinese pre-trained language model, i.e., ERNIE, in the online search engine system. We first articulate a novel practice to cost-efficiently summarize the web document and contextualize the resultant summary content with the query using a cheap yet powerful Pyramid-ERNIE architecture. Then we endow an innovative paradigm to finely exploit the large-scale noisy and biased post-click behavioral data for relevance-oriented pre-training. We also propose a human-anchored fine-tuning strategy tailored for the online ranking system, aiming to stabilize the ranking signals across various online components. Extensive offline and online experimental results show that the proposed techniques significantly boost the search engine's performance.

Lianzhe Huang, Peiyi Wang, Sujian Li et al.

Aspect Sentiment Triplet Extraction (ASTE) aims to extract triplets from a sentence, including target entities, associated sentiment polarities, and opinion spans which rationalize the polarities. Existing methods are short on building correlation between target-opinion pairs, and neglect the mutual interference among different sentiment triplets. To address these issues, we utilize a two-stage framework to enhance the correlation between targets and opinions: at stage one, we extract targets and opinions through sequence tagging; then we append a group of artificial tags named Perceivable Pair, which indicate the span of a specific target-opinion tuple, to the input sentence to obtain closer correlated target-opinion pair representation. Meanwhile, we reduce the negative interference between triplets by restricting tokens' attention field. Finally, the polarity is identified according to the representation of the Perceivable Pair. We conduct experiments on four datasets, and the experimental results show the effectiveness of our model.