Shih-Hong Huang

Shih-Hong Huang, Chieh-Yang Huang, Ya-Fang Lin et al.

The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to well-defined questions rather than to support users in exploring complex, ill-defined questions. In this paper, we aim to push the boundaries of conversational systems by examining the types of nebulous, open-ended questions that can best be answered through conversation. We first sampled 500 questions from one million open-ended requests posted on AskReddit, and then recruited online crowd workers to answer eight inquiries about these questions. We also performed open coding to categorize the questions into 27 different domains. We found that the issues people believe require conversation to resolve satisfactorily are highly social and personal. Our work provides insights into how future research could be geared to align with users' needs.

Ting-Yao Hsu, Chieh-Yang Huang, Shih-Hong Huang et al.

Crafting effective captions for figures is important. Readers heavily depend on these captions to grasp the figure's message. However, despite a well-developed set of AI technologies for figures and captions, these have rarely been tested for usefulness in aiding caption writing. This paper introduces SciCapenter, an interactive system that puts together cutting-edge AI technologies for scientific figure captions to aid caption composition. SciCapenter generates a variety of captions for each figure in a scholarly article, providing scores and a comprehensive checklist to assess caption quality across multiple critical aspects, such as helpfulness, OCR mention, key takeaways, and visual properties reference. Users can directly edit captions in SciCapenter, resubmit for revised evaluations, and iteratively refine them. A user study with Ph.D. students indicates that SciCapenter significantly lowers the cognitive load of caption writing. Participants' feedback further offers valuable design insights for future systems aiming to enhance caption writing.

Chieh-Yang Huang, Shih-Hong Huang, Ting-Hao 'Kenneth' Huang

Ideation is essential for creative writing. Many authors struggle to come up with ideas throughout the writing process, yet modern writing tools fail to provide on-the-spot assistance for writers when they get stuck. This paper introduces Heteroglossia, an add-on for Google Docs that allows writers to elicit story ideas from the online crowd using their text editors. Writers can share snippets of their working drafts and ask the crowd to provide follow-up story ideas based on it. Heteroglossia employs a strategy called "role play", where each worker is assigned a fictional character in a story and asked to brainstorm plot ideas from that character's perspective. Our deployment with two experienced story writers shows that Heteroglossia is easy to use and can generate interesting ideas. Heteroglossia allows us to gain insight into how future technologies can be developed to support ideation in creative writing