Heyang Yu

Yining Ye, Xin Cong, Shizuo Tian et al. · tencent-ai

From ancient water wheels to robotic process automation (RPA), automation technology has evolved throughout history to liberate human beings from arduous tasks. Yet, RPA struggles with tasks needing human-like intelligence, especially in elaborate design of workflow construction and dynamic decision-making in workflow execution. As Large Language Models (LLMs) have emerged human-like intelligence, this paper introduces Agentic Process Automation (APA), a groundbreaking automation paradigm using LLM-based agents for advanced automation by offloading the human labor to agents associated with construction and execution. We then instantiate ProAgent, an LLM-based agent designed to craft workflows from human instructions and make intricate decisions by coordinating specialized agents. Empirical experiments are conducted to detail its construction and execution procedure of workflow, showcasing the feasibility of APA, unveiling the possibility of a new paradigm of automation driven by agents. Our code is public at https://github.com/OpenBMB/ProAgent.

Bohan Lyu, Xin Cong, Heyang Yu et al. · tencent-ai, tsinghua

Large Language Models (LLMs) excel in traditional natural language processing tasks but struggle with problems that require complex domain-specific calculations or simulations. While equipping LLMs with external tools to build LLM-based agents can enhance their capabilities, existing approaches lack the flexibility to address diverse and ever-evolving user queries in open domains. Currently, there is also no existing dataset that evaluates LLMs on open-domain knowledge that requires tools to solve. To this end, we introduce OpenAct benchmark to evaluate the open-domain task-solving capability, which is built on human expert consultation and repositories in GitHub. It comprises 339 questions spanning 7 diverse domains that need to be solved with domain-specific methods. In our experiments, even state-of-the-art LLMs and LLM-based agents demonstrate unsatisfactory success rates, underscoring the need for a novel approach. Furthermore, we present OpenAgent, a novel LLM-based agent system that can tackle evolving queries in open domains through autonomously integrating specialized tools from GitHub. OpenAgent employs 1) a hierarchical framework where specialized agents handle specific tasks and can assign tasks to inferior agents, 2) a bi-level experience learning mechanism to learn from both humans' and its own experiences to tackle tool flaws. Experiments demonstrate its superior effectiveness and efficiency, which significantly outperforms baselines. Our data and code are open-source at https://github.com/OpenBMB/OpenAct.