Hongda Shen

Hongda Shen, Eren Kurshan

Detecting anomalies has become an increasingly critical function in the financial service industry. Anomaly detection is frequently used in key compliance and risk functions such as financial crime detection fraud and cybersecurity. The dynamic nature of the underlying data patterns especially in adversarial environments like fraud detection poses serious challenges to the machine learning models. Keeping up with the rapid changes by retraining the models with the latest data patterns introduces pressures in balancing the historical and current patterns while managing the training data size. Furthermore the model retraining times raise problems in time-sensitive and high-volume deployment systems where the retraining period directly impacts the models ability to respond to ongoing attacks in a timely manner. In this study we propose a temporal knowledge distillation-based label augmentation approach (TKD) which utilizes the learning from older models to rapidly boost the latest model and effectively reduces the model retraining times to achieve improved agility. Experimental results show that the proposed approach provides advantages in retraining times while improving the model performance.

Eren Kurshan, Jiahao Chen, Victor Storchan et al.

Artificial intelligence (AI) continues to find more numerous and more critical applications in the financial services industry, giving rise to fair and ethical AI as an industry-wide objective. While many ethical principles and guidelines have been published in recent years, they fall short of addressing the serious challenges that model developers face when building ethical AI solutions. We survey the practical and overarching issues surrounding model development, from design and implementation complexities, to the shortage of tools, and the lack of organizational constructs. We show how practical considerations reveal the gaps between high-level principles and concrete, deployed AI applications, with the aim of starting industry-wide conversations toward solution approaches.

E. Kurshan, H. Shen

The rise of digital payments has caused consequential changes in the financial crime landscape. As a result, traditional fraud detection approaches such as rule-based systems have largely become ineffective. AI and machine learning solutions using graph computing principles have gained significant interest in recent years. Graph-based techniques provide unique solution opportunities for financial crime detection. However, implementing such solutions at industrial-scale in real-time financial transaction processing systems has brought numerous application challenges to light. In this paper, we discuss the implementation difficulties current and next-generation graph solutions face. Furthermore, financial crime and digital payments trends indicate emerging challenges in the continued effectiveness of the detection techniques. We analyze the threat landscape and argue that it provides key insights for developing graph-based solutions.

E. Kurshan, H. Shen, H. Yu

In recent years, the unprecedented growth in digital payments fueled consequential changes in fraud and financial crimes. In this new landscape, traditional fraud detection approaches such as rule-based engines have largely become ineffective. AI and machine learning solutions using graph computing principles have gained significant interest. Graph neural networks and emerging adaptive solutions provide compelling opportunities for the future of fraud and financial crime detection. However, implementing the graph-based solutions in financial transaction processing systems has brought numerous obstacles and application considerations to light. In this paper, we overview the latest trends in the financial crimes landscape and discuss the implementation difficulties current and emerging graph solutions face. We argue that the application demands and implementation challenges provide key insights in developing effective solutions.

Hongda Shen, Eren Kursun

Detecting anomalies has become increasingly critical to the financial service industry. Anomalous events are often indicative of illegal activities such as fraud, identity theft, network intrusion, account takeover, and money laundering. Financial anomaly detection use cases face serious challenges due to the dynamic nature of the underlying patterns especially in adversarial environments such as constantly changing fraud tactics. While retraining the models with the new patterns is absolutely essential; keeping up with the rapid changes introduces other challenges as it moves the model away from older patterns or continuously grows the size of the training data. The resulting data growth is hard to manage and it reduces the agility of the models' response to the latest attacks. Due to the data size limitations and the need to track the latest patterns, older time periods are often dropped in practice, which in turn, causes vulnerabilities. In this study, we propose a label augmentation approach to utilize the learning from older models to boost the latest. Experimental results show that the proposed approach provides a significant reduction in training time, while providing potential performance improvement.

Eren Kurshan, Hongda Shen, Jiahao Chen

AI systems have found a wide range of application areas in financial services. Their involvement in broader and increasingly critical decisions has escalated the need for compliance and effective model governance. Current governance practices have evolved from more traditional financial applications and modeling frameworks. They often struggle with the fundamental differences in AI characteristics such as uncertainty in the assumptions, and the lack of explicit programming. AI model governance frequently involves complex review flows and relies heavily on manual steps. As a result, it faces serious challenges in effectiveness, cost, complexity, and speed. Furthermore, the unprecedented rate of growth in the AI model complexity raises questions on the sustainability of the current practices. This paper focuses on the challenges of AI model governance in the financial services industry. As a part of the outlook, we present a system-level framework towards increased self-regulation for robustness and compliance. This approach aims to enable potential solution opportunities through increased automation and the integration of monitoring, management, and mitigation capabilities. The proposed framework also provides model governance and risk management improved capabilities to manage model risk during deployment.