Luís G. Pérez

Austin Derrow-Pinion, Jennifer She, David Wong et al.

Travel-time prediction constitutes a task of high importance in transportation networks, with web mapping services like Google Maps regularly serving vast quantities of travel time queries from users and enterprises alike. Further, such a task requires accounting for complex spatiotemporal interactions (modelling both the topological properties of the road network and anticipating events -- such as rush hours -- that may occur in the future). Hence, it is an ideal target for graph representation learning at scale. Here we present a graph neural network estimator for estimated time of arrival (ETA) which we have deployed in production at Google Maps. While our main architecture consists of standard GNN building blocks, we further detail the usage of training schedule methods such as MetaGradients in order to make our model robust and production-ready. We also provide prescriptive studies: ablating on various architectural decisions and training regimes, and qualitative analyses on real-world situations where our model provides a competitive edge. Our GNN proved powerful when deployed, significantly reducing negative ETA outcomes in several regions compared to the previous production baseline (40+% in cities like Sydney).

Luis Perez

In this paper, we tackle the real-world problem of predicting Yelp star-review rating based on business features (such as images, descriptions), user features (average previous ratings), and, of particular interest, network properties (which businesses has a user rated before). We compare multiple models on different sets of features -- from simple linear regression on network features only to deep learning models on network and item features. In recent years, breakthroughs in deep learning have led to increased accuracy in common supervised learning tasks, such as image classification, captioning, and language understanding. However, the idea of combining deep learning with network feature and structure appears to be novel. While the problem of predicting future interactions in a network has been studied at length, these approaches have often ignored either node-specific data or global structure. We demonstrate that taking a mixed approach combining both node-level features and network information can effectively be used to predict Yelp-review star ratings. We evaluate on the Yelp dataset by splitting our data along the time dimension (as would naturally occur in the real-world) and comparing our model against others which do no take advantage of the network structure and/or deep learning.