Jennifer Hsia

Jennifer Hsia, Danish Pruthi, Aarti Singh et al. · cmu

Despite the rising popularity of saliency-based explanations, the research community remains at an impasse, facing doubts concerning their purpose, efficacy, and tendency to contradict each other. Seeking to unite the community's efforts around common goals, several recent works have proposed evaluation metrics. In this paper, we critically examine two sets of metrics: the ERASER metrics (comprehensiveness and sufficiency) and the EVAL-X metrics, focusing our inquiry on natural language processing. First, we show that we can inflate a model's comprehensiveness and sufficiency scores dramatically without altering its predictions or explanations on in-distribution test inputs. Our strategy exploits the tendency for extracted explanations and their complements to be "out-of-support" relative to each other and in-distribution inputs. Next, we demonstrate that the EVAL-X metrics can be inflated arbitrarily by a simple method that encodes the label, even though EVAL-X is precisely motivated to address such exploits. Our results raise doubts about the ability of current metrics to guide explainability research, underscoring the need for a broader reassessment of what precisely these metrics are intended to capture.

Jennifer Hsia, Afreen Shaikh, Zhiruo Wang et al.

Retrieval-augmented generation (RAG) enhances language models by integrating external knowledge, but its effectiveness is highly dependent on system configuration. Improper retrieval settings can degrade performance, making RAG less reliable than closed-book generation. In this work, we introduce RAGGED, a framework for systematically evaluating RAG systems across diverse retriever-reader configurations, retrieval depths, and datasets. Our analysis reveals that reader robustness to noise is the key determinant of RAG stability and scalability. Some readers benefit from increased retrieval depth, while others degrade due to their sensitivity to distracting content. Through large-scale experiments on open-domain, multi-hop, and specialized-domain datasets, we show that retrievers, rerankers, and prompts influence performance but do not fundamentally alter these reader-driven trends. By providing a principled framework and new metrics to assess RAG stability and scalability, RAGGED enables systematic evaluation of retrieval-augmented generation systems, guiding future research on optimizing retrieval depth and model robustness.