Chaoyun Zhang

Jian Mu, Chaoyun Zhang, Chiming Ni et al.

We introduce GUI-360$^\circ$, a large-scale, comprehensive dataset and benchmark suite designed to advance computer-using agents (CUAs). CUAs present unique challenges and is constrained by three persistent gaps: a scarcity of real-world CUA tasks, the lack of automated collection-and-annotation pipelines for multi-modal trajectories, and the absence of a unified benchmark that jointly evaluates GUI grounding, screen parsing, and action prediction. GUI-360$^\circ$ addresses these gaps with an LLM-augmented, largely automated pipeline for query sourcing, environment-template construction, task instantiation, batched execution, and LLM-driven quality filtering. The released corpus contains over 1.2M executed action steps across thousands of trajectories in popular Windows office applications, and includes full-resolution screenshots, accessibility metadata when available, instantiated goals, intermediate reasoning traces, and both successful and failed action trajectories. The dataset supports three canonical tasks, GUI grounding, screen parsing, and action prediction, and a hybrid GUI+API action space that reflects modern agent designs. Benchmarking state-of-the-art vision--language models on GUI-360$^\circ$ reveals substantial out-of-the-box shortcomings in grounding and action prediction; supervised fine-tuning and reinforcement learning yield significant gains but do not close the gap to human-level reliability. We release GUI-360$^\circ$ and accompanying code to facilitate reproducible research and accelerate progress on robust desktop CUAs. The full dataset has been made public on https://huggingface.co/datasets/vyokky/GUI-360.

Chaoyun Zhang, Kai Wang, Hao Chen et al.

Matchmaking systems are vital for creating fair matches in online multiplayer games, which directly affects players' satisfactions and game experience. Most of the matchmaking systems largely rely on precise estimation of players' game skills to construct equitable games. However, the skill rating of a novice is usually inaccurate, as current matchmaking rating algorithms require considerable amount of games for learning the true skill of a new player. Using these unreliable skill scores at early stages for matchmaking usually leads to disparities in terms of team performance, which causes negative game experience. This is known as the ''cold-start'' problem for matchmaking rating algorithms. To overcome this conundrum, this paper proposes QuickSKill, a deep learning based novice skill estimation framework to quickly probe abilities of new players in online multiplayer games. QuickSKill extracts sequential performance features from initial few games of a player to predict his/her future skill rating with a dedicated neural network, thus delivering accurate skill estimation at the player's early game stage. By employing QuickSKill for matchmaking, game fairness can be dramatically improved in the initial cold-start period. We conduct experiments in a popular mobile multiplayer game in both offline and online scenarios. Results obtained with two real-world anonymized gaming datasets demonstrate that proposed QuickSKill delivers precise estimation of game skills for novices, leading to significantly lower team skill disparities and better player game experience. To the best of our knowledge, proposed QuickSKill is the first framework that tackles the cold-start problem for traditional skill rating algorithms.

Lu Wang, Fangkai Yang, Chaoyun Zhang et al.

As AI continues to advance, there is a growing demand for systems that go beyond language-based assistance and move toward intelligent agents capable of performing real-world actions. This evolution requires the transition from traditional Large Language Models (LLMs), which excel at generating textual responses, to Large Action Models (LAMs), designed for action generation and execution within dynamic environments. Enabled by agent systems, LAMs hold the potential to transform AI from passive language understanding to active task completion, marking a significant milestone in the progression toward artificial general intelligence. In this paper, we present a comprehensive framework for developing LAMs, offering a systematic approach to their creation, from inception to deployment. We begin with an overview of LAMs, highlighting their unique characteristics and delineating their differences from LLMs. Using a Windows OS-based agent as a case study, we provide a detailed, step-by-step guide on the key stages of LAM development, including data collection, model training, environment integration, grounding, and evaluation. This generalizable workflow can serve as a blueprint for creating functional LAMs in various application domains. We conclude by identifying the current limitations of LAMs and discussing directions for future research and industrial deployment, emphasizing the challenges and opportunities that lie ahead in realizing the full potential of LAMs in real-world applications. The code for the data collection process utilized in this paper is publicly available at: https://github.com/microsoft/UFO/tree/main/dataflow, and comprehensive documentation can be found at https://microsoft.github.io/UFO/dataflow/overview/.

Jun Liu, Chaoyun Zhang, Jiaxu Qian et al.

Time series anomaly detection (TSAD) plays a crucial role in various industries by identifying atypical patterns that deviate from standard trends, thereby maintaining system integrity and enabling prompt response measures. Traditional TSAD models, which often rely on deep learning, require extensive training data and operate as black boxes, lacking interpretability for detected anomalies. To address these challenges, we propose LLMAD, a novel TSAD method that employs Large Language Models (LLMs) to deliver accurate and interpretable TSAD results. LLMAD innovatively applies LLMs for in-context anomaly detection by retrieving both positive and negative similar time series segments, significantly enhancing LLMs' effectiveness. Furthermore, LLMAD employs the Anomaly Detection Chain-of-Thought (AnoCoT) approach to mimic expert logic for its decision-making process. This method further enhances its performance and enables LLMAD to provide explanations for their detections through versatile perspectives, which are particularly important for user decision-making. Experiments on three datasets indicate that our LLMAD achieves detection performance comparable to state-of-the-art deep learning methods while offering remarkable interpretability for detections. To the best of our knowledge, this is the first work that directly employs LLMs for TSAD.

Jiaxu Qian, Chendong Wang, Yifan Yang et al. · microsoft-research

Recent advancements in multimodal large language models (MLLMs) have broadened the scope of vision-language tasks, excelling in applications like image captioning and interactive question-answering. However, these models struggle with accurately processing visual data, particularly in tasks requiring precise object recognition and fine visual details. Stringent token limits often result in the omission of critical information, hampering performance. To address these limitations, we introduce \SysName, a novel visual prompting mechanism designed to enhance MLLM performance while preserving essential visual details within token limits. \SysName features three key innovations: a prompt-aware strategy that dynamically highlights relevant image regions, a spatial-preserving orchestration schema that maintains object integrity, and a budget-aware prompting method that balances global context with crucial visual details. Comprehensive evaluations across multiple datasets demonstrate that \SysName consistently outperforms baseline methods, achieving up to a $26.9\%$ improvement in accuracy while significantly reducing token consumption.

Jiayi Mao, Liqun Li, Yanjie Gao et al.

Effective incident management in large-scale IT systems relies on troubleshooting guides (TSGs), but their manual execution is slow and error-prone. While recent advances in LLMs offer promise for automating incident management tasks, existing LLM-based solutions lack specialized support for several key challenges, including managing TSG quality issues, interpreting complex control flow, handling data-intensive queries, and exploiting execution parallelism. We first conducted an empirical study on 92 real-world TSGs, and, guided by our findings, we present StepFly, a novel end-to-end agentic framework for troubleshooting guide automation. Our approach features a three-stage workflow: the first stage provides a comprehensive guide together with a tool, TSG Mentor, to assist SREs in improving TSG quality; the second stage performs offline preprocessing using LLMs to extract structured execution DAGs from unstructured TSGs and to create dedicated Query Preparation Plugins (QPPs); and the third stage executes online using a DAG-guided scheduler-executor framework with a memory system to guarantee correct workflow and support parallel execution of independent steps. Our empirical evaluation on a collection of real-world TSGs and incidents demonstrates that StepFly achieves a ~94% success rate on GPT-4.1, outperforming baselines with less time and token consumption. Furthermore, it achieves a remarkable execution time reduction of 32.9% to 70.4% for parallelizable TSGs.