Zoe Pfister

Zoe Pfister, Clemens Sauerwein, Benedikt Dornauer et al.

The transition toward Industry 5.0 is reshaping industrial work environments with an emphasis on human-centricity, enabling close collaboration between humans and machines to enhance productivity and flexibility. However, such systems typically require monitoring of human workers and operators, often involving sensitive data, raising significant privacy concerns. As a result, affected workers and unions frequently reject human-machine collaboration features due to a lack of transparency regarding privacy threats and implemented mitigation strategies. To enable early stakeholder involvement, establish trust, and support informed decision-making, privacy implications must be communicated in a way understandable to non-technical stakeholders. Yet, current Requirements Engineering (RE) practices provide limited methodological support for making privacy threats and mitigations accessible to non-technical stakeholders (e.g., individual workers or their representative unions). In this RE@Next paper, we propose a conceptual framework that guides software design from human monitoring-related use cases and requirements to informed decision-making guidance focusing on non-technical stakeholders. Building on principles such as Privacy by Design, the framework leverages Large Language Models (LLMs) to transform technical artifacts into accessible privacy reports. We share initial insights from two industry use cases, evaluate the quality of the generated reports, and outline future research directions toward integrating privacy transparency into RE processes for human-centric industrial systems.

Zoe Pfister, Ruth Breu, Michael Vierhauser

Monitoring humans, for example, their movement or location, is essential for safe and efficient human-machine collaboration in Cyber-Physical Systems (CPS). This information allows CPS to ensure safety properties, adapt their behaviour dynamically, and coordinate with humans. To ensure that the design of a CPS respects ethical principles and the privacy of its stakeholders, system requirements, particularly those related to human monitoring, must reflect the human values of all involved stakeholders. However, human values are often underrepresented in Software Engineering -- particularly during requirements elicitation and system design, crucial phases when introducing ethically critical functionality. Stakeholder values are often implicit and conflicting, yet rarely systematically captured. Furthermore, unstructured natural language requirements introduce ambiguity and vagueness, complicating conflict resolution. To address these problems, we propose HM-Req, a novel requirements elicitation framework including a Controlled Natural Language (CNL) for defining human monitoring requirements. These requirements are then augmented with human values from relevant stakeholders and integrated into a Value Dashboard to detect potential conflicts that require further discussion and resolution. Validation results, applying the CNL to different datasets and conducting a survey and expert interview, confirms the CNL's ability to capture diverse human monitoring requirements and show HM-Req's usefulness for requirements elicitation activities.

Abdelrahman Abdallah, Daniel Eberharter, Zoe Pfister et al.

This paper presents a comprehensive survey of research works on the topic of form understanding in the context of scanned documents. We delve into recent advancements and breakthroughs in the field, highlighting the significance of language models and transformers in solving this challenging task. Our research methodology involves an in-depth analysis of popular documents and forms of understanding of trends over the last decade, enabling us to offer valuable insights into the evolution of this domain. Focusing on cutting-edge models, we showcase how transformers have propelled the field forward, revolutionizing form-understanding techniques. Our exploration includes an extensive examination of state-of-the-art language models designed to effectively tackle the complexities of noisy scanned documents. Furthermore, we present an overview of the latest and most relevant datasets, which serve as essential benchmarks for evaluating the performance of selected models. By comparing and contrasting the capabilities of these models, we aim to provide researchers and practitioners with useful guidance in choosing the most suitable solutions for their specific form understanding tasks.