Zulong Chen

Chengxi Liao, Tao Xu, Zulong Chen et al.

Text-to-SQL enables natural language access to databases, and recent LLMs have substantially advanced its capabilities. Existing benchmarks such as Spider, BIRD, and Spider~2.0 evaluate schema generalization, large-scale databases, and realistic workflows, but largely overlook enterprise scenarios where SQL generation depends on private business knowledge, such as internal metrics, reporting conventions, and organizational rules. We introduce EntSQL, an enterprise-oriented Text-to-SQL benchmark for evaluating long-context grounding over proprietary business documents. EntSQL contains 1,066 aligned Chinese-English semantic examples across five business domains, with most examples requiring domain knowledge beyond the question and schema and involving complex SQL structures. On English inputs, the best evaluated system reaches only 15.9\% when long-form documents are provided, highlighting the difficulty of grounding SQL generation in enterprise knowledge.

Yifan Ji, Zhipeng Xu, Zhenghao Liu et al.

Key Information Extraction (KIE) from real-world documents remains challenging due to substantial variations in layout structures, visual quality, and task-specific information requirements. Recent Large Multimodal Models (LMMs) have shown promising potential for performing end-to-end KIE directly from document images. To enable a comprehensive and systematic evaluation across realistic and diverse application scenarios, we introduce UNIKIE-BENCH, a unified benchmark designed to rigorously evaluate the KIE capabilities of LMMs. UNIKIE-BENCH consists of two complementary tracks: a constrained-category KIE track with scenario-predefined schemas that reflect practical application needs, and an open-category KIE track that extracts any key information that is explicitly present in the document. Experiments on 15 state-of-the-art LMMs reveal substantial performance degradation under diverse schema definitions, long-tail key fields, and complex layouts, along with pronounced performance disparities across different document types and scenarios. These findings underscore persistent challenges in grounding accuracy and layout-aware reasoning for LMM-based KIE. All codes and datasets are available at https://github.com/NEUIR/UNIKIE-BENCH.

Hang Lv, Hongchao Gu, Ruiqing Yang et al.

Generative listwise reranking leverages global context for superior retrieval but is plagued by intrinsic position bias, where models exhibit structural sensitivity to input order independent of relevance. Existing mitigations present a dilemma: inference-time aggregation incurs prohibitive latency, while training-based methods often fail to eradicate ingrained priors, particularly in compact models. To resolve this dilemma, we propose CapCal (Content-Agnostic Probability Calibration), a training-free framework that mechanically decouples positional bias from ranking decisions. By estimating the bias distribution via content-free placeholders, CapCal rectifies output logits through an entropy-adaptive contrastive mechanism. Evaluations across 10 benchmarks confirm that CapCal achieves superior performance among training-free methods while preserving single-pass efficiency. Notably, it unlocks the latent potential of lightweight models (e.g., 0.6B), delivering absolute NDCG gains exceeding 10 points and outperforming both permutation-based aggregation and data-augmentation baselines.

Fanwei Zhu, Wendong Xiao, Yao Yu et al.

Demand estimation plays an important role in dynamic pricing where the optimal price can be obtained via maximizing the revenue based on the demand curve. In online hotel booking platform, the demand or occupancy of rooms varies across room-types and changes over time, and thus it is challenging to get an accurate occupancy estimate. In this paper, we propose a novel hotel demand function that explicitly models the price elasticity of demand for occupancy prediction, and design a price elasticity prediction model to learn the dynamic price elasticity coefficient from a variety of affecting factors. Our model is composed of carefully designed elasticity learning modules to alleviate the endogeneity problem, and trained in a multi-task framework to tackle the data sparseness. We conduct comprehensive experiments on real-world datasets and validate the superiority of our method over the state-of-the-art baselines for both occupancy prediction and dynamic pricing.

Zhenghao Liu, Zhuoyang Wu, Xinze Li et al.

Large Language Models (LLMs) have demonstrated remarkable reasoning capabilities, particularly in solving complex mathematical problems. Recent studies show that distilling long reasoning trajectories can effectively enhance the reasoning performance of small-scale student models. However, teacher-generated reasoning trajectories are often excessively long and structurally complex, making them difficult for student models to learn. This mismatch leads to a gap between the provided supervision signal and the learning capacity of the student model. To address this challenge, we propose Prefix-ALIGNment distillation (P-ALIGN), a framework that fully exploits teacher CoTs for distillation through adaptive prefix alignment. Specifically, P-ALIGN adaptively truncates teacher-generated reasoning trajectories by determining whether the remaining suffix is concise and sufficient to guide the student model. Then, P-ALIGN leverages the teacher-generated prefix to supervise the student model, encouraging effective prefix alignment. Experiments on multiple mathematical reasoning benchmarks demonstrate that P-ALIGN outperforms all baselines by over 3%. Further analysis indicates that the prefixes constructed by P-ALIGN provide more effective supervision signals, while avoiding the negative impact of redundant and uncertain reasoning components. All code is available at https://github.com/NEUIR/P-ALIGN.

Yuqi Xiong, Chunyi Peng, Zhipeng Xu et al.

Visual Retrieval-Augmented Generation (VRAG) enhances Vision-Language Models (VLMs) by incorporating external visual documents to address a given query. Existing VRAG frameworks usually depend on rigid, pre-defined external tools to extend the perceptual capabilities of VLMs, typically by explicitly separating visual perception from subsequent reasoning processes. However, this decoupled design can lead to unnecessary loss of visual information, particularly when image-based operations such as cropping are applied. In this paper, we propose Lang2Act, which enables fine-grained visual perception and reasoning through self-emergent linguistic toolchains. Rather than invoking fixed external engines, Lang2Act collects self-emergent actions as linguistic tools and leverages them to enhance the visual perception capabilities of VLMs. To support this mechanism, we design a two-stage Reinforcement Learning (RL)-based training framework. Specifically, the first stage optimizes VLMs to self-explore high-quality actions for constructing a reusable linguistic toolbox, and the second stage further optimizes VLMs to exploit these linguistic tools for downstream reasoning effectively. Experimental results demonstrate the effectiveness of Lang2Act in substantially enhancing the visual perception capabilities of VLMs, achieving performance improvements of over 4%. All code and data are available at https://github.com/NEUIR/Lang2Act.

Zhenghao Liu, Zulong Chen, Moufeng Zhang et al.

This paper proposes the User Viewing Flow Modeling (SINGLE) method for the article recommendation task, which models the user constant preference and instant interest from user-clicked articles. Specifically, we first employ a user constant viewing flow modeling method to summarize the user's general interest to recommend articles. In this case, we utilize Large Language Models (LLMs) to capture constant user preferences from previously clicked articles, such as skills and positions. Then we design the user instant viewing flow modeling method to build interactions between user-clicked article history and candidate articles. It attentively reads the representations of user-clicked articles and aims to learn the user's different interest views to match the candidate article. Our experimental results on the Alibaba Technology Association (ATA) website show the advantage of SINGLE, achieving a 2.4% improvement over previous baseline models in the online A/B test. Our further analyses illustrate that SINGLE has the ability to build a more tailored recommendation system by mimicking different article viewing behaviors of users and recommending more appropriate and diverse articles to match user interests.

Denghao Ma, Qing Liu, Zulong Chen et al.

Document classification forms the backbone of modern enterprise content management, yet existing benchmarks remain trapped in oversimplified paradigms -- single domain settings with flat label structures -- that bear little resemblance to the hierarchical, multi-modal, and cross-domain nature of real-world business documents. This gap not only misrepresents practical complexity but also stifles progress toward industrially viable document intelligence. To bridge this gap, we construct the first Multi-level, Multi-domain, Multi-modal document classification Benchmark (MMM-Bench). MMM-Bench includes (1) a deeply hierarchical taxonomy spanning five levels that capture the authentic organizational logic of business documentation; and (2) 5,990 real-world multi-modal documents meticulously curated from 12 commercial domains in Alibaba. Each document is manually annotated with a complete hierarchical path by domain experts. We establish comprehensive baselines on MMM-Bench, which consists of open-weight models and API-based models. Through systematic experiments, we identify four fundamental challenges within MMM-Bench and propose corresponding insights. To provide a solid foundation for advancing research in multi-level, multi-domain document classification, we release all of the data and the evaluation toolkit of MMM-Bench at https://github.com/MMMDC-Bench/MMMDC-Bench.

Xiang Feng, Jiawei Zhou, Zhangfeng Huang et al.

Evaluating whether Multimodal Large Language Models can produce trustworthy, verifiable reasoning over long, visually rich documents requires evaluation beyond end-to-end answer accuracy. We introduce DocScope, a benchmark that formulates long-document QA as a structured reasoning trajectory prediction problem: given a complete PDF document and a question, the model outputs evidence pages, supporting evidence regions, relevant factual statements, and a final answer. We design a four-stage evaluation protocol -- Page Localization, Region Grounding, Fact Extraction, and Answer Verification -- that audits each level of the trajectory independently through inter-stage decoupling, with all judges selected and calibrated via human alignment studies. DocScope comprises 1,124 questions derived from 273 documents, with all hierarchical evidence annotations completed by human annotators. We benchmark 6 proprietary models, 12 open-weight models, and several domain-specific systems. Our experiments reveal that answer accuracy cannot substitute for trajectory-level evaluation: even among correct answers, the highest observed rate of complete evidence chains is only 29\%. Across all models, region grounding remains the weakest trajectory stage. Furthermore, the primary difficulty stems from aggregating evidence dispersed across long distances and multiple document clusters, while an oracle study identifies faithful perception and fact extraction as the dominant capability bottleneck. Cross-architecture comparisons further suggest that activated parameter count matters more than total scale. The benchmark and code will be publicly released at https://github.com/MiliLab/DocScope.

Zhipeng Xu, Junhao Ji, Zulong Chen et al.

Large Multimodal Models (LMMs) have recently shown strong performance on Optical Character Recognition (OCR) tasks, demonstrating their promising capability in document literacy. However, their effectiveness in real-world applications remains underexplored, as existing benchmarks adopt task scopes misaligned with practical applications and assume homogeneous acquisition conditions. To address this gap, we introduce CC-OCR V2, a comprehensive and challenging OCR benchmark tailored to real-world document processing. CC-OCR V2 focuses on practical enterprise document processing tasks and incorporates hard and corner cases that are critical yet underrepresented in prior benchmarks, covering 5 major OCR-centric tracks: text recognition, document parsing, document grounding, key information extraction, and document question answering, comprising 7,093 high-difficulty samples. Extensive experiments on 14 advanced LMMs reveal that current models fall short of real-world application requirements. Even state-of-the-art LMMs exhibit substantial performance degradation across diverse tasks and scenarios. These findings reveal a significant gap between performance on current benchmarks and effectiveness in real-world applications. We release the full dataset and evaluation toolkit at https://github.com/eioss/CC-OCR-V2.

Wenhao Huang, Zhouhong Gu, Chenghao Peng et al.

Web scraping is a powerful technique that extracts data from websites, enabling automated data collection, enhancing data analysis capabilities, and minimizing manual data entry efforts. Existing methods, wrappers-based methods suffer from limited adaptability and scalability when faced with a new website, while language agents, empowered by large language models (LLMs), exhibit poor reusability in diverse web environments. In this work, we introduce the paradigm of generating web scrapers with LLMs and propose AutoScraper, a two-stage framework that can handle diverse and changing web environments more efficiently. AutoScraper leverages the hierarchical structure of HTML and similarity across different web pages for generating web scrapers. Besides, we propose a new executability metric for better measuring the performance of web scraper generation tasks. We conduct comprehensive experiments with multiple LLMs and demonstrate the effectiveness of our framework. Resources of this paper can be found at \url{https://github.com/EZ-hwh/AutoScraper}

Pengcheng Huang, Shuhao Liu, Zhenghao Liu et al.

Recent advances in masked diffusion models (MDMs) have established them as powerful non-autoregressive alternatives for sequence generation. Nevertheless, our preliminary experiments reveal that the generation quality of MDMs is still highly sensitive to the choice of decoding strategy. In particular, widely adopted uncertainty-based samplers suffer from two key limitations: a lack of global trajectory control and a pronounced bias toward trivial tokens in the early stages of decoding. These shortcomings restrict the full potential of MDMs. In this work, we introduce Position-Aware Confidence-Calibrated Sampling (PC-Sampler), a novel decoding strategy that unifies global trajectory planning with content-aware informativeness maximization. PC-Sampler incorporates a position-aware weighting mechanism to regulate the decoding path and a calibrated confidence score to suppress the premature selection of trivial tokens. Extensive experiments on three advanced MDMs across seven challenging benchmarks-including logical reasoning and planning tasks-demonstrate that PC-Sampler consistently outperforms existing MDM decoding strategies by more than 10% on average, significantly narrowing the performance gap with state-of-the-art autoregressive models. All codes are available at https://github.com/NEUIR/PC-Sampler.

Dugang Liu, Zulong Chen, Chuanfei Xu et al.

Office automation (OA) systems play a crucial role in enterprise operations and management, with access control flow approval (ACFA) being a key component that manages the accessibility of various resources. However, traditional ACFA requires approval from the person in charge at each step, which consumes a significant amount of manpower and time. Its intelligence is a crucial issue that needs to be addressed urgently by all companies. In this paper, we propose a novel relational modeling-driven intelligent approval (RMIA) framework to automate ACFA. Specifically, our RMIA consists of two core modules: (1) The binary relation modeling module aims to characterize the coupling relation between applicants and approvers and provide reliable basic information for ACFA decision-making from a coarse-grained perspective. (2) The ternary relation modeling module utilizes specific resource information as its core, characterizing the complex relations between applicants, resources, and approvers, and thus provides fine-grained gain information for informed decision-making. Then, our RMIA effectively fuses these two kinds of information to form the final decision. Finally, extensive experiments are conducted on two product datasets and an online A/B test to verify the effectiveness of RMIA.

Hao Yang, Yifan Ji, Zhipeng Xu et al.

Visual document retrieval aims to retrieve a set of document pages relevant to a query from visually rich collections. Existing methods often employ Vision-Language Models (VLMs) to encode queries and visual pages into a shared embedding space, which is then optimized via contrastive training. However, during visual document representation, localized evidence is usually scattered across complex document layouts, making it difficult for retrieval models to capture crucial cues for effective embedding learning. In this paper, we propose Reasoning-Guided Alignment (ReAlign), a method that enhances visual document retrieval by leveraging the reasoning capability of VLMs to provide fine-grained visual document descriptions as supervision signals for training. Specifically, ReAlign employs a superior VLM to identify query-related regions on a page and then generates a query-aware description grounding the cropped visual regions. The retriever is then trained using these region-focused descriptions to align the semantics between queries and visual documents by encouraging the document ranking distribution induced by the region-focused descriptions to match that induced by the original query. Experiments on diverse visually rich document retrieval benchmarks demonstrate that ReAlign consistently improves visual document retrieval performance on both in-domain and out-of-domain datasets, achieving up to 2% relative improvements. Moreover, the advantages of ReAlign generalize across different VLM backbones by guiding models to better focus their attention on critical visual cues for document representation. All code and datasets are available at https://github.com/NEUIR/ReAlign.

Jinyi Han, Tingyun Li, Shisong Chen et al.

While large language models (LLMs) have demonstrated remarkable performance across diverse tasks, they fundamentally lack self-awareness and frequently exhibit overconfidence, assigning high confidence scores to incorrect predictions. Accurate confidence estimation is therefore critical for enhancing the trustworthiness and reliability of LLM-generated outputs. However, existing approaches suffer from coarse-grained scoring mechanisms that fail to provide fine-grained, continuous confidence estimates throughout the generation process. To address these limitations, we introduce FineCE, a novel confidence estimation method that delivers accurate, fine-grained confidence scores during text generation. Specifically, we first develop a comprehensive pipeline for constructing training data that effectively captures the underlying probabilistic distribution of LLM responses, and then train a model to predict confidence scores for arbitrary text sequences in a supervised manner. Furthermore, we propose a Backward Confidence Integration (BCI) strategy that leverages information from the subsequent text to enhance confidence estimation for the current sequence during inference. We also introduce three strategies for identifying optimal positions to perform confidence estimation within the generation process. Extensive experiments on multiple benchmark datasets demonstrate that FineCE consistently outperforms existing classical confidence estimation methods. Our code and all baselines used in the paper are available on GitHub.

Xingjie Gao, Pengcheng Huang, Zhenghao Liu et al.

Equipping Large Language Models (LLMs) with external tools enables them to solve complex real-world problems. However, the robustness of existing methods remains a critical challenge when confronting novel or evolving tools. Existing trajectory-centric paradigms primarily rely on memorizing static solution paths during training, which limits the ability of LLMs to generalize tool usage to newly introduced or previously unseen tools. In this paper, we propose ToolMaster, a framework that shifts tool use from imitating golden tool-calling trajectories to actively learning tool usage through interaction with the environment. To optimize LLMs for tool planning and invocation, ToolMaster adopts a trial-and-execution paradigm, which trains LLMs to first imitate teacher-generated trajectories containing explicit tool trials and self-correction, followed by reinforcement learning to coordinate the trial and execution phases jointly. This process enables agents to autonomously explore correct tool usage by actively interacting with environments and forming experiential knowledge that benefits tool execution. Experimental results demonstrate that ToolMaster significantly outperforms existing baselines in terms of generalization and robustness across unseen or unfamiliar tools. All code and data are available at https://github.com/NEUIR/ToolMaster.

Yulei Huang, Hao Deng, Haibo Xing et al.

Conversion objectives in large-scale recommender systems are sparse, making them difficult to optimize. Generative recommendation (GR) partially alleviates data sparsity by organizing multi-type behaviors into a unified token sequence with shared representations, but conversion signals remain insufficiently modeled. While recent behavior-aware GR models encode behavior types and employ behavior-aware attention to highlight decision-related intermediate behaviors, they still rely on standard attention over the full history and provide no additional supervision for conversions, leaving conversion sparsity largely unresolved. To address these challenges, we propose RCLRec, a reverse curriculum learning-based GR framework for sparse conversion supervision. For each conversion target, RCLRec constructs a short curriculum by selecting a subsequence of conversion-related items from the history in reverse. Their semantic tokens are fed to the decoder as a prefix, together with the target conversion tokens, under a joint generation objective. This design provides additional instance-specific intermediate supervision, alleviating conversion sparsity and focusing the model on the user's critical decision process. We further introduce a curriculum quality-aware loss to ensure that the selected curricula are informative for conversion prediction. Experiments on offline datasets and an online A/B test show that RCLRec achieves superior performance, with +2.09% advertising revenue and +1.86% orders in online deployment.

Xinhao Huang, Zhibo Ren, Yipeng Yu et al.

In long structured document retrieval, existing methods typically fine-tune pre-trained language models (PLMs) using contrastive learning on datasets lacking explicit structural information. This practice suffers from two critical issues: 1) current methods fail to leverage structural features and element-level semantics effectively, and 2) the lack of datasets containing structural metadata. To bridge these gaps, we propose \our, a novel contrastive learning framework. It leverages structure-aware learning to preserve semantic hierarchies and masked element alignment for fine-grained semantic discrimination. Furthermore, we release \dataset, a long structured document retrieval dataset with rich structural annotations. Extensive experiments on both released and industrial datasets across various modern PLMs, along with online A/B testing, demonstrate consistent performance improvements, boosting NDCG@10 from 73.96\% to 77.84\% on BGE-M3. The resources are available at https://github.com/xinhaoH/SEAL.

Tingjia Shen, Hao Wang, Jiaqing Zhang et al.

Cross-Domain Sequential Recommendation (CDSR) aims to mine and transfer users' sequential preferences across different domains to alleviate the long-standing cold-start issue. Traditional CDSR models capture collaborative information through user and item modeling while overlooking valuable semantic information. Recently, Large Language Model (LLM) has demonstrated powerful semantic reasoning capabilities, motivating us to introduce them to better capture semantic information. However, introducing LLMs to CDSR is non-trivial due to two crucial issues: seamless information integration and domain-specific generation. To this end, we propose a novel framework named URLLM, which aims to improve the CDSR performance by exploring the User Retrieval approach and domain grounding on LLM simultaneously. Specifically, we first present a novel dual-graph sequential model to capture the diverse information, along with an alignment and contrastive learning method to facilitate domain knowledge transfer. Subsequently, a user retrieve-generation model is adopted to seamlessly integrate the structural information into LLM, fully harnessing its emergent inferencing ability. Furthermore, we propose a domain-specific strategy and a refinement module to prevent out-of-domain generation. Extensive experiments on Amazon demonstrated the information integration and domain-specific generation ability of URLLM in comparison to state-of-the-art baselines. Our code is available at https://github.com/TingJShen/URLLM

Xinhao Huang, Jinke Yu, Wenhao Xu et al.

While Vision Language Models (VLMs) have shown promise in Design-to-Code generation, they suffer from a "holistic bottleneck-failing to reconcile high-level structural hierarchy with fine-grained visual details, often resulting in layout distortions or generic placeholders. To bridge this gap, we propose DOne, an end-to-end framework that decouples structure understanding from element rendering. DOne introduces (1) a learned layout segmentation module to decompose complex designs, avoiding the limitations of heuristic cropping; (2) a specialized hybrid element retriever to handle the extreme aspect ratios and densities of UI components; and (3) a schema-guided generation paradigm that bridges layout and code. To rigorously assess performance, we introduce HiFi2Code, a benchmark featuring significantly higher layout complexity than existing datasets. Extensive evaluations on the HiFi2Code demonstrate that DOne outperforms exiting methods in both high-level visual similarity (e.g., over 10% in GPT Score) and fine-grained element alignment. Human evaluations confirm a 3 times productivity gain with higher visual fidelity.

Jihang Li, Qing Liu, Zulong Chen et al.

Tax code prediction is a crucial yet underexplored task in automating invoicing and compliance management for large-scale e-commerce platforms. Each product must be accurately mapped to a node within a multi-level taxonomic hierarchy defined by national standards, where errors lead to financial inconsistencies and regulatory risks. This paper presents Taxon, a semantically aligned and expert-guided framework for hierarchical tax code prediction. Taxon integrates (i) a feature-gating mixture-of-experts architecture that adaptively routes multi-modal features across taxonomy levels, and (ii) a semantic consistency model distilled from large language models acting as domain experts to verify alignment between product titles and official tax definitions. To address noisy supervision in real business records, we design a multi-source training pipeline that combines curated tax databases, invoice validation logs, and merchant registration data to provide both structural and semantic supervision. Extensive experiments on the proprietary TaxCode dataset and public benchmarks demonstrate that Taxon achieves state-of-the-art performance, outperforming strong baselines. Further, an additional full hierarchical paths reconstruction procedure significantly improves structural consistency, yielding the highest overall F1 scores. Taxon has been deployed in production within Alibaba's tax service system, handling an average of over 500,000 tax code queries per day and reaching peak volumes above five million requests during business event with improved accuracy, interpretability, and robustness.

Chenglin Li, Qianglong Chen, Liangyue Li et al.

While large language models (LLMs) have demonstrated exceptional performance in recent natural language processing (NLP) tasks, their deployment poses substantial challenges due to high computational and memory demands in real-world applications. Recent studies have focused on enhancing smaller models through knowledge distillation from LLMs, yielding promising results. However, these models often struggle to match the performance of LLMs, especially in tasks that require reasoning. In this work, we introduce Mixed Distillation (MD) framework, which capitalizes on the strengths of Program of Thought (PoT) and Chain of Thought (CoT) capabilities within LLMs, combining multiple prompting techniques and distilling these capabilities into smaller models. Our experimental results show that MD significantly enhances the single-path and multi-path reasoning ability of smaller models in various tasks. In terms of accuracy and generality of reasoning tasks, the model generated by it exceeds the comprehensive performance of two individually distilled models. Notably, LLaMA2-7B and CodeLlama-7B using MD achieved remarkable improvements of (84.5%) and (85.5%), respectively, outperforming GPT-3.5-Turbo by (2.5%) and (3.5%), on the SVAMP benchmark.

Rui Xu, Xintao Wang, Jiangjie Chen et al.

Can Large Language Models (LLMs) simulate humans in making important decisions? Recent research has unveiled the potential of using LLMs to develop role-playing language agents (RPLAs), mimicking mainly the knowledge and tones of various characters. However, imitative decision-making necessitates a more nuanced understanding of personas. In this paper, we benchmark the ability of LLMs in persona-driven decision-making. Specifically, we investigate whether LLMs can predict characters' decisions provided by the preceding stories in high-quality novels. Leveraging character analyses written by literary experts, we construct a dataset LIFECHOICE comprising 1,462 characters' decision points from 388 books. Then, we conduct comprehensive experiments on LIFECHOICE, with various LLMs and RPLA methodologies. The results demonstrate that state-of-the-art LLMs exhibit promising capabilities in this task, yet substantial room for improvement remains. Hence, we further propose the CHARMAP method, which adopts persona-based memory retrieval and significantly advances RPLAs on this task, achieving 5.03% increase in accuracy.

Minping Chen, Bing Xu, Zulong Chen et al.

Person-Job Fit (PJF) is a critical component for online recruitment. Existing approaches face several challenges, particularly in handling low-quality job descriptions and similar candidate-job pairs, which impair model performance. To address these challenges, this paper proposes a large language model (LLM) based method with two novel techniques: (1) LLM-based data augmentation, which polishes and rewrites low-quality job descriptions by leveraging chain-of-thought (COT) prompts, and (2) category-aware Mixture of Experts (MoE) that assists in identifying similar candidate-job pairs. This MoE module incorporates category embeddings to dynamically assign weights to the experts and learns more distinguishable patterns for similar candidate-job pairs. We perform offline evaluations and online A/B tests on our recruitment platform. Our method relatively surpasses existing methods by 2.40% in AUC and 7.46% in GAUC, and boosts click-through conversion rate (CTCVR) by 19.4% in online tests, saving millions of CNY in external headhunting expenses.

Chengyu Du, Jinyi Han, Yizhou Ying et al.

Recent advancements in large language models (LLMs) have demonstrated that progressive refinement, rather than providing a single answer, results in more accurate and thoughtful outputs. However, existing methods often rely heavily on supervision signals to evaluate previous responses, making it difficult to assess output quality in more open-ended scenarios effectively. Additionally, these methods are typically designed for specific tasks, which limits their generalization to new domains. To address these limitations, we propose Progressive Thought Refinement (PTR), a framework that enables LLMs to refine their responses progressively. PTR operates in two phases: (1) Thought data construction stage: We propose a weak and strong model collaborative selection strategy to build a high-quality progressive refinement dataset to ensure logical consistency from thought to answers, and the answers are gradually refined in each round. (2) Thought-Mask Fine-Tuning Phase: We design a training structure to mask the "thought" and adjust loss weights to encourage LLMs to refine prior thought, teaching them to implicitly understand "how to improve" rather than "what is correct." Experimental results show that PTR significantly enhances LLM performance across ten diverse tasks (avg. from 49.6% to 53.5%) without task-specific fine-tuning. Notably, in more open-ended tasks, LLMs also demonstrate substantial improvements in the quality of responses beyond mere accuracy, suggesting that PTR truly teaches LLMs to self-improve over time.

Yi Xu, Zhiyuan Lu, Xiaochen Li et al.

The Transformer has proven to be a significant approach in feature interaction for CTR prediction, achieving considerable success in previous works. However, it also presents potential challenges in handling feature interactions. Firstly, Transformers may encounter information loss when capturing feature interactions. By relying on inner products to represent pairwise relationships, they compress raw interaction information, which can result in a degradation of fidelity. Secondly, due to the long-tail features distribution, feature fields with low information-abundance embeddings constrain the information abundance of other fields, leading to collapsed embedding matrices. To tackle these issues, we propose a Dual Attention Framework for Enhanced Feature Interaction, known as Dual Enhanced Attention. This framework integrates two attention mechanisms: the Combo-ID attention mechanism and the collapse-avoiding attention mechanism. The Combo-ID attention mechanism directly retains feature interaction pairs to mitigate information loss, while the collapse-avoiding attention mechanism adaptively filters out low information-abundance interaction pairs to prevent interaction collapse. Extensive experiments conducted on industrial datasets have shown the effectiveness of Dual Enhanced Attention.

Aili Chen, Chengyu Du, Jiangjie Chen et al.

To advance personalized applications such as recommendation systems and user behavior prediction, recent research increasingly adopts large language models (LLMs) for human -readable persona modeling. In dynamic real -world scenarios, effective persona modeling necessitates leveraging streaming behavior data to continually optimize user personas. However, existing methods -whether regenerating personas or incrementally extending them with new behaviors -often fail to achieve sustained improvements in persona quality or future behavior prediction accuracy. To address this, we propose DEEPER, a novel approach for dynamic persona modeling that enables continual persona optimization. Specifically, we enhance the model's direction -search capability through an iterative reinforcement learning framework, allowing it to automatically identify effective update directions and optimize personas using discrepancies between user behaviors and model predictions. Extensive experiments on dynamic persona modeling involving 4800 users across 10 domains highlight the superior persona optimization capabilities of DEEPER, delivering an impressive 32.2% average reduction in user behavior prediction error over four update rounds -outperforming the best baseline by a remarkable 22.92%.

Fanwei Zhu, Jinke Yu, Zulong Chen et al.

Automated resume information extraction is critical for scaling talent acquisition, yet its real-world deployment faces three major challenges: the extreme heterogeneity of resume layouts and content, the high cost and latency of large language models (LLMs), and the lack of standardized datasets and evaluation tools. In this work, we present a layout-aware and efficiency-optimized framework for automated extraction and evaluation that addresses all three challenges. Our system combines a fine-tuned layout parser to normalize diverse document formats, an inference-efficient LLM extractor based on parallel prompting and instruction tuning, and a robust two-stage automated evaluation framework supported by new benchmark datasets. Extensive experiments show that our framework significantly outperforms strong baselines in both accuracy and efficiency. In particular, we demonstrate that a fine-tuned compact 0.6B LLM achieves top-tier accuracy while significantly reducing inference latency and computational cost. The system is fully deployed in Alibaba's intelligent HR platform, supporting real-time applications across its business units.

Fanwei Zhua, Jiaxuan He, Xiaoxiao Chen et al.

Automatic grading of subjective questions remains a significant challenge in examination assessment due to the diversity in question formats and the open-ended nature of student responses. Existing works primarily focus on a specific type of subjective question and lack the generality to support comprehensive exams that contain diverse question types. In this paper, we propose a unified Large Language Model (LLM)-enhanced auto-grading framework that provides human-like evaluation for all types of subjective questions across various domains. Our framework integrates four complementary modules to holistically evaluate student answers. In addition to a basic text matching module that provides a foundational assessment of content similarity, we leverage the powerful reasoning and generative capabilities of LLMs to: (1) compare key knowledge points extracted from both student and reference answers, (2) generate a pseudo-question from the student answer to assess its relevance to the original question, and (3) simulate human evaluation by identifying content-related and non-content strengths and weaknesses. Extensive experiments on both general-purpose and domain-specific datasets show that our framework consistently outperforms traditional and LLM-based baselines across multiple grading metrics. Moreover, the proposed system has been successfully deployed in real-world training and certification exams at a major e-commerce enterprise.

Yu Li, Zulong Chen, Wenjian Xu et al.

To maintain the company's talent pool, recruiters need to continuously search for resumes from third-party websites (e.g., LinkedIn, Indeed). However, fetched resumes are often incomplete and inaccurate. To improve the quality of third-party resumes and enrich the company's talent pool, it is essential to conduct duplication detection between the fetched resumes and those already in the company's talent pool. Such duplication detection is challenging due to the semantic complexity, structural heterogeneity, and information incompleteness of resume texts. To this end, we propose MHSNet, an multi-level identity verification framework that fine-tunes BGE-M3 using contrastive learning. With the fine-tuned , Mixture-of-Experts (MoE) generates multi-level sparse and dense representations for resumes, enabling the computation of corresponding multi-level semantic similarities. Moreover, the state-aware Mixture-of-Experts (MoE) is employed in MHSNet to handle diverse incomplete resumes. Experimental results verify the effectiveness of MHSNet

Huiyao Chen, Yu Zhao, Zulong Chen et al.

Hierarchical text classification (HTC) is an important task with broad applications, while few-shot HTC has gained increasing interest recently. While in-context learning (ICL) with large language models (LLMs) has achieved significant success in few-shot learning, it is not as effective for HTC because of the expansive hierarchical label sets and extremely-ambiguous labels. In this work, we introduce the first ICL-based framework with LLM for few-shot HTC. We exploit a retrieval database to identify relevant demonstrations, and an iterative policy to manage multi-layer hierarchical labels. Particularly, we equip the retrieval database with HTC label-aware representations for the input texts, which is achieved by continual training on a pretrained language model with masked language modeling (MLM), layer-wise classification (CLS, specifically for HTC), and a novel divergent contrastive learning (DCL, mainly for adjacent semantically-similar labels) objective. Experimental results on three benchmark datasets demonstrate superior performance of our method, and we can achieve state-of-the-art results in few-shot HTC.

Qijie Shen, Hong Wen, Wanjie Tao et al.

In many classical e-commerce platforms, personalized recommendation has been proven to be of great business value, which can improve user satisfaction and increase the revenue of platforms. In this paper, we present a new recommendation problem, Trigger-Induced Recommendation (TIR), where users' instant interest can be explicitly induced with a trigger item and follow-up related target items are recommended accordingly. TIR has become ubiquitous and popular in e-commerce platforms. In this paper, we figure out that although existing recommendation models are effective in traditional recommendation scenarios by mining users' interests based on their massive historical behaviors, they are struggling in discovering users' instant interests in the TIR scenario due to the discrepancy between these scenarios, resulting in inferior performance. To tackle the problem, we propose a novel recommendation method named Deep Interest Highlight Network (DIHN) for Click-Through Rate (CTR) prediction in TIR scenarios. It has three main components including 1) User Intent Network (UIN), which responds to generate a precise probability score to predict user's intent on the trigger item; 2) Fusion Embedding Module (FEM), which adaptively fuses trigger item and target item embeddings based on the prediction from UIN; and (3) Hybrid Interest Extracting Module (HIEM), which can effectively highlight users' instant interest from their behaviors based on the result of FEM. Extensive offline and online evaluations on a real-world e-commerce platform demonstrate the superiority of DIHN over state-of-the-art methods.

Qijie Shen, Wanjie Tao, Jing Zhang et al.

The travel marketing platform of Alibaba serves an indispensable role for hundreds of different travel scenarios from Fliggy, Taobao, Alipay apps, etc. To provide personalized recommendation service for users visiting different scenarios, there are two critical issues to be carefully addressed. First, since the traffic characteristics of different scenarios, it is very challenging to train a unified model to serve all. Second, during the promotion period, the exposure of some specific items will be re-weighted due to manual intervention, resulting in biased logs, which will degrade the ranking model trained using these biased data. In this paper, we propose a novel Scenario-Aware Ranking Network (SAR-Net) to address these issues. SAR-Net harvests the abundant data from different scenarios by learning users' cross-scenario interests via two specific attention modules, which leverage the scenario features and item features to modulate the user behavior features, respectively. Then, taking the encoded features of previous module as input, a scenario-specific linear transformation layer is adopted to further extract scenario-specific features, followed by two groups of debias expert networks, i.e., scenario-specific experts and scenario-shared experts. They output intermediate results independently, which are further fused into the final result by a multi-scenario gating module. In addition, to mitigate the data fairness issue caused by manual intervention, we propose the concept of Fairness Coefficient (FC) to measures the importance of individual sample and use it to reweigh the prediction in the debias expert networks. Experiments on an offline dataset covering over 80 million users and 1.55 million travel items and an online A/B test demonstrate the effectiveness of our SAR-Net and its superiority over state-of-the-art methods.

Yu Li, Fei Xiong, Ziyi Wang et al.

Nowadays, artificial neural networks are widely used for users' online travel planning. Personalized travel planning has many real applications and is affected by various factors, such as transportation type, intention destination estimation, budget limit and crowdness prediction. Among those factors, users' intention destination prediction is an essential task in online travel platforms. The reason is that, the user may be interested in the travel plan only when the plan matches his real intention destination. Therefore, in this paper, we focus on predicting users' intention destinations in online travel platforms. In detail, we act as online travel platforms (such as Fliggy and Airbnb) to recommend travel plans for users, and the plan consists of various vacation items including hotel package, scenic packages and so on. Predicting the actual intention destination in travel planning is challenging. Firstly, users' intention destination is highly related to their travel status (e.g., planning for a trip or finishing a trip). Secondly, users' actions (e.g. clicking, searching) over different product types (e.g. train tickets, visa application) have different indications in destination prediction. Thirdly, users may mostly visit the travel platforms just before public holidays, and thus user behaviors in online travel platforms are more sparse, low-frequency and long-period. Therefore, we propose a Deep Multi-Sequences fused neural Networks (DMSN) to predict intention destinations from fused multi-behavior sequences. Real datasets are used to evaluate the performance of our proposed DMSN models. Experimental results indicate that the proposed DMSN models can achieve high intention destination prediction accuracy.

Ziyi Wang, Wendong Xiao, Yu Li et al.

Most current recommender systems used the historical behaviour data of user to predict user' preference. However, it is difficult to recommend items to new users accurately. To alleviate this problem, existing user cold start methods either apply deep learning to build a cross-domain recommender system or map user attributes into the space of user behaviour. These methods are more challenging when applied to online travel platform (e.g., Fliggy), because it is hard to find a cross-domain that user has similar behaviour with travel scenarios and the Location Based Services (LBS) information of users have not been paid sufficient attention. In this work, we propose a LBS-based Heterogeneous Relations Model (LHRM) for user cold start recommendation, which utilizes user's LBS information and behaviour information in related domains and user's behaviour information in travel platforms (e.g., Fliggy) to construct the heterogeneous relations between users and items. Moreover, an attention-based multi-layer perceptron is applied to extract latent factors of users and items. Through this way, LHRM has better generalization performance than existing methods. Experimental results on real data from Fliggy's offline log illustrate the effectiveness of LHRM.

Jia Xu, Ziyi Wang, Zulong Chen et al.

Matching items for a user from a travel item pool of large cardinality have been the most important technology for increasing the business at Fliggy, one of the most popular online travel platforms (OTPs) in China. There are three major challenges facing OTPs: sparsity, diversity, and implicitness. In this paper, we present a novel Fliggy ITinerary-aware deep matching NETwork (FitNET) to address these three challenges. FitNET is designed based on the popular deep matching network, which has been successfully employed in many industrial recommendation systems, due to its effectiveness. The concept itinerary is firstly proposed under the context of recommendation systems for OTPs, which is defined as the list of unconsumed orders of a user. All orders in a user itinerary are learned as a whole, based on which the implicit travel intention of each user can be more accurately inferred. To alleviate the sparsity problem, users' profiles are incorporated into FitNET. Meanwhile, a series of itinerary-aware attention mechanisms that capture the vital interactions between user's itinerary and other input categories are carefully designed. These mechanisms are very helpful in inferring a user's travel intention or preference, and handling the diversity in a user's need. Further, two training objectives, i.e., prediction accuracy of user's travel intention and prediction accuracy of user's click behavior, are utilized by FitNET, so that these two objectives can be optimized simultaneously. An offline experiment on Fliggy production dataset with over 0.27 million users and 1.55 million travel items, and an online A/B test both show that FitNET effectively learns users' travel intentions, preferences, and diverse needs, based on their itineraries and gains superior performance compared with state-of-the-art methods. FitNET now has been successfully deployed at Fliggy, serving major online traffic.

Hong Wen, Jing Zhang, Fuyu Lv et al.

Conversion Rate (\emph{CVR}) prediction in modern industrial e-commerce platforms is becoming increasingly important, which directly contributes to the final revenue. In order to address the well-known sample selection bias (\emph{SSB}) and data sparsity (\emph{DS}) issues encountered during CVR modeling, the abundant labeled macro behaviors ($i.e.$, user's interactions with items) are used. Nonetheless, we observe that several purchase-related micro behaviors ($i.e.$, user's interactions with specific components on the item detail page) can supplement fine-grained cues for \emph{CVR} prediction. Motivated by this observation, we propose a novel \emph{CVR} prediction method by Hierarchically Modeling both Micro and Macro behaviors ($HM^3$). Specifically, we first construct a complete user sequential behavior graph to hierarchically represent micro behaviors and macro behaviors as one-hop and two-hop post-click nodes. Then, we embody $HM^3$ as a multi-head deep neural network, which predicts six probability variables corresponding to explicit sub-paths in the graph. They are further combined into the prediction targets of four auxiliary tasks as well as the final $CVR$ according to the conditional probability rule defined on the graph. By employing multi-task learning and leveraging the abundant supervisory labels from micro and macro behaviors, $HM^3$ can be trained end-to-end and address the \emph{SSB} and \emph{DS} issues. Extensive experiments on both offline and online settings demonstrate the superiority of the proposed $HM^3$ over representative state-of-the-art methods.