Maria Teresa Parreira

Maria Teresa Parreira, Sukruth Gowdru Lingaraju, Adolfo Ramirez-Aristizabal et al.

Machine learning models are commonly tested in-distribution (same dataset); performance almost always drops in out-of-distribution settings. For HRI research, the goal is often to develop generalized models. This makes domain generalization - retaining performance in different settings - a critical issue. In this study, we present a concise analysis of domain generalization in failure detection models trained on human facial expressions. Using two distinct datasets of humans reacting to videos where error occurs, one from a controlled lab setting and another collected online, we trained deep learning models on each dataset. When testing these models on the alternate dataset, we observed a significant performance drop. We reflect on the causes for the observed model behavior and leave recommendations. This work emphasizes the need for HRI research focusing on improving model robustness and real-life applicability.

Shiye Cao, Maia Stiber, Amama Mahmood et al.

The integration of large language models (LLMs) into conversational robots has made human-robot conversations more dynamic. Yet, LLM-powered conversational robots remain prone to errors, e.g., misunderstanding user intent, prematurely interrupting users, or failing to respond altogether. Detecting and addressing these failures is critical for preventing conversational breakdowns, avoiding task disruptions, and sustaining user trust. To tackle this problem, the ERR@HRI 2.0 Challenge provides a multimodal dataset of LLM-powered conversational robot failures during human-robot conversations and encourages researchers to benchmark machine learning models designed to detect robot failures. The dataset includes 16 hours of dyadic human-robot interactions, incorporating facial, speech, and head movement features. Each interaction is annotated with the presence or absence of robot errors from the system perspective, and perceived user intention to correct for a mismatch between robot behavior and user expectation. Participants are invited to form teams and develop machine learning models that detect these failures using multimodal data. Submissions will be evaluated using various performance metrics, including detection accuracy and false positive rate. This challenge represents another key step toward improving failure detection in human-robot interaction through social signal analysis.

Shannon Liu, Maria Teresa Parreira, Wendy Ju

As robots become more integrated into society, detecting robot errors is essential for effective human-robot interaction (HRI). When a robot fails repeatedly, how can it know when to change its behavior? Humans naturally respond to robot errors through verbal and nonverbal cues that intensify over successive failures-from confusion and subtle speech changes to visible frustration and impatience. While prior work shows that human reactions can indicate robot failures, few studies examine how these evolving responses reveal successive failures. This research uses machine learning to recognize stages of robot failure from human reactions. In a study with 26 participants interacting with a robot that made repeated conversational errors, behavioral features were extracted from video data to train models for individual users. The best model achieved 93.5% accuracy for detecting errors and 84.1% for classifying successive failures. Modeling the progression of human reactions enhances error detection and understanding of repeated interaction breakdowns in HRI.