8.8HCJul 16
Memory-Driven Self-Disclosure and Relational Turning Points: A Longitudinal Multimodal Study of Human-AI InteractionRyuichi Sumida, Mao Saeki, Masaki Eguchi et al.
As conversational AI systems are designed for repeated use, a central question is how a series of interactions becomes a relationship. We present a longitudinal multimodal study of a memory-augmented conversational agent (24 participants x 10 sessions), in which participants rated five relational constructs -- familiarity, self-disclosure, perceived memory, conversational quality, and enjoyment -- after each session. Two complementary dynamics emerge. First, conversational quality strongly shapes how enjoyable a session feels in the moment but does not carry forward across sessions, whereas perceived memory is relationally conditioned -- predicted by prior relational state rather than reflecting system capability alone -- and it shapes later enjoyment indirectly, via subsequent self-disclosure. Second, relationships are punctuated by discrete turning points -- crashes and surges -- that are partially traceable in multimodal behavior and open different intervention windows: surges are more behaviorally detectable in the moment, enjoyment surges persist more reliably than enjoyment crashes recover, and some crashes are better forecast from person-specific behavioral drift than detected after they have already occurred. Together, the findings suggest that longitudinal human-AI relationships are built through both slow accumulation and abrupt turning points.
Enhancing Long-term RAG Chatbots with Psychological Models of Memory Importance and ForgettingRyuichi Sumida, Koji Inoue, Tatsuya Kawahara
While Retrieval-Augmented Generation (RAG) has shown promise in enhancing long-term conversations, the increasing memory load as conversations progress degrades retrieval accuracy. Drawing on psychological insights, we propose LUFY, a simple yet effective method that focuses on emotionally arousing memories and retains less than 10% of the conversation. In the user experiment, participants interacted with three types of RAG chatbots, each for 2 hours over 4 sessions, marking the most extensive assessment of a chatbot's long-term capabilities to date -- more than four times longer than any existing benchmark. The results demonstrate that prioritizing arousing memories while forgetting the majority of the conversation significantly enhances user experience. This study pushes the frontier of long-term conversations and highlights the importance of forgetting unimportant parts of conversations. Code and Dataset: https://github.com/ryuichi-sumida/LUFY, Hugginface Dataset:https://huggingface.co/datasets/RuiSumida/LUFY
4.9CLOct 7, 2025
MMA-ASIA: A Multilingual and Multimodal Alignment Framework for Culturally-Grounded EvaluationWeihua Zheng, Zhengyuan Liu, Tanmoy Chakraborty et al.
Large language models (LLMs) are now used worldwide, yet their multimodal understanding and reasoning often degrade outside Western, high-resource settings. We propose MMA-ASIA, a comprehensive framework to evaluate LLMs' cultural awareness with a focus on Asian contexts. MMA-ASIA centers on a human-curated, multilingual, and multimodally aligned multiple-choice benchmark covering 8 Asian countries and 10 languages, comprising 27,000 questions; over 79 percent require multi-step reasoning grounded in cultural context, moving beyond simple memorization. To our knowledge, this is the first dataset aligned at the input level across three modalities: text, image (visual question answering), and speech. This enables direct tests of cross-modal transfer. Building on this benchmark, we propose a five-dimensional evaluation protocol that measures: (i) cultural-awareness disparities across countries, (ii) cross-lingual consistency, (iii) cross-modal consistency, (iv) cultural knowledge generalization, and (v) grounding validity. To ensure rigorous assessment, a Cultural Awareness Grounding Validation Module detects "shortcut learning" by checking whether the requisite cultural knowledge supports correct answers. Finally, through comparative model analysis, attention tracing, and an innovative Vision-ablated Prefix Replay (VPR) method, we probe why models diverge across languages and modalities, offering actionable insights for building culturally reliable multimodal LLMs.