Qijie Shen

Qijie Shen, Hong Wen, Jing Zhang et al.

Estimating Click-Through Rate (CTR) is a vital yet challenging task in personalized product search. However, existing CTR methods still struggle in the product search settings due to the following three challenges including how to more effectively extract users' short-term interests with respect to multiple aspects, how to extract and fuse users' long-term interest with short-term interests, how to address the entangling characteristic of long and short-term interests. To resolve these challenges, in this paper, we propose a new approach named Hierarchical Interests Fusing Network (HIFN), which consists of four basic modules namely Short-term Interests Extractor (SIE), Long-term Interests Extractor (LIE), Interests Fusion Module (IFM) and Interests Disentanglement Module (IDM). Specifically, SIE is proposed to extract user's short-term interests by integrating three fundamental interests encoders within it namely query-dependent, target-dependent and causal-dependent interest encoder, respectively, followed by delivering the resultant representation to the module LIE, where it can effectively capture user long-term interests by devising an attention mechanism with respect to the short-term interests from SIE module. In IFM, the achieved long and short-term interests are further fused in an adaptive manner, followed by concatenating it with original raw context features for the final prediction result. Last but not least, considering the entangling characteristic of long and short-term interests, IDM further devises a self-supervised framework to disentangle long and short-term interests. Extensive offline and online evaluations on a real-world e-commerce platform demonstrate the superiority of HIFN over state-of-the-art methods.

Huafeng Yang, Qijie Shen, Xingjian Chen et al.

In recent years, benefiting from the expressive power of Graph Convolutional Networks (GCNs), significant breakthroughs have been made in face clustering area. However, rare attention has been paid to GCN-based clustering on imbalanced data. Although imbalance problem has been extensively studied, the impact of imbalanced data on GCN- based linkage prediction task is quite different, which would cause problems in two aspects: imbalanced linkage labels and biased graph representations. The former is similar to that in classic image classification task, but the latter is a particular problem in GCN-based clustering via linkage prediction. Significantly biased graph representations in training can cause catastrophic over-fitting of a GCN model. To tackle these challenges, we propose a linkage-based doubly imbalanced graph learning framework for face clustering. In this framework, we evaluate the feasibility of those existing methods for imbalanced image classification problem on GCNs, and present a new method to alleviate the imbalanced labels and also augment graph representations using a Reverse-Imbalance Weighted Sampling (RIWS) strategy. With the RIWS strategy, probability-based class balancing weights could ensure the overall distribution of positive and negative samples; in addition, weighted random sampling provides diverse subgraph structures, which effectively alleviates the over-fitting problem and improves the representation ability of GCNs. Extensive experiments on series of imbalanced benchmark datasets synthesized from MS-Celeb-1M and DeepFashion demonstrate the effectiveness and generality of our proposed method. Our implementation and the synthesized datasets will be openly available on https://github.com/espectre/GCNs_on_imbalanced_datasets.

Dakai Zhai, Jiong Gao, Boya Du et al.

Accurately predicting conversion rates (CVR) for low-activity users remains a fundamental challenge in large-scale e-commerce recommender systems. Existing approaches face three critical limitations: (i) reliance on noisy and unreliable behavioral signals; (ii) insufficient user-level information due to the lack of diverse interaction data; and (iii) a systemic training bias toward high-activity users that overshadows the needs of low-activity users. To address these challenges, we propose ChoirRec, a novel framework that leverages the semantic capabilities of Large Language Models (LLMs) to construct semantic user groups and enhance CVR prediction for low-activity users. With a dual-channel architecture designed for robust cross-user knowledge transfer, ChoirRec comprises three components: (i) a Semantic Group Generation module that utilizes LLMs to form reliable, cross-activity user clusters, thereby filtering out noisy signals; (ii) a Group-aware Hierarchical Representation module that enriches sparse user embeddings with informative group-level priors to mitigate data insufficiency; and (iii) a Group-aware Multi-granularity Modual that employs a dual-channel architecture and adaptive fusion mechanism to ensure effective learning and utilization of group knowledge. We conduct extensive offline and online experiments on Taobao, a leading industrial-scale e-commerce platform. ChoirRec improves GAUC by 1.16\% in offline evaluations, while online A/B testing reveals a 7.24\% increase in order volume, highlighting its substantial practical value in real-world applications.

Hongyu Yao, Zijin Hong, Hao Chen et al.

Graph-based multi-task learning at billion-scale presents a significant challenge, as different tasks correspond to distinct billion-scale graphs. Traditional multi-task learning methods often neglect these graph structures, relying solely on individual user and item embeddings. However, disregarding graph structures overlooks substantial potential for improving performance. In this paper, we introduce the Macro Graph of Expert (MGOE) framework, the first approach capable of leveraging macro graph embeddings to capture task-specific macro features while modeling the correlations between task-specific experts. Specifically, we propose the concept of a Macro Graph Bottom, which, for the first time, enables multi-task learning models to incorporate graph information effectively. We design the Macro Prediction Tower to dynamically integrate macro knowledge across tasks. MGOE has been deployed at scale, powering multi-task learning for the homepage of a leading billion-scale recommender system. Extensive offline experiments conducted on three public benchmark datasets demonstrate its superiority over state-of-the-art multi-task learning methods, establishing MGOE as a breakthrough in multi-task graph-based recommendation. Furthermore, online A/B tests confirm the superiority of MGOE in billion-scale recommender systems.

Qijie Shen, Hong Wen, Wanjie Tao et al.

In many classical e-commerce platforms, personalized recommendation has been proven to be of great business value, which can improve user satisfaction and increase the revenue of platforms. In this paper, we present a new recommendation problem, Trigger-Induced Recommendation (TIR), where users' instant interest can be explicitly induced with a trigger item and follow-up related target items are recommended accordingly. TIR has become ubiquitous and popular in e-commerce platforms. In this paper, we figure out that although existing recommendation models are effective in traditional recommendation scenarios by mining users' interests based on their massive historical behaviors, they are struggling in discovering users' instant interests in the TIR scenario due to the discrepancy between these scenarios, resulting in inferior performance. To tackle the problem, we propose a novel recommendation method named Deep Interest Highlight Network (DIHN) for Click-Through Rate (CTR) prediction in TIR scenarios. It has three main components including 1) User Intent Network (UIN), which responds to generate a precise probability score to predict user's intent on the trigger item; 2) Fusion Embedding Module (FEM), which adaptively fuses trigger item and target item embeddings based on the prediction from UIN; and (3) Hybrid Interest Extracting Module (HIEM), which can effectively highlight users' instant interest from their behaviors based on the result of FEM. Extensive offline and online evaluations on a real-world e-commerce platform demonstrate the superiority of DIHN over state-of-the-art methods.

Qijie Shen, Wanjie Tao, Jing Zhang et al.

The travel marketing platform of Alibaba serves an indispensable role for hundreds of different travel scenarios from Fliggy, Taobao, Alipay apps, etc. To provide personalized recommendation service for users visiting different scenarios, there are two critical issues to be carefully addressed. First, since the traffic characteristics of different scenarios, it is very challenging to train a unified model to serve all. Second, during the promotion period, the exposure of some specific items will be re-weighted due to manual intervention, resulting in biased logs, which will degrade the ranking model trained using these biased data. In this paper, we propose a novel Scenario-Aware Ranking Network (SAR-Net) to address these issues. SAR-Net harvests the abundant data from different scenarios by learning users' cross-scenario interests via two specific attention modules, which leverage the scenario features and item features to modulate the user behavior features, respectively. Then, taking the encoded features of previous module as input, a scenario-specific linear transformation layer is adopted to further extract scenario-specific features, followed by two groups of debias expert networks, i.e., scenario-specific experts and scenario-shared experts. They output intermediate results independently, which are further fused into the final result by a multi-scenario gating module. In addition, to mitigate the data fairness issue caused by manual intervention, we propose the concept of Fairness Coefficient (FC) to measures the importance of individual sample and use it to reweigh the prediction in the debias expert networks. Experiments on an offline dataset covering over 80 million users and 1.55 million travel items and an online A/B test demonstrate the effectiveness of our SAR-Net and its superiority over state-of-the-art methods.