Ryland Shaw

Alice Qian, Ziqi Yang, Ryland Shaw et al.

Responsible AI (RAI) content work, such as annotation, moderation, or red teaming for AI safety, often exposes crowd workers to potentially harmful content. While prior work has underscored the importance of communicating well-being risk to employed content moderators, designing effective disclosure mechanisms for crowd workers while balancing worker protection with the needs of task designers and platforms remains largely unexamined. To address this gap, we conducted individual co-design sessions with 15 task designers, 11 crowdworkers, and 3 platform representatives. We investigated task designer preferences for support in disclosing tasks, worker preferences for receiving risk disclosure warnings, and how platform representatives envision their role in shaping risk disclosure practices. We identify design tensions and map the sociotechnical tradeoffs that shape disclosure practices. We contribute design recommendations and feature concepts for risk disclosure mechanisms in the context of RAI content work.

Tarleton Gillespie, Ryland Shaw, Mary L. Gray et al.

As generative AI technologies find more and more real-world applications, the importance of testing their performance and safety seems paramount. "Red-teaming" has quickly become the primary approach to test AI models--prioritized by AI companies, and enshrined in AI policy and regulation. Members of red teams act as adversaries, probing AI systems to test their safety mechanisms and uncover vulnerabilities. Yet we know far too little about this work or its implications. This essay calls for collaboration between computer scientists and social scientists to study the sociotechnical systems surrounding AI technologies, including the work of red-teaming, to avoid repeating the mistakes of the recent past. We highlight the importance of understanding the values and assumptions behind red-teaming, the labor arrangements involved, and the psychological impacts on red-teamers, drawing insights from the lessons learned around the work of content moderation.