Kei Tateno

Takuma Udagawa, Haruka Kiyohara, Yusuke Narita et al.

Off-policy evaluation (OPE) aims to accurately evaluate the performance of counterfactual policies using only offline logged data. Although many estimators have been developed, there is no single estimator that dominates the others, because the estimators' accuracy can vary greatly depending on a given OPE task such as the evaluation policy, number of actions, and noise level. Thus, the data-driven estimator selection problem is becoming increasingly important and can have a significant impact on the accuracy of OPE. However, identifying the most accurate estimator using only the logged data is quite challenging because the ground-truth estimation accuracy of estimators is generally unavailable. This paper studies this challenging problem of estimator selection for OPE for the first time. In particular, we enable an estimator selection that is adaptive to a given OPE task, by appropriately subsampling available logged data and constructing pseudo policies useful for the underlying estimator selection task. Comprehensive experiments on both synthetic and real-world company data demonstrate that the proposed procedure substantially improves the estimator selection compared to a non-adaptive heuristic.

Kazuki Kawamura, Satoshi Waki, Kei Tateno

Multi-agent LLM workflows -- systems composed of multiple role-specific LLM calls -- often outperform single-prompt baselines, but they remain difficult to debug and refine. Failures can originate from subtle errors in intermediate outputs that propagate to downstream nodes, requiring developers to inspect long traces and infer which agent to modify. We present PROTEA, a unified interface for offline, test-driven improvement of multi-agent workflows. PROTEA executes a workflow, scores intermediate node outputs with configurable rubrics, and overlays per-node states and rationales on the workflow graph to localize likely bottlenecks. To support complex systems where final-answer references are the primary supervision, PROTEA performs backward node evaluation: it generates candidate node-level expectations from final-answer references and graph context, then compares them with observed node outputs. For selected nodes, PROTEA presents targeted prompt revisions as editable before/after comparisons, then automatically reruns and re-evaluates the workflow to show output changes and score trajectories within the same interface. In two production-adjacent workflows, PROTEA improved document-inspection accuracy from 64.3% to 83.9% and recommendation Hit@5 from 0.30 to 0.38. In a formative study with six experienced LLM developers, participants valued graph-level localization, per-node rationales, and editable before/after prompt revisions.

Ren Kishimoto, Tatsuhiro Shimizu, Kazuki Kawamura et al.

Automated decision-making algorithms drive applications such as recommendation systems and search engines. These algorithms often rely on off-policy contextual bandits or off-policy learning (OPL). Conventionally, OPL selects actions that maximize the expected reward from an existing action set. However, in many real-world scenarios, actions, such as news articles or video content, change continuously, and the action space evolves over time after data collection. We define actions introduced after deploying the logging policy as new actions and focus on OPL with new actions. Existing OPL methods identify optimal actions from the existing set effectively but cannot learn and select new actions because no relevant data are logged. To address this limitation, we propose a new OPL method that leverages action features. We first introduce the Local Combination PseudoInverse (LCPI) estimator for the policy gradient, generalizing the PseudoInverse estimator initially proposed for off-policy evaluation of slate bandits. LCPI controls the trade-off between reward-modeling condition and the condition for data collection regarding the action features, capturing the interaction effects among different dimensions of action features. Furthermore, we propose a generalized algorithm called Policy Optimization for Effective New Actions (PONA), which integrates LCPI, a component specialized for new action selection, with Doubly Robust (DR), which excels at learning within existing actions. We define PONA as a weighted sum of the LCPI and DR estimators, optimizing both the selection of existing and new actions, and allowing the proportion of new action selections to be adjusted by the weight parameter. Through extensive experiments, we demonstrate that PONA efficiently selects new actions while maintaining the overall policy performance as opposed to most existing methods that cannot select new actions.

Wei-Wei Du, Takuma Udagawa, Kei Tateno

Time intervals between purchasing items are a crucial factor in sequential recommendation tasks, whereas existing approaches focus on item sequences and often overlook by assuming the intervals between items are static. However, dynamic intervals serve as a dimension that describes user profiling on not only the history within a user but also different users with the same item history. In this work, we propose IntervalLLM, a novel framework that integrates interval information into LLM and incorporates the novel interval-infused attention to jointly consider information of items and intervals. Furthermore, unlike prior studies that address the cold-start scenario only from the perspectives of users and items, we introduce a new viewpoint: the interval perspective to serve as an additional metric for evaluating recommendation methods on the warm and cold scenarios. Extensive experiments on 3 benchmarks with both traditional- and LLM-based baselines demonstrate that our IntervalLLM achieves not only 4.4% improvements in average but also the best-performing warm and cold scenarios across all users, items, and the proposed interval perspectives. In addition, we observe that the cold scenario from the interval perspective experiences the most significant performance drop among all recommendation methods. This finding underscores the necessity of further research on interval-based cold challenges and our integration of interval information in the realm of sequential recommendation tasks. Our code is available here: https://github.com/sony/ds-research-code/tree/master/recsys25-IntervalLLM.

Koichi Tanaka, Kazuki Kawamura, Takanori Muroi et al.

Off-Policy Evaluation (OPE) is an important practical problem in algorithmic ranking systems, where the goal is to estimate the expected performance of a new ranking policy using only offline logged data collected under a different, logging policy. Existing estimators, such as the ranking-wise and position-wise inverse propensity score (IPS) estimators, require the data collection policy to be sufficiently stochastic and suffer from severe bias when the logging policy is fully deterministic. In this paper, we propose novel estimators, Click-based Inverse Propensity Score (CIPS), exploiting the intrinsic stochasticity of user click behavior to address this challenge. Unlike existing methods that rely on the stochasticity of the logging policy, our approach uses click probability as a new form of importance weighting, enabling low-bias OPE even under deterministic logging policies where existing methods incur substantial bias. We provide theoretical analyses of the bias and variance properties of the proposed estimators and show, through synthetic and real-world experiments, that our estimators achieve significantly lower bias compared to strong baselines, for a range of experimental settings with completely deterministic logging policies.

Haruka Kiyohara, Yusuke Narita, Yuta Saito et al.

In many real recommender systems, novel items are added frequently over time. The importance of sufficiently presenting novel actions has widely been acknowledged for improving long-term user engagement. A recent work builds on Off-Policy Learning (OPL), which trains a policy from only logged data, however, the existing methods can be unsafe in the presence of novel actions. Our goal is to develop a framework to enforce exploration of novel actions with a guarantee for safety. To this end, we first develop Safe Off-Policy Policy Gradient (Safe OPG), which is a model-free safe OPL method based on a high confidence off-policy evaluation. In our first experiment, we observe that Safe OPG almost always satisfies a safety requirement, even when existing methods violate it greatly. However, the result also reveals that Safe OPG tends to be too conservative, suggesting a difficult tradeoff between guaranteeing safety and exploring novel actions. To overcome this tradeoff, we also propose a novel framework called Deployment-Efficient Policy Learning for Safe User Exploration, which leverages safety margin and gradually relaxes safety regularization during multiple (not many) deployments. Our framework thus enables exploration of novel actions while guaranteeing safe implementation of recommender systems.

Kazuki Kawamura, Takuma Udagawa, Kei Tateno

Reciprocal recommender systems (RRS) in dating, gaming, and talent platforms require mutual acceptance for a match. Logged data, however, over-represents popular profiles due to past exposure policies, creating feedback loops that skew learning and fairness. We introduce Counterfactual Reciprocal Recommender Systems (CFRR), a causal framework to mitigate this bias. CFRR uses inverse propensity scored, self-normalized objectives. Experiments show CFRR improves NDCG@10 by up to 3.5% (e.g., from 0.459 to 0.475 on DBLP, from 0.299 to 0.307 on Synthetic), increases long-tail user coverage by up to 51% (from 0.504 to 0.763 on Synthetic), and reduces Gini exposure inequality by up to 24% (from 0.708 to 0.535 on Synthetic). CFRR offers a promising approach for more accurate and fair user-to-user matching.

Tatsuhiro Shimizu, Kazuki Kawamura, Takanori Muroi et al.

We study the novel problem of future off-policy evaluation (F-OPE) and learning (F-OPL) for estimating and optimizing the future value of policies in non-stationary environments, where distributions vary over time. In e-commerce recommendations, for instance, our goal is often to estimate and optimize the policy value for the upcoming month using data collected by an old policy in the previous month. A critical challenge is that data related to the future environment is not observed in the historical data. Existing methods assume stationarity or depend on restrictive reward-modeling assumptions, leading to significant bias. To address these limitations, we propose a novel estimator named \textit{\textbf{O}ff-\textbf{P}olicy Estimator for the \textbf{F}uture \textbf{V}alue (\textbf{\textit{OPFV}})}, designed for accurately estimating policy values at any future time point. The key feature of OPFV is its ability to leverage the useful structure within time-series data. While future data might not be present in the historical log, we can leverage, for example, seasonal, weekly, or holiday effects that are consistent in both the historical and future data. Our estimator is the first to exploit these time-related structures via a new type of importance weighting, enabling effective F-OPE. Theoretical analysis identifies the conditions under which OPFV becomes low-bias. In addition, we extend our estimator to develop a new policy-gradient method to proactively learn a good future policy using only historical data. Empirical results show that our methods substantially outperform existing methods in estimating and optimizing the future policy value under non-stationarity for various experimental setups.

Yuta Saito, Takuma Udagawa, Kei Tateno

Off-policy evaluation (OPE) is the method that attempts to estimate the performance of decision making policies using historical data generated by different policies without conducting costly online A/B tests. Accurate OPE is essential in domains such as healthcare, marketing or recommender systems to avoid deploying poor performing policies, as such policies may hart human lives or destroy the user experience. Thus, many OPE methods with theoretical backgrounds have been proposed. One emerging challenge with this trend is that a suitable estimator can be different for each application setting. It is often unknown for practitioners which estimator to use for their specific applications and purposes. To find out a suitable estimator among many candidates, we use a data-driven estimator selection procedure for off-policy policy performance estimators as a practical solution. As proof of concept, we use our procedure to select the best estimator to evaluate coupon treatment policies on a real-world online content delivery service. In the experiment, we first observe that a suitable estimator might change with different definitions of the outcome variable, and thus the accurate estimator selection is critical in real-world applications of OPE. Then, we demonstrate that, by utilizing the estimator selection procedure, we can easily find out suitable estimators for each purpose.

Yuta Saito, Takuma Udagawa, Haruka Kiyohara et al.

Off-policy Evaluation (OPE), or offline evaluation in general, evaluates the performance of hypothetical policies leveraging only offline log data. It is particularly useful in applications where the online interaction involves high stakes and expensive setting such as precision medicine and recommender systems. Since many OPE estimators have been proposed and some of them have hyperparameters to be tuned, there is an emerging challenge for practitioners to select and tune OPE estimators for their specific application. Unfortunately, identifying a reliable estimator from results reported in research papers is often difficult because the current experimental procedure evaluates and compares the estimators' performance on a narrow set of hyperparameters and evaluation policies. Therefore, it is difficult to know which estimator is safe and reliable to use. In this work, we develop Interpretable Evaluation for Offline Evaluation (IEOE), an experimental procedure to evaluate OPE estimators' robustness to changes in hyperparameters and/or evaluation policies in an interpretable manner. Then, using the IEOE procedure, we perform extensive evaluation of a wide variety of existing estimators on Open Bandit Dataset, a large-scale public real-world dataset for OPE. We demonstrate that our procedure can evaluate the estimators' robustness to the hyperparamter choice, helping us avoid using unsafe estimators. Finally, we apply IEOE to real-world e-commerce platform data and demonstrate how to use our protocol in practice.