Jiaxin Pei

Elinor Poole-Dayan, Jiayi Wu, Taylor Sorensen et al.

We introduce a novel framework for measuring Overton pluralism in LLMs--the extent to which diverse viewpoints are represented in model outputs. We (i) formalize Overton pluralism as a set coverage metric (OvertonScore), (ii) conduct a large-scale U.S.-representative human study (N = 1209; 60 questions; 8 LLMs), and (iii) develop an automated benchmark that closely reproduces human judgments. On average, models achieve OvertonScores of 0.35--0.41, with DeepSeek V3 performing best; yet all models remain far below the theoretical maximum of 1.0, revealing substantial headroom for improvement. Because repeated large-scale human studies are costly and slow, scalable evaluation tools are essential for model development. Hence, we propose an automated benchmark that achieves high rank correlation with human judgments ($ρ=0.88$), providing a practical proxy without replacing human assessment. By turning pluralistic alignment from a normative aim into a measurable benchmark, our work establishes a foundation for systematic progress toward more pluralistic LLMs.

Shenzhe Zhu, Jiao Sun, Yi Nian et al. · mit

AI agents are increasingly used in consumer-facing applications to assist with tasks such as product search, negotiation, and transaction execution. In this paper, we explore a future scenario where both consumers and merchants authorize AI agents to fully automate negotiations and transactions. We aim to answer two key questions: (1) Do different LLM agents vary in their ability to secure favorable deals for users? (2) What risks arise from fully automating deal-making with AI agents in consumer markets? To address these questions, we develop an experimental framework that evaluates the performance of various LLM agents in real-world negotiation and transaction settings. Our findings reveal that AI-mediated deal-making is an inherently imbalanced game -- different agents achieve significantly different outcomes for their users. Moreover, behavioral anomalies in LLMs can result in financial losses for both consumers and merchants, such as overspending or accepting unreasonable deals. These results underscore that while automation can improve efficiency, it also introduces substantial risks. Users should exercise caution when delegating business decisions to AI agents.