Ludovico Boratto

Giacomo Balloccu, Ludovico Boratto, Christian Cancedda et al.

Path reasoning is a notable recommendation approach that models high-order user-product relations, based on a Knowledge Graph (KG). This approach can extract reasoning paths between recommended products and already experienced products and, then, turn such paths into textual explanations for the user. Unfortunately, evaluation protocols in this field appear heterogeneous and limited, making it hard to contextualize the impact of the existing methods. In this paper, we replicated three state-of-the-art relevant path reasoning recommendation methods proposed in top-tier conferences. Under a common evaluation protocol, based on two public data sets and in comparison with other knowledge-aware methods, we then studied the extent to which they meet recommendation utility and beyond objectives, explanation quality, and consumer and provider fairness. Our study provides a picture of the progress in this field, highlighting open issues and future directions. Source code: \url{https://github.com/giacoballoccu/rep-path-reasoning-recsys}.

Ludovico Boratto, Francesco Fabbri, Gianni Fenu et al.

Recent developments in recommendation have harnessed the collaborative power of graph neural networks (GNNs) in learning users' preferences from user-item networks. Despite emerging regulations addressing fairness of automated systems, unfairness issues in graph collaborative filtering remain underexplored, especially from the consumer's perspective. Despite numerous contributions on consumer unfairness, only a few of these works have delved into GNNs. A notable gap exists in the formalization of the latest mitigation algorithms, as well as in their effectiveness and reliability on cutting-edge models. This paper serves as a solid response to recent research highlighting unfairness issues in graph collaborative filtering by reproducing one of the latest mitigation methods. The reproduced technique adjusts the system fairness level by learning a fair graph augmentation. Under an experimental setup based on 11 GNNs, 5 non-GNN models, and 5 real-world networks across diverse domains, our investigation reveals that fair graph augmentation is consistently effective on high-utility models and large datasets. Experiments on the transferability of the fair augmented graph open new issues for future recommendation studies. Source code: https://github.com/jackmedda/FA4GCF.

Giacomo Balloccu, Ludovico Boratto, Christian Cancedda et al.

The integration of path reasoning with language modeling in recommender systems has shown promise for enhancing explainability but often struggles with the authenticity of the explanations provided. Traditional models modify their architecture to produce entities and relations alternately--for example, employing separate heads for each in the model--which does not ensure the authenticity of paths reflective of actual Knowledge Graph (KG) connections. This misalignment can lead to user distrust due to the generation of corrupted paths. Addressing this, we introduce PEARLM (Path-based Explainable-Accurate Recommender based on Language Modelling), which innovates with a Knowledge Graph Constraint Decoding (KGCD) mechanism. This mechanism ensures zero incidence of corrupted paths by enforcing adherence to valid KG connections at the decoding level, agnostic of the underlying model architecture. By integrating direct token embedding learning from KG paths, PEARLM not only guarantees the generation of plausible and verifiable explanations but also highly enhances recommendation accuracy. We validate the effectiveness of our approach through a rigorous empirical assessment, employing a newly proposed metric that quantifies the integrity of explanation paths. Our results demonstrate a significant improvement over existing methods, effectively eliminating the generation of inaccurate paths and advancing the state-of-the-art in explainable recommender systems.

Ludovico Boratto, Gianni Fenu, Mirko Marras et al.

Enabling non-discrimination for end-users of recommender systems by introducing consumer fairness is a key problem, widely studied in both academia and industry. Current research has led to a variety of notions, metrics, and unfairness mitigation procedures. The evaluation of each procedure has been heterogeneous and limited to a mere comparison with models not accounting for fairness. It is hence hard to contextualize the impact of each mitigation procedure w.r.t. the others. In this paper, we conduct a systematic analysis of mitigation procedures against consumer unfairness in rating prediction and top-n recommendation tasks. To this end, we collected 15 procedures proposed in recent top-tier conferences and journals. Only 8 of them could be reproduced. Under a common evaluation protocol, based on two public data sets, we then studied the extent to which recommendation utility and consumer fairness are impacted by these procedures, the interplay between two primary fairness notions based on equity and independence, and the demographic groups harmed by the disparate impact. Our study finally highlights open challenges and future directions in this field. The source code is available at https://github.com/jackmedda/C-Fairness-RecSys.

Erasmo Purificato, Ludovico Boratto, Ernesto William De Luca

The integration of artificial intelligence (AI) into daily life, particularly through information retrieval and recommender systems, has necessitated advanced user modeling and profiling techniques to deliver personalized experiences. These techniques aim to construct accurate user representations based on the rich amounts of data generated through interactions with these systems. This paper presents a comprehensive survey of the current state, evolution, and future directions of user modeling and profiling research. We provide a historical overview, tracing the development from early stereotype models to the latest deep learning techniques, and propose a novel taxonomy that encompasses all active topics in this research area, including recent trends. Our survey highlights the paradigm shifts towards more sophisticated user profiling methods, emphasizing implicit data collection, multi-behavior modeling, and the integration of graph data structures. We also address the critical need for privacy-preserving techniques and the push towards explainability and fairness in user modeling approaches. By examining the definitions of core terminology, we aim to clarify ambiguities and foster a clearer understanding of the field by proposing two novel encyclopedic definitions of the main terms. Furthermore, we explore the application of user modeling in various domains, such as fake news detection, cybersecurity, and personalized education. This survey serves as a comprehensive resource for researchers and practitioners, offering insights into the evolution of user modeling and profiling and guiding the development of more personalized, ethical, and effective AI systems.

Elizabeth Gómez, David Contreras, Ludovico Boratto et al.

Multi-Objective Recommender Systems (MORSs) emerged as a paradigm to guarantee multiple (often conflicting) goals. Besides accuracy, a MORS can operate at the global level, where additional beyond-accuracy goals are met for the system as a whole, or at the individual level, meaning that the recommendations are tailored to the needs of each user. The state-of-the-art MORSs either operate at the global or individual level, without assuming the co-existence of the two perspectives. In this study, we show that when global and individual objectives co-exist, MORSs are not able to meet both types of goals. To overcome this issue, we present an approach that regulates the recommendation lists so as to guarantee both global and individual perspectives, while preserving its effectiveness. Specifically, as individual perspective, we tackle genre calibration and, as global perspective, provider fairness. We validate our approach on two real-world datasets, publicly released with this paper.

Cristian Consonni, Silvia Basile, Matteo Manca et al.

Mobility and transport, by their nature, involve crowds and require the coordination of multiple stakeholders - such as policy-makers, planners, transport operators, and the travelers themselves. However, traditional approaches have been focused on time savings, proposing to users solutions that include the shortest or fastest paths. We argue that this approach towards travel time value is not centered on a traveler's perspective. To date, very few works have mined data from crowds of travelers to test the efficacy and efficiency of novel mobility paradigms. In this paper, we build upon a different paradigm of worthwhile time in which travelers can use their travel time for other activities; we present a new dataset, which contains data about travelers and their journeys, collected from a dedicated mobile application. Each trip contains multi-faceted information: from the transport mode, through its evaluation, to the positive and negative experience factors. To showcase this new dataset's potential, we also present a use case, which compares corresponding trip legs with different transport modes, studying experience factors that negatively impact users using cycling and public transport as alternatives to cars. We conclude by discussing other application domains and research opportunities enabled by the dataset.

Mirko Marras, Ludovico Boratto, Guilherme Ramos et al.

Online educational platforms are playing a primary role in mediating the success of individuals' careers. Therefore, while building overlying content recommendation services, it becomes essential to guarantee that learners are provided with equal recommended learning opportunities, according to the platform values, context, and pedagogy. Though the importance of ensuring equality of learning opportunities has been well investigated in traditional institutions, how this equality can be operationalized in online learning ecosystems through recommender systems is still under-explored. In this paper, we formalize educational principles that model recommendations' learning properties, and a novel fairness metric that combines them in order to monitor the equality of recommended learning opportunities among learners. Then, we envision a scenario wherein an educational platform should be arranged in such a way that the generated recommendations meet each principle to a certain degree for all learners, constrained to their individual preferences. Under this view, we explore the learning opportunities provided by recommender systems in a large-scale course platform, uncovering systematic inequalities. To reduce this effect, we propose a novel post-processing approach that balances personalization and equality of recommended opportunities. Experiments show that our approach leads to higher equality, with a negligible loss in personalization. Our study moves a step forward in operationalizing the ethics of human learning in recommendations, a core unit of intelligent educational systems.

Ludovico Boratto, Gianni Fenu, Mirko Marras

Considering the impact of recommendations on item providers is one of the duties of multi-sided recommender systems. Item providers are key stakeholders in online platforms, and their earnings and plans are influenced by the exposure their items receive in recommended lists. Prior work showed that certain minority groups of providers, characterized by a common sensitive attribute (e.g., gender or race), are being disproportionately affected by indirect and unintentional discrimination. Our study in this paper handles a situation where ($i$) the same provider is associated with multiple items of a list suggested to a user, ($ii$) an item is created by more than one provider jointly, and ($iii$) predicted user-item relevance scores are biasedly estimated for items of provider groups. Under this scenario, we assess disparities in relevance, visibility, and exposure, by simulating diverse representations of the minority group in the catalog and the interactions. Based on emerged unfair outcomes, we devise a treatment that combines observation upsampling and loss regularization, while learning user-item relevance scores. Experiments on real-world data demonstrate that our treatment leads to lower disparate relevance. The resulting recommended lists show fairer visibility and exposure, higher minority item coverage, and negligible loss in recommendation utility.

Ludovico Boratto, Gianni Fenu, Mirko Marras

Recommender systems learn from historical users' feedback that is often non-uniformly distributed across items. As a consequence, these systems may end up suggesting popular items more than niche items progressively, even when the latter would be of interest for users. This can hamper several core qualities of the recommended lists (e.g., novelty, coverage, diversity), impacting on the future success of the underlying platform itself. In this paper, we formalize two novel metrics that quantify how much a recommender system equally treats items along the popularity tail. The first one encourages equal probability of being recommended across items, while the second one encourages true positive rates for items to be equal. We characterize the recommendations of representative algorithms by means of the proposed metrics, and we show that the item probability of being recommended and the item true positive rate are biased against the item popularity. To promote a more equal treatment of items along the popularity tail, we propose an in-processing approach aimed at minimizing the biased correlation between user-item relevance and item popularity. Extensive experiments show that, with small losses in accuracy, our popularity-mitigation approach leads to important gains in beyond-accuracy recommendation quality.

Guilherme Ramos, Ludovico Boratto

Recent literature on ranking systems (RS) has considered users' exposure when they are the object of the ranking. Although items are the object of reputation-based RS, users have a central role also in this class of algorithms. Indeed, when ranking the items, user preferences are weighted by how relevant this user is in the platform (i.e., their reputation). In this paper, we formulate the concept of disparate reputation (DR) and study if users characterized by sensitive attributes systematically get a lower reputation, leading to a final ranking that reflects less their preferences. We consider two demographic attributes, i.e., gender and age, and show that DR systematically occurs. Then, we propose mitigation, which ensures that reputation is independent of the users' sensitive attributes. Experiments on real-world data show that our approach can overcome DR and also improve ranking effectiveness.

Sérgio Nunes, Suzanne Little, Sumit Bhatia et al.

ECIR 2020 https://ecir2020.org/ was one of the many conferences affected by the COVID-19 pandemic. The Conference Chairs decided to keep the initially planned dates (April 14-17, 2020) and move to a fully online event. In this report, we describe the experience of organizing the ECIR 2020 Workshops in this scenario from two perspectives: the workshop organizers and the workshop participants. We provide a report on the organizational aspect of these events and the consequences for participants. Covering the scientific dimension of each workshop is outside the scope of this article.

Joao Saude, Guilherme Ramos, Ludovico Boratto et al.

The spread of online reviews and opinions and its growing influence on people's behavior and decisions, boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and services gained a critical role in business and governments. Current state-of-the-art solutions rank the items with an average of the ratings expressed for an item, with a consequent lack of personalization for the users, and the exposure to attacks and spamming/spurious users. Using these ratings to group users with similar preferences might be useful to present users with items that reflect their preferences and overcome those vulnerabilities. In this paper, we propose a new reputation-based ranking system, utilizing multipartite rating subnetworks, which clusters users by their similarities using three measures, two of them based on Kolmogorov complexity. We also study its resistance to bribery and how to design optimal bribing strategies. Our system is novel in that it reflects the diversity of preferences by (possibly) assigning distinct rankings to the same item, for different groups of users. We prove the convergence and efficiency of the system. By testing it on synthetic and real data, we see that it copes better with spamming/spurious users, being more robust to attacks than state-of-the-art approaches. Also, by clustering users, the effect of bribery in the proposed multipartite ranking system is dimmed, comparing to the bipartite case.