10.2HCSep 22, 2023
PlanFitting: Personalized Exercise Planning with Large Language Model-driven Conversational AgentDonghoon Shin, Gary Hsieh, Young-Ho Kim · uw
Creating personalized and actionable exercise plans often requires iteration with experts, which can be costly and inaccessible to many individuals. This work explores the capabilities of Large Language Models (LLMs) in addressing these challenges. We present PlanFitting, an LLM-driven conversational agent that assists users in creating and refining personalized weekly exercise plans. By engaging users in free-form conversations, PlanFitting helps elicit users' goals, availabilities, and potential obstacles, and enables individuals to generate personalized exercise plans aligned with established exercise guidelines. Our study -- involving a user study, intrinsic evaluation, and expert evaluation -- demonstrated PlanFitting's ability to guide users to create tailored, actionable, and evidence-based plans. We discuss future design opportunities for LLM-driven conversational agents to create plans that better comply with exercise principles and accommodate personal constraints.
14.7HCMar 12, 2024
From Paper to Card: Transforming Design Implications with Generative AIDonghoon Shin, Lucy Lu Wang, Gary Hsieh · allen-ai, uw
Communicating design implications is common within the HCI community when publishing academic papers, yet these papers are rarely read and used by designers. One solution is to use design cards as a form of translational resource that communicates valuable insights from papers in a more digestible and accessible format to assist in design processes. However, creating design cards can be time-consuming, and authors may lack the resources/know-how to produce cards. Through an iterative design process, we built a system that helps create design cards from academic papers using an LLM and text-to-image model. Our evaluation with designers (N=21) and authors of selected papers (N=12) revealed that designers perceived the design implications from our design cards as more inspiring and generative, compared to reading original paper texts, and the authors viewed our system as an effective way of communicating their design implications. We also propose future enhancements for AI-generated design cards.
AI-Assisted Causal Pathway Diagram for Human-Centered DesignRuican Zhong, Donghoon Shin, Rosemary Meza et al. · uw
This paper explores the integration of causal pathway diagrams (CPD) into human-centered design (HCD), investigating how these diagrams can enhance the early stages of the design process. A dedicated CPD plugin for the online collaborative whiteboard platform Miro was developed to streamline diagram creation and offer real-time AI-driven guidance. Through a user study with designers (N=20), we found that CPD's branching and its emphasis on causal connections supported both divergent and convergent processes during design. CPD can also facilitate communication among stakeholders. Additionally, we found our plugin significantly reduces designers' cognitive workload and increases their creativity during brainstorming, highlighting the implications of AI-assisted tools in supporting creative work and evidence-based designs.
11.5HCAug 8, 2025
ThematicPlane: Bridging Tacit User Intent and Latent Spaces for Image GenerationDaniel Lee, Nikhil Sharma, Donghoon Shin et al. · uw
Generative AI has made image creation more accessible, yet aligning outputs with nuanced creative intent remains challenging, particularly for non-experts. Existing tools often require users to externalize ideas through prompts or references, limiting fluid exploration. We introduce ThematicPlane, a system that enables users to navigate and manipulate high-level semantic concepts (e.g., mood, style, or narrative tone) within an interactive thematic design plane. This interface bridges the gap between tacit creative intent and system control. In our exploratory study (N=6), participants engaged in divergent and convergent creative modes, often embracing unexpected results as inspiration or iteration cues. While they grounded their exploration in familiar themes, differing expectations of how themes mapped to outputs revealed a need for more explainable controls. Overall, ThematicPlane fosters expressive, iterative workflows and highlights new directions for intuitive, semantics-driven interaction in generative design tools.
14.6HCJul 24, 2025
PosterMate: Audience-driven Collaborative Persona Agents for Poster DesignDonghoon Shin, Daniel Lee, Gary Hsieh et al. · uw
Poster designing can benefit from synchronous feedback from target audiences. However, gathering audiences with diverse perspectives and reconciling them on design edits can be challenging. Recent generative AI models present opportunities to simulate human-like interactions, but it is unclear how they may be used for feedback processes in design. We introduce PosterMate, a poster design assistant that facilitates collaboration by creating audience-driven persona agents constructed from marketing documents. PosterMate gathers feedback from each persona agent regarding poster components, and stimulates discussion with the help of a moderator to reach a conclusion. These agreed-upon edits can then be directly integrated into the poster design. Through our user study (N=12), we identified the potential of PosterMate to capture overlooked viewpoints, while serving as an effective prototyping tool. Additionally, our controlled online evaluation (N=100) revealed that the feedback from an individual persona agent is appropriate given its persona identity, and the discussion effectively synthesizes the different persona agents' perspectives.
11.3HCFeb 21, 2022
Exploring the Effects of AI-assisted Emotional Support Processes in Online Mental Health CommunityDonghoon Shin, Subeen Park, Esther Hehsun Kim et al.
Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet often difficult for both seekers and providers. To support empathetic interactions, we design an AI-infused workflow that allows users to write emotional supporting messages to other users' posts based on the elicitation of the seeker's emotion and contextual keywords from writing. Based on a preliminary user study (N = 10), we identified that the system helped seekers to clarify emotion and describe text concretely while writing a post. Providers could also learn how to react empathetically to the post. Based on these results, we suggest design implications for our proposed system.
3.7HCSep 2, 2021
Applying the Persona of User's Family Member and the Doctor to the Conversational Agents for HealthcareYoujin Hwang, Donghoon Shin, Sion Baek et al.
Conversational agents have been showing lots of opportunities in healthcare by taking over a lot of tasks that used to be done by a human. One of the major functions of conversational healthcare agent is intervening users' daily behaviors. In this case, forming an intimate and trustful relationship with users is one of the major issues. Factors affecting human-agent relationship should be deeply explored to improve long-term acceptance of healthcare agent. Even though a bunch of ideas and researches have been suggested to increase the acceptance of conversational agents in healthcare, challenges still remain. From the preliminary work we conducted, we suggest an idea of applying the personas of users' family members and the doctor who are in the relationship with users in the real world as a solution for forming the rigid relationship between humans and the chatbot.