Prodromos Malakasiotis

Ilias Chalkidis, Xiang Dai, Manos Fergadiotis et al.

Non-hierarchical sparse attention Transformer-based models, such as Longformer and Big Bird, are popular approaches to working with long documents. There are clear benefits to these approaches compared to the original Transformer in terms of efficiency, but Hierarchical Attention Transformer (HAT) models are a vastly understudied alternative. We develop and release fully pre-trained HAT models that use segment-wise followed by cross-segment encoders and compare them with Longformer models and partially pre-trained HATs. In several long document downstream classification tasks, our best HAT model outperforms equally-sized Longformer models while using 10-20% less GPU memory and processing documents 40-45% faster. In a series of ablation studies, we find that HATs perform best with cross-segment contextualization throughout the model than alternative configurations that implement either early or late cross-segment contextualization. Our code is on GitHub: https://github.com/coastalcph/hierarchical-transformers.

Lefteris Loukas, Manos Fergadiotis, Ilias Chalkidis et al.

Publicly traded companies are required to submit periodic reports with eXtensive Business Reporting Language (XBRL) word-level tags. Manually tagging the reports is tedious and costly. We, therefore, introduce XBRL tagging as a new entity extraction task for the financial domain and release FiNER-139, a dataset of 1.1M sentences with gold XBRL tags. Unlike typical entity extraction datasets, FiNER-139 uses a much larger label set of 139 entity types. Most annotated tokens are numeric, with the correct tag per token depending mostly on context, rather than the token itself. We show that subword fragmentation of numeric expressions harms BERT's performance, allowing word-level BILSTMs to perform better. To improve BERT's performance, we propose two simple and effective solutions that replace numeric expressions with pseudo-tokens reflecting original token shapes and numeric magnitudes. We also experiment with FIN-BERT, an existing BERT model for the financial domain, and release our own BERT (SEC-BERT), pre-trained on financial filings, which performs best. Through data and error analysis, we finally identify possible limitations to inspire future work on XBRL tagging.

Dimitris Pappas, Prodromos Malakasiotis, Ion Androutsopoulos

We study the effect of seven data augmentation (da) methods in factoid question answering, focusing on the biomedical domain, where obtaining training instances is particularly difficult. We experiment with data from the BioASQ challenge, which we augment with training instances obtained from an artificial biomedical machine reading comprehension dataset, or via back-translation, information retrieval, word substitution based on word2vec embeddings, or masked language modeling, question generation, or extending the given passage with additional context. We show that da can lead to very significant performance gains, even when using large pre-trained Transformers, contributing to a broader discussion of if/when da benefits large pre-trained models. One of the simplest da methods, word2vec-based word substitution, performed best and is recommended. We release our artificial training instances and code.

Lefteris Loukas, Ilias Stogiannidis, Odysseas Diamantopoulos et al.

Standard Full-Data classifiers in NLP demand thousands of labeled examples, which is impractical in data-limited domains. Few-shot methods offer an alternative, utilizing contrastive learning techniques that can be effective with as little as 20 examples per class. Similarly, Large Language Models (LLMs) like GPT-4 can perform effectively with just 1-5 examples per class. However, the performance-cost trade-offs of these methods remain underexplored, a critical concern for budget-limited organizations. Our work addresses this gap by studying the aforementioned approaches over the Banking77 financial intent detection dataset, including the evaluation of cutting-edge LLMs by OpenAI, Cohere, and Anthropic in a comprehensive set of few-shot scenarios. We complete the picture with two additional methods: first, a cost-effective querying method for LLMs based on retrieval-augmented generation (RAG), able to reduce operational costs multiple times compared to classic few-shot approaches, and second, a data augmentation method using GPT-4, able to improve performance in data-limited scenarios. Finally, to inspire future research, we provide a human expert's curated subset of Banking77, along with extensive error analysis.

Ilias Stogiannidis, Stavros Vassos, Prodromos Malakasiotis et al.

Prompting Large Language Models (LLMs) performs impressively in zero- and few-shot settings. Hence, small and medium-sized enterprises (SMEs) that cannot afford the cost of creating large task-specific training datasets, but also the cost of pretraining their own LLMs, are increasingly turning to third-party services that allow them to prompt LLMs. However, such services currently require a payment per call, which becomes a significant operating expense (OpEx). Furthermore, customer inputs are often very similar over time, hence SMEs end-up prompting LLMs with very similar instances. We propose a framework that allows reducing the calls to LLMs by caching previous LLM responses and using them to train a local inexpensive model on the SME side. The framework includes criteria for deciding when to trust the local model or call the LLM, and a methodology to tune the criteria and measure the tradeoff between performance and cost. For experimental purposes, we instantiate our framework with two LLMs, GPT-3.5 or GPT-4, and two inexpensive students, a k-NN classifier or a Multi-Layer Perceptron, using two common business tasks, intent recognition and sentiment analysis. Experimental results indicate that significant OpEx savings can be obtained with only slightly lower performance.

Lefteris Loukas, Ilias Stogiannidis, Prodromos Malakasiotis et al.

We propose the use of conversational GPT models for easy and quick few-shot text classification in the financial domain using the Banking77 dataset. Our approach involves in-context learning with GPT-3.5 and GPT-4, which minimizes the technical expertise required and eliminates the need for expensive GPU computing while yielding quick and accurate results. Additionally, we fine-tune other pre-trained, masked language models with SetFit, a recent contrastive learning technique, to achieve state-of-the-art results both in full-data and few-shot settings. Our findings show that querying GPT-3.5 and GPT-4 can outperform fine-tuned, non-generative models even with fewer examples. However, subscription fees associated with these solutions may be considered costly for small organizations. Lastly, we find that generative models perform better on the given task when shown representative samples selected by a human expert rather than when shown random ones. We conclude that a) our proposed methods offer a practical solution for few-shot tasks in datasets with limited label availability, and b) our state-of-the-art results can inspire future work in the area.

Stelios Maroudas, Sotiris Legkas, Prodromos Malakasiotis et al.

In the era of billion-parameter-sized Language Models (LMs), start-ups have to follow trends and adapt their technology accordingly. Nonetheless, there are open challenges since the development and deployment of large models comes with a need for high computational resources and has economical consequences. In this work, we follow the steps of the R&D group of a modern legal-tech start-up and present important insights on model development and deployment. We start from ground zero by pre-training multiple domain-specific multi-lingual LMs which are a better fit to contractual and regulatory text compared to the available alternatives (XLM-R). We present benchmark results of such models in a half-public half-private legal benchmark comprising 5 downstream tasks showing the impact of larger model size. Lastly, we examine the impact of a full-scale pipeline for model compression which includes: a) Parameter Pruning, b) Knowledge Distillation, and c) Quantization: The resulting models are much more efficient without sacrificing performance at large.

Lefteris Loukas, Manos Fergadiotis, Ion Androutsopoulos et al.

We release EDGAR-CORPUS, a novel corpus comprising annual reports from all the publicly traded companies in the US spanning a period of more than 25 years. To the best of our knowledge, EDGAR-CORPUS is the largest financial NLP corpus available to date. All the reports are downloaded, split into their corresponding items (sections), and provided in a clean, easy-to-use JSON format. We use EDGAR-CORPUS to train and release EDGAR-W2V, which are WORD2VEC embeddings for the financial domain. We employ these embeddings in a battery of financial NLP tasks and showcase their superiority over generic GloVe embeddings and other existing financial word embeddings. We also open-source EDGAR-CRAWLER, a toolkit that facilitates downloading and extracting future annual reports.

Nefeli Gkouti, Prodromos Malakasiotis, Stavros Toumpis et al.

NLP research has explored different neural model architectures and sizes, datasets, training objectives, and transfer learning techniques. However, the choice of optimizer during training has not been explored as extensively. Typically, some variant of Stochastic Gradient Descent (SGD) is employed, selected among numerous variants, using unclear criteria, often with minimal or no tuning of the optimizer's hyperparameters. Experimenting with five GLUE datasets, two models (DistilBERT and DistilRoBERTa), and seven popular optimizers (SGD, SGD with Momentum, Adam, AdaMax, Nadam, AdamW, and AdaBound), we find that when the hyperparameters of the optimizers are tuned, there is no substantial difference in test performance across the five more elaborate (adaptive) optimizers, despite differences in training loss. Furthermore, tuning just the learning rate is in most cases as good as tuning all the hyperparameters. Hence, we recommend picking any of the best-behaved adaptive optimizers (e.g., Adam) and tuning only its learning rate. When no hyperparameter can be tuned, SGD with Momentum is the best choice.

Ilias Chalkidis, Manos Fergadiotis, Dimitrios Tsarapatsanis et al.

Interpretability or explainability is an emerging research field in NLP. From a user-centric point of view, the goal is to build models that provide proper justification for their decisions, similar to those of humans, by requiring the models to satisfy additional constraints. To this end, we introduce a new application on legal text where, contrary to mainstream literature targeting word-level rationales, we conceive rationales as selected paragraphs in multi-paragraph structured court cases. We also release a new dataset comprising European Court of Human Rights cases, including annotations for paragraph-level rationales. We use this dataset to study the effect of already proposed rationale constraints, i.e., sparsity, continuity, and comprehensiveness, formulated as regularizers. Our findings indicate that some of these constraints are not beneficial in paragraph-level rationale extraction, while others need re-formulation to better handle the multi-label nature of the task we consider. We also introduce a new constraint, singularity, which further improves the quality of rationales, even compared with noisy rationale supervision. Experimental results indicate that the newly introduced task is very challenging and there is a large scope for further research.

Ilias Chalkidis, Manos Fergadiotis, Nikolaos Manginas et al.

Major scandals in corporate history have urged the need for regulatory compliance, where organizations need to ensure that their controls (processes) comply with relevant laws, regulations, and policies. However, keeping track of the constantly changing legislation is difficult, thus organizations are increasingly adopting Regulatory Technology (RegTech) to facilitate the process. To this end, we introduce regulatory information retrieval (REG-IR), an application of document-to-document information retrieval (DOC2DOC IR), where the query is an entire document making the task more challenging than traditional IR where the queries are short. Furthermore, we compile and release two datasets based on the relationships between EU directives and UK legislation. We experiment on these datasets using a typical two-step pipeline approach comprising a pre-fetcher and a neural re-ranker. Experimenting with various pre-fetchers from BM25 to k nearest neighbors over representations from several BERT models, we show that fine-tuning a BERT model on an in-domain classification task produces the best representations for IR. We also show that neural re-rankers under-perform due to contradicting supervision, i.e., similar query-document pairs with opposite labels. Thus, they are biased towards the pre-fetcher's score. Interestingly, applying a date filter further improves the performance, showcasing the importance of the time dimension.

Ilias Chalkidis, Manos Fergadiotis, Prodromos Malakasiotis et al.

We investigate contract element extraction. We show that LSTM-based encoders perform better than dilated CNNs, Transformers, and BERT in this task. We also find that domain-specific WORD2VEC embeddings outperform generic pre-trained GLOVE embeddings. Morpho-syntactic features in the form of POS tag and token shape embeddings, as well as context-aware ELMO embeddings do not improve performance. Several of these observations contradict choices or findings of previous work on contract element extraction and generic sequence labeling tasks, indicating that contract element extraction requires careful task-specific choices. Analyzing the results of (i) plain TRANSFORMER-based and (ii) BERT-based models, we find that in the examined task, where the entities are highly context-sensitive, the lack of recurrency in TRANSFORMERs greatly affects their performance.

Nikolaos Manginas, Ilias Chalkidis, Prodromos Malakasiotis

Although BERT is widely used by the NLP community, little is known about its inner workings. Several attempts have been made to shed light on certain aspects of BERT, often with contradicting conclusions. A much raised concern focuses on BERT's over-parameterization and under-utilization issues. To this end, we propose o novel approach to fine-tune BERT in a structured manner. Specifically, we focus on Large Scale Multilabel Text Classification (LMTC) where documents are assigned with one or more labels from a large predefined set of hierarchically organized labels. Our approach guides specific BERT layers to predict labels from specific hierarchy levels. Experimenting with two LMTC datasets we show that this structured fine-tuning approach not only yields better classification results but also leads to better parameter utilization.

Ilias Chalkidis, Manos Fergadiotis, Prodromos Malakasiotis et al.

BERT has achieved impressive performance in several NLP tasks. However, there has been limited investigation on its adaptation guidelines in specialised domains. Here we focus on the legal domain, where we explore several approaches for applying BERT models to downstream legal tasks, evaluating on multiple datasets. Our findings indicate that the previous guidelines for pre-training and fine-tuning, often blindly followed, do not always generalize well in the legal domain. Thus we propose a systematic investigation of the available strategies when applying BERT in specialised domains. These are: (a) use the original BERT out of the box, (b) adapt BERT by additional pre-training on domain-specific corpora, and (c) pre-train BERT from scratch on domain-specific corpora. We also propose a broader hyper-parameter search space when fine-tuning for downstream tasks and we release LEGAL-BERT, a family of BERT models intended to assist legal NLP research, computational law, and legal technology applications.

Ilias Chalkidis, Manos Fergadiotis, Sotiris Kotitsas et al.

Large-scale Multi-label Text Classification (LMTC) has a wide range of Natural Language Processing (NLP) applications and presents interesting challenges. First, not all labels are well represented in the training set, due to the very large label set and the skewed label distributions of LMTC datasets. Also, label hierarchies and differences in human labelling guidelines may affect graph-aware annotation proximity. Finally, the label hierarchies are periodically updated, requiring LMTC models capable of zero-shot generalization. Current state-of-the-art LMTC models employ Label-Wise Attention Networks (LWANs), which (1) typically treat LMTC as flat multi-label classification; (2) may use the label hierarchy to improve zero-shot learning, although this practice is vastly understudied; and (3) have not been combined with pre-trained Transformers (e.g. BERT), which have led to state-of-the-art results in several NLP benchmarks. Here, for the first time, we empirically evaluate a battery of LMTC methods from vanilla LWANs to hierarchical classification approaches and transfer learning, on frequent, few, and zero-shot learning on three datasets from different domains. We show that hierarchical methods based on Probabilistic Label Trees (PLTs) outperform LWANs. Furthermore, we show that Transformer-based approaches outperform the state-of-the-art in two of the datasets, and we propose a new state-of-the-art method which combines BERT with LWANs. Finally, we propose new models that leverage the label hierarchy to improve few and zero-shot learning, considering on each dataset a graph-aware annotation proximity measure that we introduce.

John Koutsikakis, Ilias Chalkidis, Prodromos Malakasiotis et al.

Transformer-based language models, such as BERT and its variants, have achieved state-of-the-art performance in several downstream natural language processing (NLP) tasks on generic benchmark datasets (e.g., GLUE, SQUAD, RACE). However, these models have mostly been applied to the resource-rich English language. In this paper, we present GREEK-BERT, a monolingual BERT-based language model for modern Greek. We evaluate its performance in three NLP tasks, i.e., part-of-speech tagging, named entity recognition, and natural language inference, obtaining state-of-the-art performance. Interestingly, in two of the benchmarks GREEK-BERT outperforms two multilingual Transformer-based models (M-BERT, XLM-R), as well as shallower neural baselines operating on pre-trained word embeddings, by a large margin (5%-10%). Most importantly, we make both GREEK-BERT and our training code publicly available, along with code illustrating how GREEK-BERT can be fine-tuned for downstream NLP tasks. We expect these resources to boost NLP research and applications for modern Greek.

Stratos Xenouleas, Prodromos Malakasiotis, Marianna Apidianaki et al.

We propose SumQE, a novel Quality Estimation model for summarization based on BERT. The model addresses linguistic quality aspects that are only indirectly captured by content-based approaches to summary evaluation, without involving comparison with human references. SumQE achieves very high correlations with human ratings, outperforming simpler models addressing these linguistic aspects. Predictions of the SumQE model can be used for system development, and to inform users of the quality of automatically produced summaries and other types of generated text.

Ilias Chalkidis, Manos Fergadiotis, Prodromos Malakasiotis et al.

We consider Large-Scale Multi-Label Text Classification (LMTC) in the legal domain. We release a new dataset of 57k legislative documents from EURLEX, annotated with ~4.3k EUROVOC labels, which is suitable for LMTC, few- and zero-shot learning. Experimenting with several neural classifiers, we show that BIGRUs with label-wise attention perform better than other current state of the art methods. Domain-specific WORD2VEC and context-sensitive ELMO embeddings further improve performance. We also find that considering only particular zones of the documents is sufficient. This allows us to bypass BERT's maximum text length limit and fine-tune BERT, obtaining the best results in all but zero-shot learning cases.

Ilias Chalkidis, Manos Fergadiotis, Prodromos Malakasiotis et al.

We consider the task of Extreme Multi-Label Text Classification (XMTC) in the legal domain. We release a new dataset of 57k legislative documents from EURLEX, the European Union's public document database, annotated with concepts from EUROVOC, a multidisciplinary thesaurus. The dataset is substantially larger than previous EURLEX datasets and suitable for XMTC, few-shot and zero-shot learning. Experimenting with several neural classifiers, we show that BIGRUs with self-attention outperform the current multi-label state-of-the-art methods, which employ label-wise attention. Replacing CNNs with BIGRUs in label-wise attention networks leads to the best overall performance.

John Pavlopoulos, Prodromos Malakasiotis, Juli Bakagianni et al.

Experimenting with a dataset of approximately 1.6M user comments from a Greek news sports portal, we explore how a state of the art RNN-based moderation method can be improved by adding user embeddings, user type embeddings, user biases, or user type biases. We observe improvements in all cases, with user embeddings leading to the biggest performance gains.

John Pavlopoulos, Prodromos Malakasiotis, Ion Androutsopoulos

Experimenting with a new dataset of 1.6M user comments from a Greek news portal and existing datasets of English Wikipedia comments, we show that an RNN outperforms the previous state of the art in moderation. A deep, classification-specific attention mechanism improves further the overall performance of the RNN. We also compare against a CNN and a word-list baseline, considering both fully automatic and semi-automatic moderation.

Georgios-Ioannis Brokos, Prodromos Malakasiotis, Ion Androutsopoulos

We propose a document retrieval method for question answering that represents documents and questions as weighted centroids of word embeddings and reranks the retrieved documents with a relaxation of Word Mover's Distance. Using biomedical questions and documents from BIOASQ, we show that our method is competitive with PUBMED. With a top-k approximation, our method is fast, and easily portable to other domains and languages.