William LaCroix

Shuzhou Yuan, William LaCroix, Hardik Ghoshal et al.

Large Language Models (LLMs) are increasingly employed as AI tutors due to their scalability and potential for personalized instruction. However, off-the-shelf LLMs often underperform in educational settings: they frequently reveal answers too readily, fail to adapt their responses to student uncertainty, and remain vulnerable to emotionally manipulative prompts. To address these challenges, we introduce CoDAE, a framework that adapts LLMs for educational use through Chain-of-Thought (CoT) data augmentation. We collect real-world dialogues between students and a ChatGPT-based tutor and enrich them using CoT prompting to promote step-by-step reasoning and pedagogically aligned guidance. Furthermore, we design targeted dialogue cases to explicitly mitigate three key limitations: over-compliance, low response adaptivity, and threat vulnerability. We fine-tune four open-source LLMs on different variants of the augmented datasets and evaluate them in simulated educational scenarios using both automatic metrics and LLM-as-a-judge assessments. Our results show that models fine-tuned with CoDAE deliver more pedagogically appropriate guidance, better support reasoning processes, and effectively resist premature answer disclosure.

Shuzhou Yuan, Ercong Nie, Yinuo Sun et al.

Large language models (LLMs) frequently produce false refusals, declining benign requests that contain terms resembling unsafe queries. We address this challenge by introducing two comprehensive benchmarks: the Exaggerated Safety Benchmark (XSB) for single-turn prompts, annotated with "Focus" keywords that identify refusal-inducing triggers, and the Multi-turn Scenario-based Exaggerated Safety Benchmark (MS-XSB), which systematically evaluates refusal calibration in realistic, context-rich dialog settings. Our benchmarks reveal that exaggerated refusals persist across diverse recent LLMs and are especially pronounced in complex, multi-turn scenarios. To mitigate these failures, we leverage post-hoc explanation methods to identify refusal triggers and deploy three lightweight, model-agnostic approaches, ignore-word instructions, prompt rephrasing, and attention steering, at inference time, all without retraining or parameter access. Experiments on four instruction-tuned Llama models demonstrate that these strategies substantially improve compliance on safe prompts while maintaining robust safety protections. Our findings establish a reproducible framework for diagnosing and mitigating exaggerated refusals, highlighting practical pathways to safer and more helpful LLM deployments.