HCOct 9, 2025Code
Sentiment Matters: An Analysis of 200 Human-SAV InteractionsLirui Guo, Michael G. Burke, Wynita M. Griggs
Shared Autonomous Vehicles (SAVs) are likely to become an important part of the transportation system, making effective human-SAV interactions an important area of research. This paper introduces a dataset of 200 human-SAV interactions to further this area of study. We present an open-source human-SAV conversational dataset, comprising both textual data (e.g., 2,136 human-SAV exchanges) and empirical data (e.g., post-interaction survey results on a range of psychological factors). The dataset's utility is demonstrated through two benchmark case studies: First, using random forest modeling and chord diagrams, we identify key predictors of SAV acceptance and perceived service quality, highlighting the critical influence of response sentiment polarity (i.e., perceived positivity). Second, we benchmark the performance of an LLM-based sentiment analysis tool against the traditional lexicon-based TextBlob method. Results indicate that even simple zero-shot LLM prompts more closely align with user-reported sentiment, though limitations remain. This study provides novel insights for designing conversational SAV interfaces and establishes a foundation for further exploration into advanced sentiment modeling, adaptive user interactions, and multimodal conversational systems.
HCApr 23, 2025
Exploring human-SAV interaction using LLMs: The impact of psychological factors on user experienceLirui Guo, Michael G. Burke, Wynita M. Griggs
There has been extensive prior work exploring how psychological factors such as anthropomorphism affect the adoption of Shared Autonomous Vehicles (SAVs). However, limited research has been conducted on how prompt strategies in large language models (LLM)-powered conversational SAV agents affect users' perceptions, experiences, and intentions to adopt such technology. In this work, we investigate how conversational SAV agents powered by LLMs drive these psychological factors, such as psychological ownership, the sense of possession a user may come to feel towards an entity or object they may not legally own. We designed four SAV agents with varying levels of anthropomorphic characteristics and psychological ownership triggers. Quantitative measures of psychological ownership, anthropomorphism, quality of service, disclosure tendency, sentiment of SAV responses, and overall acceptance were collected after participants interacted with each SAV. Qualitative feedback was also gathered regarding the experience of psychological ownership during the interactions. The results indicate that an SAV designed to be more anthropomorphic and to induce psychological ownership improved users' perceptions of the SAV's human-like qualities, and its responses were perceived as more positive but also more subjective compared to the control conditions. Qualitative findings support established routes to psychological ownership in the SAV context and suggest that the conversational agent's perceived performance may also influence psychological ownership. Both quantitative and qualitative outcomes highlight the importance of personalization in designing effective SAV interactions. These findings provide practical guidance for designing conversational SAV agents that enhance user experience and adoption.
SPJul 31, 2020
Predictability and Fairness in Social SensingRamen Ghosh, Jakub Marecek, Wynita M. Griggs et al.
We consider the design of distributed algorithms that govern the manner in which agents contribute to a social sensing platform. Specifically, we are interested in situations where fairness among the agents contributing to the platform is needed. A notable example are platforms operated by public bodies, where fairness is a legal requirement. The design of such distributed systems is challenging due to the fact that we wish to simultaneously realise an efficient social sensing platform, but also deliver a predefined quality of service to the agents (for example, a fair opportunity to contribute to the platform). In this paper, we introduce iterated function systems (IFS) as a tool for the design and analysis of systems of this kind. We show how the IFS framework can be used to realise systems that deliver a predictable quality of service to agents, can be used to underpin contracts governing the interaction of agents with the social sensing platform, and which are efficient. To illustrate our design via a use case, we consider a large, high-density network of participating parked vehicles. When awoken by an administrative centre, this network proceeds to search for moving missing entities of interest using RFID-based techniques. We regulate which vehicles are actively searching for the moving entity of interest at any point in time. In doing so, we seek to equalise vehicular energy consumption across the network. This is illustrated through simulations of a search for a missing Alzheimer's patient in Melbourne, Australia. Experimental results are presented to illustrate the efficacy of our system and the predictability of access of agents to the platform independent of initial conditions.
OCFeb 3, 2015
An Assessment on the Use of Stationary Vehicles as a Support to Cooperative PositioningRodrigo H. Ordóñez-Hurtado, Emanuele Crisostomi, Wynita M. Griggs et al.
In this paper, we consider the use of stationary vehicles as tools to enhance the localisation capabilities of moving vehicles in a VANET. We examine the idea in terms of its potential benefits, technical requirements, algorithmic design and experimental evaluation. Simulation results are given to illustrate the efficacy of the technique.