Shivaram Subramanian

Pavithra Harsha, Shivaram Subramanian, Ali Koc et al. · ibm-research

We introduce a new class of data-driven and distribution-free optimistic-robust bimodal inventory optimization (BIO) strategy to effectively allocate inventory across a retail chain to meet time-varying, uncertain omnichannel demand. The bimodal nature of BIO stems from its ability to balance downside risk, as in traditional Robust Optimization (RO), which focuses on worst-case adversarial demand, with upside potential to enhance average-case performance. This enables BIO to remain as resilient as RO while capturing benefits that would otherwise be lost due to endogenous outliers. Omnichannel inventory planning provides a suitable problem setting for analyzing the effectiveness of BIO's bimodal strategy in managing the tradeoff between lost sales at stores and cross-channel e-commerce fulfillment costs, factors that are inherently asymmetric due to channel-specific behaviors. We provide structural insights about the BIO solution and how it can be tuned to achieve a preferred tradeoff between robustness and the average-case performance. Using a real-world dataset from a large American omnichannel retail chain, a business value assessment during a peak period indicates that BIO outperforms pure RO by 27% in terms of realized average profitability and surpasses other competitive baselines under imperfect distributional information by over 10%. This demonstrates that BIO provides a novel, data-driven, and distribution-free alternative to traditional RO that achieves strong average performance while carefully balancing robustness.

Shivaram Subramanian, Wei Sun, Youssef Drissi et al.

With the abundance of available data, many enterprises seek to implement data-driven prescriptive analytics to help them make informed decisions. These prescriptive policies need to satisfy operational constraints, and proactively eliminate rule conflicts, both of which are ubiquitous in practice. It is also desirable for them to be simple and interpretable, so they can be easily verified and implemented. Existing approaches from the literature center around constructing variants of prescriptive decision trees to generate interpretable policies. However, none of the existing methods are able to handle constraints. In this paper, we propose a scalable method that solves the constrained prescriptive policy generation problem. We introduce a novel path-based mixed-integer program (MIP) formulation which identifies a (near) optimal policy efficiently via column generation. The policy generated can be represented as a multiway-split tree which is more interpretable and informative than a binary-split tree due to its shorter rules. We demonstrate the efficacy of our method with extensive experiments on both synthetic and real datasets.

Shivaram Subramanian, Wei Sun

There has been a surge of interest in learning optimal decision trees using mixed-integer programs (MIP) in recent years, as heuristic-based methods do not guarantee optimality and find it challenging to incorporate constraints that are critical for many practical applications. However, existing MIP methods that build on an arc-based formulation do not scale well as the number of binary variables is in the order of $\mathcal{O}(2^dN)$, where $d$ and $N$ refer to the depth of the tree and the size of the dataset. Moreover, they can only handle sample-level constraints and linear metrics. In this paper, we propose a novel path-based MIP formulation where the number of decision variables is independent of $N$. We present a scalable column generation framework to solve the MIP optimally. Our framework produces a multiway-split tree which is more interpretable than the typical binary-split trees due to its shorter rules. Our method can handle nonlinear metrics such as F1 score and incorporate a broader class of constraints. We demonstrate its efficacy with extensive experiments. We present results on datasets containing up to 1,008,372 samples while existing MIP-based decision tree models do not scale well on data beyond a few thousand points. We report superior or competitive results compared to the state-of-art MIP-based methods with up to a 24X reduction in runtime.

Shivaram Subramanian, Zhengliang Xue, Markus Ettl et al.

We introduce a causal aware foundation-model framework for real time optimal decision making in discrete choice environments. We propose a constrained triple-head price optimization (C3PO) network to solve a bilevel decision problem in which a service provider selects an optimal assortment while heterogeneous users make personalized acceptance or rejection choices optimizing their own personalized preferences. C3PO integrates imitation learning of prices, multi-task learning of revenue responses, and in context learning of price elasticity to generate pricing recommendations while adhering to business constraints. During inference, frontier model prompting retrieves an enhanced elasticity prior for new products from behavioral economics literature, improving pricing effectiveness. We demonstrate strong in context learning performance using simulated, synthetic, and real-world datasets. C3PO is trained on simulated data generated from multiple classical discrete choice models in economics. The model is trained on data comprising simulated customer segments and counterfactual action and outcome pairs and evaluated on randomly generated choice environments with no access to the underlying preference structure. The trained model consistently improves the pricing KPIs, with gains increasing as customer price sensitivity increases. We also deploy the tuned foundation model for optimal pricing in real-world applications such as healthcare, tender pricing, airline ancillary pricing, and other domains, achieving substantial gains across multiple products, markets, and divisions.

Wei Sun, Scott McFaddin, Linh Ha Tran et al.

Prescriptive AI represents a transformative shift in decision-making, offering causal insights and actionable recommendations. Despite its huge potential, enterprise adoption often faces several challenges. The first challenge is caused by the limitations of observational data for accurate causal inference which is typically a prerequisite for good decision-making. The second pertains to the interpretability of recommendations, which is crucial for enterprise decision-making settings. The third challenge is the silos between data scientists and business users, hindering effective collaboration. This paper outlines an initiative from IBM Research, aiming to address some of these challenges by offering a suite of prescriptive AI solutions. Leveraging insights from various research papers, the solution suite includes scalable causal inference methods, interpretable decision-making approaches, and the integration of large language models (LLMs) to bridge communication gaps via a conversation agent. A proof-of-concept, PresAIse, demonstrates the solutions' potential by enabling non-ML experts to interact with prescriptive AI models via a natural language interface, democratizing advanced analytics for strategic decision-making.