Lawrence Jang

Rogerio Bonatti, Dan Zhao, Francesco Bonacci et al.

Large language models (LLMs) show remarkable potential to act as computer agents, enhancing human productivity and software accessibility in multi-modal tasks that require planning and reasoning. However, measuring agent performance in realistic environments remains a challenge since: (i) most benchmarks are limited to specific modalities or domains (e.g. text-only, web navigation, Q&A, coding) and (ii) full benchmark evaluations are slow (on order of magnitude of days) given the multi-step sequential nature of tasks. To address these challenges, we introduce the Windows Agent Arena: a reproducible, general environment focusing exclusively on the Windows operating system (OS) where agents can operate freely within a real Windows OS and use the same wide range of applications, tools, and web browsers available to human users when solving tasks. We adapt the OSWorld framework (Xie et al., 2024) to create 150+ diverse Windows tasks across representative domains that require agent abilities in planning, screen understanding, and tool usage. Our benchmark is scalable and can be seamlessly parallelized in Azure for a full benchmark evaluation in as little as 20 minutes. To demonstrate Windows Agent Arena's capabilities, we also introduce a new multi-modal agent, Navi. Our agent achieves a success rate of 19.5% in the Windows domain, compared to 74.5% performance of an unassisted human. Navi also demonstrates strong performance on another popular web-based benchmark, Mind2Web. We offer extensive quantitative and qualitative analysis of Navi's performance, and provide insights into the opportunities for future research in agent development and data generation using Windows Agent Arena. Webpage: https://microsoft.github.io/WindowsAgentArena Code: https://github.com/microsoft/WindowsAgentArena

Haofei Yu, Zhengyang Qi, Lawrence Jang et al.

Advances in multimodal models have greatly improved how interactions relevant to various tasks are modeled. Today's multimodal models mainly focus on the correspondence between images and text, using this for tasks like image-text matching. However, this covers only a subset of real-world interactions. Novel interactions, such as sarcasm expressed through opposing spoken words and gestures or humor expressed through utterances and tone of voice, remain challenging. In this paper, we introduce an approach to enhance multimodal models, which we call Multimodal Mixtures of Experts (MMoE). The key idea in MMoE is to train separate expert models for each type of multimodal interaction, such as redundancy present in both modalities, uniqueness in one modality, or synergy that emerges when both modalities are fused. On a sarcasm detection task (MUStARD) and a humor detection task (URFUNNY), we obtain new state-of-the-art results. MMoE is also able to be applied to various types of models to gain improvement.

Jing Yu Koh, Robert Lo, Lawrence Jang et al.

Autonomous agents capable of planning, reasoning, and executing actions on the web offer a promising avenue for automating computer tasks. However, the majority of existing benchmarks primarily focus on text-based agents, neglecting many natural tasks that require visual information to effectively solve. Given that most computer interfaces cater to human perception, visual information often augments textual data in ways that text-only models struggle to harness effectively. To bridge this gap, we introduce VisualWebArena, a benchmark designed to assess the performance of multimodal web agents on realistic \textit{visually grounded tasks}. VisualWebArena comprises of a set of diverse and complex web-based tasks that evaluate various capabilities of autonomous multimodal agents. To perform on this benchmark, agents need to accurately process image-text inputs, interpret natural language instructions, and execute actions on websites to accomplish user-defined objectives. We conduct an extensive evaluation of state-of-the-art LLM-based autonomous agents, including several multimodal models. Through extensive quantitative and qualitative analysis, we identify several limitations of text-only LLM agents, and reveal gaps in the capabilities of state-of-the-art multimodal language agents. VisualWebArena provides a framework for evaluating multimodal autonomous language agents, and offers insights towards building stronger autonomous agents for the web. Our code, baseline models, and data is publicly available at https://jykoh.com/vwa.

Frank F. Xu, Yufan Song, Boxuan Li et al. · cmu

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models (LLMs), there has also been a rapid development in AI agents that interact with and affect change in their surrounding environments. But how performant are AI agents at accelerating or even autonomously performing work-related tasks? The answer to this question has important implications both for industry looking to adopt AI into their workflows and for economic policy to understand the effects that adoption of AI may have on the labor market. To measure the progress of these LLM agents' performance on performing real-world professional tasks, in this paper we introduce TheAgentCompany, an extensible benchmark for evaluating AI agents that interact with the world in similar ways to those of a digital worker: by browsing the Web, writing code, running programs, and communicating with other coworkers. We build a self-contained environment with internal web sites and data that mimics a small software company environment, and create a variety of tasks that may be performed by workers in such a company. We test baseline agents powered by both closed API-based and open-weights language models (LMs), and find that the most competitive agent can complete 30% of tasks autonomously. This paints a nuanced picture on task automation with LM agents--in a setting simulating a real workplace, a good portion of simpler tasks could be solved autonomously, but more difficult long-horizon tasks are still beyond the reach of current systems. We release code, data, environment, and experiments on https://the-agent-company.com.

Lawrence Jang, Yinheng Li, Dan Zhao et al.

Videos are often used to learn or extract the necessary information to complete tasks in ways different than what text and static imagery alone can provide. However, many existing agent benchmarks neglect long-context video understanding, instead focusing on text or static image inputs. To bridge this gap, we introduce VideoWebArena (VideoWA), a benchmark for evaluating the capabilities of long-context multimodal agents for video understanding. VideoWA consists of 2,021 web agent tasks based on manually crafted video tutorials, which total almost four hours of content. For our benchmark, we define a taxonomy of long-context video-based agent tasks with two main areas of focus: skill retention and factual retention. While skill retention tasks evaluate whether an agent can use a given human demonstration to complete a task efficiently, the factual retention task evaluates whether an agent can retrieve instruction-relevant information from a video to complete a task. We find that the best model achieves 13.3% success on factual retention tasks and 45.8% on factual retention QA pairs, far below human performance at 73.9% and 79.3%, respectively. On skill retention tasks, long-context models perform worse with tutorials than without, exhibiting a 5% performance decrease in WebArena tasks and a 10.3% decrease in VisualWebArena tasks. Our work highlights the need to improve the agentic abilities of long-context multimodal models and provides a testbed for future development with long-context video agents.

Kai Zhang, Xiangchao Chen, Bo Liu et al. · microsoft-research

A long-term goal of language agents is to learn and improve through their own experience, ultimately outperforming humans in complex, real-world tasks. However, training agents from experience data with reinforcement learning remains difficult in many environments, which either lack verifiable rewards (e.g., websites) or require inefficient long-horizon rollouts (e.g., multi-turn tool use). As a result, most current agents rely on supervised fine-tuning on expert data, which is challenging to scale and generalizes poorly. This limitation stems from the nature of expert demonstrations: they capture only a narrow range of scenarios and expose the agent to limited environment diversity. We address this limitation with a middle-ground paradigm we call early experience: interaction data generated by the agent's own actions, where the resulting future states serve as supervision without reward signals. Within this paradigm we study two strategies of using such data: (1) Implicit world modeling, which uses collected states to ground the policy in environment dynamics; and (2) Self-reflection, where the agent learns from its suboptimal actions to improve reasoning and decision-making. We evaluate across eight diverse environments and multiple model families. Our approaches consistently improve effectiveness and out-of-domain generalization, highlighting the value of early experience. Moreover, in environments with verifiable rewards, our results provide promising signals that early experience offers a strong foundation for subsequent reinforcement learning, positioning it as a practical bridge between imitation learning and fully experience-driven agents.

Gabriel Sarch, Lawrence Jang, Michael J. Tarr et al.

Large-scale generative language and vision-language models (LLMs and VLMs) excel in few-shot learning but require high-quality demonstrations. We propose In-Context Abstraction Learning (ICAL), enabling VLM agents to transform suboptimal trajectories into high-quality training data through self-reflection and human feedback. Given imperfect task demonstrations, a VLM abstracts trajectories into generalized strategies and action annotations by correcting inefficiencies and annotating cognitive abstractions: causal relationships, object state changes, temporal subgoals, and task-relevant visual elements. These annotations are iteratively refined through human feedback during execution in similar environments. The resulting examples significantly improve decision-making when used for retrieval-augmented generation or fine-tuning. As the agent's example library grows, it becomes more efficient at abstracting new examples, requiring less human feedback and fewer environment interactions. ICAL achieves state-of-the-art results across multiple benchmarks. In TEACh dialogue-based instruction following, combining fine-tuning and retrieval on ICAL examples outperforms raw human demonstrations and expert examples by 17.5% in goal-condition success. In VisualWebArena, retrieval-augmented GPT-4V with ICAL improves task success 1.6x, while fine-tuned Qwen2-VL achieves 2.8x improvement over the base model. In Ego4D action forecasting, we surpass few-shot GPT-4V and remain competitive with supervised models. Our approach scales 2x better than raw demonstrations and significantly reduces manual prompt engineering requirements.