8.1HCApr 3
Disrupting Cognitive Passivity: Rethinking AI-Assisted Data Literacy through Cognitive AlignmentYongsu Ahn, Nam Wook Kim, Benjamin Bach
AI chatbots are increasingly stepping into roles as collaborators or teachers in analyzing, visualizing, and reasoning through data and domain problem. Yet, AI's default assistant mode with its comprehensive and one-off responses may undermine opportunities for practitioners to develop literacy through their own thinking, inducing cognitive passivity. Drawing on evidence from empirical studies and theories, we argue that disrupting cognitive passivity necessitates a nuanced approach: rather than simply making AI promote deliberative thinking, there is a need for more dynamic and adaptive strategy through cognitive alignment -- a framework that characterizes effective human-AI interaction as a function of alignment between users' cognitive demand and AI's interaction mode. In the framework, we provide the mapping between AI's interaction mode (transmissive or deliberative) and users' cognitive demand (receptive or deliberative), otherwise leading to either cognitive passivity or friction. We further discuss implications and offer open questions for future research on data literacy.
3.2HCJan 27
From Answer Givers to Design Mentors: Guiding LLMs with the Cognitive Apprenticeship ModelYongsu Ahn, Lejun R Liao, Benjamin Bach et al.
Design feedback helps practitioners improve their artifacts while also fostering reflection and design reasoning. Large Language Models (LLMs) such as ChatGPT can support design work, but often provide generic, one-off suggestions that limit reflective engagement. We investigate how to guide LLMs to act as design mentors by applying the Cognitive Apprenticeship Model, which emphasizes demonstrating reasoning through six methods: modeling, coaching, scaffolding, articulation, reflection, and exploration. We operationalize these instructional methods through structured prompting and evaluate them in a within-subjects study with data visualization practitioners. Participants interacted with both a baseline LLM and an instructional LLM designed with cognitive apprenticeship prompts. Surveys, interviews, and conversational log analyses compared experiences across conditions. Our findings show that cognitively informed prompts elicit deeper design reasoning and more reflective feedback exchanges, though the baseline is sometimes preferred depending on task types or experience levels. We distill design considerations for AI-assisted feedback systems that foster reflective practice.