Katie Nguyen

Eugen Beck, Sarah Beranek, Uma Moothiringote et al.

Evaluating English ASR systems for conversational AI applications remains difficult, as many publicly available corpora are either pre-segmented into short segments, consist of read or prepared speech, or lack explicit dialect annotations to evaluate robustness for a diverse user base. This work presents the AppTek Call-Center Dialogues corpus, a collection of spontaneous, role-played agent-customer conversations spanning fourteen English accents covering sixteen service-oriented scenarios. The dataset was commissioned specifically for evaluation and none of the audio or text was publicly available prior to release, reducing the risk of overlap with existing large-scale pretraining corpora. We benchmark a set of open-source ASR systems under different segmentation approaches. Results show substantial variation across accents and segmentation methods, indicating that good performance on general American English benchmarks does not necessarily generalize to other accents.

David Thulke, Yingbo Gao, Petrus Pelser et al.

This paper introduces ClimateGPT, a model family of domain-specific large language models that synthesize interdisciplinary research on climate change. We trained two 7B models from scratch on a science-oriented dataset of 300B tokens. For the first model, the 4.2B domain-specific tokens were included during pre-training and the second was adapted to the climate domain after pre-training. Additionally, ClimateGPT-7B, 13B and 70B are continuously pre-trained from Llama~2 on a domain-specific dataset of 4.2B tokens. Each model is instruction fine-tuned on a high-quality and human-generated domain-specific dataset that has been created in close cooperation with climate scientists. To reduce the number of hallucinations, we optimize the model for retrieval augmentation and propose a hierarchical retrieval strategy. To increase the accessibility of our model to non-English speakers, we propose to make use of cascaded machine translation and show that this approach can perform comparably to natively multilingual models while being easier to scale to a large number of languages. Further, to address the intrinsic interdisciplinary aspect of climate change we consider different research perspectives. Therefore, the model can produce in-depth answers focusing on different perspectives in addition to an overall answer. We propose a suite of automatic climate-specific benchmarks to evaluate LLMs. On these benchmarks, ClimateGPT-7B performs on par with the ten times larger Llama-2-70B Chat model while not degrading results on general domain benchmarks. Our human evaluation confirms the trends we saw in our benchmarks. All models were trained and evaluated using renewable energy and are released publicly.