9.8HCMar 25
More Than "Means to an End": Supporting Reasoning with Transparently Designed AI Data Science ProcessesVenkatesh Sivaraman, Patrick Vossler, Adam Perer et al.
Generative artificial intelligence (AI) tools can now help people perform complex data science tasks regardless of their expertise. While these tools have great potential to help more people work with data, their end-to-end approach does not support users in evaluating alternative approaches and reformulating problems, both critical to solving open-ended tasks in high-stakes domains. In this paper, we reflect on two AI data science systems designed for the medical setting and how they function as tools for thought. We find that success in these systems was driven by constructing AI workflows around intentionally-designed intermediate artifacts, such as readable query languages, concept definitions, or input-output examples. Despite opaqueness in other parts of the AI process, these intermediates helped users reason about important analytical choices, refine their initial questions, and contribute their unique knowledge. We invite the HCI community to consider when and how intermediate artifacts should be designed to promote effective data science thinking.
4.1LGMay 31, 2025
"Who experiences large model decay and why?" A Hierarchical Framework for Diagnosing Heterogeneous Performance DriftHarvineet Singh, Fan Xia, Alexej Gossmann et al.
Machine learning (ML) models frequently experience performance degradation when deployed in new contexts. Such degradation is rarely uniform: some subgroups may suffer large performance decay while others may not. Understanding where and how large differences in performance arise is critical for designing targeted corrective actions that mitigate decay for the most affected subgroups while minimizing any unintended effects. Current approaches do not provide such detailed insight, as they either (i) explain how average performance shifts arise or (ii) identify adversely affected subgroups without insight into how this occurred. To this end, we introduce a Subgroup-scanning Hierarchical Inference Framework for performance drifT (SHIFT). SHIFT first asks "Is there any subgroup with unacceptably large performance decay due to covariate/outcome shifts?" (Where?) and, if so, dives deeper to ask "Can we explain this using more detailed variable(subset)-specific shifts?" (How?). In real-world experiments, we find that SHIFT identifies interpretable subgroups affected by performance decay, and suggests targeted actions that effectively mitigate the decay.