Yingying He

Jun Quan, Ze Wei, Qiang Gan et al.

The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale human-annotated datasets. Such methods are not able to deal with the cold-start scenarios in industrial products. To alleviate the problem, we propose FORCE, a Framework Of Rule-based Conversational Recommender system that helps developers to quickly build CRS bots by simple configuration. We conduct experiments on two datasets in different languages and domains to verify its effectiveness and usability.

Zujie Liang, Huang Hu, Can Xu et al.

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies precisely and appropriately. Second, only the items mentioned in the training corpus have a chance to be recommended in the conversation. To tackle these challenges, we introduce a novel framework called NTRD for recommender dialogue system that decouples the dialogue generation from the item recommendation. NTRD has two key components, i.e., response template generator and item selector. The former adopts an encoder-decoder model to generate a response template with slot locations tied to target items, while the latter fills in slot locations with the proper items using a sufficient attention mechanism. Our approach combines the strengths of both classical slot filling approaches (that are generally controllable) and modern neural NLG approaches (that are generally more natural and accurate). Extensive experiments on the benchmark ReDial show our NTRD significantly outperforms the previous state-of-the-art methods. Besides, our approach has the unique advantage to produce novel items that do not appear in the training set of dialogue corpus. The code is available at \url{https://github.com/jokieleung/NTRD}.

Yingying He, Xiaobing Pei

Log anomaly detection is a critical component in modern software system security and maintenance, serving as a crucial support and basis for system monitoring, operation, and troubleshooting. It aids operations personnel in timely identification and resolution of issues. However, current methods in log anomaly detection still face challenges such as underutilization of unlabeled data, imbalance between normal and anomaly class data, and high rates of false positives and false negatives, leading to insufficient effectiveness in anomaly recognition. In this study, we propose a semi-supervised log anomaly detection method named DQNLog, which integrates deep reinforcement learning to enhance anomaly detection performance by leveraging a small amount of labeled data and large-scale unlabeled data. To address issues of imbalanced data and insufficient labeling, we design a state transition function biased towards anomalies based on cosine similarity, aiming to capture semantic-similar anomalies rather than favoring the majority class. To enhance the model's capability in learning anomalies, we devise a joint reward function that encourages the model to utilize labeled anomalies and explore unlabeled anomalies, thereby reducing false positives and false negatives. Additionally, to prevent the model from deviating from normal trajectories due to misestimation, we introduce a regularization term in the loss function to ensure the model retains prior knowledge during updates. We evaluate DQNLog on three widely used datasets, demonstrating its ability to effectively utilize large-scale unlabeled data and achieve promising results across all experimental datasets.