1.1CLJan 12Code
PsyCLIENT: Client Simulation via Conversational Trajectory Modeling for Trainee Practice and Model Evaluation in Mental Health CounselingHuachuan Qiu, Zhaoming Chen, Yuqian Chen et al.
LLM-based client simulation has emerged as a promising tool for training novice counselors and evaluating automated counseling systems. However, existing client simulation approaches face three key challenges: (1) limited diversity and realism in client profiles, (2) the lack of a principled framework for modeling realistic client behaviors, and (3) a scarcity in Chinese-language settings. To address these limitations, we propose PsyCLIENT, a novel simulation framework grounded in conversational trajectory modeling. By conditioning LLM generation on predefined real-world trajectories that incorporate explicit behavior labels and content constraints, our approach ensures diverse and realistic interactions. We further introduce PsyCLIENT-CP, the first open-source Chinese client profile dataset, covering 60 distinct counseling topics. Comprehensive evaluations involving licensed professional counselors demonstrate that PsyCLIENT significantly outperforms baselines in terms of authenticity and training effectiveness. Notably, the simulated clients are nearly indistinguishable from human clients, achieving an about 95\% expert confusion rate in discrimination tasks. These findings indicate that conversational trajectory modeling effectively bridges the gap between theoretical client profiles and dynamic, realistic simulations, offering a robust solution for mental health education and research. Code and data will be released to facilitate future research in mental health counseling.
1.1CLJan 21
RECAP: Resistance Capture in Text-based Mental Health Counseling with Large Language ModelsAnqi Li, Yuqian Chen, Yu Lu et al.
Recognizing and navigating client resistance is critical for effective mental health counseling, yet detecting such behaviors is particularly challenging in text-based interactions. Existing NLP approaches oversimplify resistance categories, ignore the sequential dynamics of therapeutic interventions, and offer limited interpretability. To address these limitations, we propose PsyFIRE, a theoretically grounded framework capturing 13 fine-grained resistance behaviors alongside collaborative interactions. Based on PsyFIRE, we construct the ClientResistance corpus with 23,930 annotated utterances from real-world Chinese text-based counseling, each supported by context-specific rationales. Leveraging this dataset, we develop RECAP, a two-stage framework that detects resistance and fine-grained resistance types with explanations. RECAP achieves 91.25% F1 for distinguishing collaboration and resistance and 66.58% macro-F1 for fine-grained resistance categories classification, outperforming leading prompt-based LLM baselines by over 20 points. Applied to a separate counseling dataset and a pilot study with 62 counselors, RECAP reveals the prevalence of resistance, its negative impact on therapeutic relationships and demonstrates its potential to improve counselors' understanding and intervention strategies.
0.6CLFeb 25
Multi-dimensional Assessment and Explainable Feedback for Counselor Responses to Client Resistance in Text-based Counseling with LLMsAnqi Li, Ruihan Wang, Zhaoming Chen et al.
Effectively addressing client resistance is a sophisticated clinical skill in psychological counseling, yet practitioners often lack timely and scalable supervisory feedback to refine their approaches. Although current NLP research has examined overall counseling quality and general therapeutic skills, it fails to provide granular evaluations of high-stakes moments where clients exhibit resistance. In this work, we present a comprehensive pipeline for the multi-dimensional evaluation of human counselors' interventions specifically targeting client resistance in text-based therapy. We introduce a theory-driven framework that decomposes counselor responses into four distinct communication mechanisms. Leveraging this framework, we curate and share an expert-annotated dataset of real-world counseling excerpts, pairing counselor-client interactions with professional ratings and explanatory rationales. Using this data, we perform full-parameter instruction tuning on a Llama-3.1-8B-Instruct backbone to model fine-grained evaluative judgments of response quality and generate explanations underlying. Experimental results show that our approach can effectively distinguish the quality of different communication mechanisms (77-81% F1), substantially outperforming GPT-4o and Claude-3.5-Sonnet (45-59% F1). Moreover, the model produces high-quality explanations that closely align with expert references and receive near-ceiling ratings from human experts (2.8-2.9/3.0). A controlled experiment with 43 counselors further confirms that receiving these AI-generated feedback significantly improves counselors' ability to respond effectively to client resistance.