H Andrew Schwartz

3papers

3 Papers

SIJun 22
Beyond Satisfaction: Learning Associations Between Content, Reviews, and Well-Being

Aaron Marker, Joel Lehman, H. Andrew Schwartz

Digital platforms commonly optimize for satisfaction using signals such as ratings, likes, and sentiment, implicitly treating satisfaction as a proxy for user well-being. Psychological theory, however, characterizes well-being as a multidimensional construct that extends beyond satisfaction or short-term positivity. In this paper, we examine whether commonly used satisfaction signals capture expressions of well-being, and what types of content are associated with different well-being outcomes. Our study focuses on book consumption, a convenient domain wherein users engage substantially with fixed pieces of content and sometimes provide nuanced long-form feedback. Our results show that (a) rating scales and sentiment only loosely correlate with most facets of psychological well-being and (b) ratings and sentiment are more closely aligned with immediate and hedonic as opposed to enduring and eudaimonic expressions of well-being. Further, by linking reviews to book content, we find that themes related to values, and institutions like religion (Pearson r = 0.35) or human drives (r=.26) are associated with higher meaning and accomplishment respectively, while incivility (avg r = -.15) and past-focused language (avg r = -.12) are associated with lower well-being. These findings motivate richer outcome targets for content recommendation systems beyond satisfaction alone.

6.3CLJun 19
Evaluating Document-Tuned Transformer Representations for Person-level Mental Health Assessment

Aaron Marker, Oscar Kjell, Vasudha Varadarajan et al.

Person-level psychological assessment requires aggregating meaning across many messages from the same individual, a task that document-level training objectives were not explicitly designed for. We present a systematic, empirical comparison between architecturally matched traditional (a) base-transformers and (b) document-tuned-transformers (further contrastively fine-tuned at the document-level, sometimes referred to as "sentence transformers") under otherwise identical conditions. Comparing layer-wise and overall performance across two longitudinal mental health and psychological datasets, we find document-tuned models demonstrated a consistent improvement over base representations (increase in Pearson r of 13.4%, p=.015). Robustness analyses revealed document-tuned models remained more accurate under perturbations to word deletion, synonym replacement, typo injection, and back translation. Further, hedged language (e.g., `usually') was more characteristic of outcomes in document-tuned embeddings while abundance (e.g., `lot') was more characteristic of base-transformers, suggesting document-tuned models may better capture uncertainty. These results suggest representation choice impacts mental health prediction, document-tuned models often being more adept.

1.1CLJan 12
From Word Sequences to Behavioral Sequences: Adapting Modeling and Evaluation Paradigms for Longitudinal NLP

Adithya V Ganesan, Vasudha Varadarajan, Oscar NE Kjell et al.

While NLP typically treats documents as independent and unordered samples, in longitudinal studies, this assumption rarely holds: documents are nested within authors and ordered in time, forming person-indexed, time-ordered $\textit{behavioral sequences}$. Here, we demonstrate the need for and propose a longitudinal modeling and evaluation paradigm that consequently updates four parts of the NLP pipeline: (1) evaluation splits aligned to generalization over people ($\textit{cross-sectional}$) and/or time ($\textit{prospective}$); (2) accuracy metrics separating between-person differences from within-person dynamics; (3) sequence inputs to incorporate history by default; and (4) model internals that support different $\textit{coarseness}$ of latent state over histories (pooled summaries, explicit dynamics, or interaction-based models). We demonstrate the issues ensued by traditional pipeline and our proposed improvements on a dataset of 17k daily diary transcripts paired with PTSD symptom severity from 238 participants, finding that traditional document-level evaluation can yield substantially different and sometimes reversed conclusions compared to our ecologically valid modeling and evaluation. We tie our results to a broader discussion motivating a shift from word-sequence evaluation toward $\textit{behavior-sequence}$ paradigms for NLP.