Wilder Baldwin

Ali Pourghasemi Fatideh, Wilder Baldwin, Maria Dhakal et al.

LLM-based dialogue assistants have become mainstream tools for software developers, yet current evaluation benchmarks focus exclusively on functional correctness. This leaves a critical gap in assessing the quality and accuracy of these conversations when handling Non-Functional Requirements (NFRs), which are inherently vague, context-dependent, and involve many parts of a program. Evaluating how well these systems support collaborative reasoning about NFRs requires methods that go beyond single-turn accuracy to capture both the correctness of the system's outputs and the quality of the multi-turn interaction. In this paper, we investigate the accuracy and quality of multi-turn conversations between developers and an LLM-based agent in the domain of Health Insurance Portability and Accountability Act (HIPAA) regulatory compliance. We hired 49 programmers to interact with GitHub Copilot to assess 148 HIPAA-derived NFRs against the iTrust codebase, a system designed to comply with HIPAA regulations, across three dimensions: requirement satisfaction level, reasoning, and code localization. We find that developers tend to agree with LLM assessments, but accuracy against expert ground truth is low. We model user satisfaction and find that longer system responses and more information-providing turns negatively affect user satisfaction, whereas proactive interactions positively affect it. Our findings provide insights for designing LLM-based dialogue systems that support NFR assessment.

Wilder Baldwin, Sepideh Ghanavati

The risks posed by AI features are increasing as they are rapidly integrated into software applications. In response, regulations and standards for safe and secure AI have been proposed. In this paper, we present an agentic framework that constructs knowledge graphs (KGs) from AI policy documents and retrieves policy-relevant information to answer questions. We build KGs from three AI risk-related polices under two ontology schemas, and then evaluate five LLMs on 42 policy QA tasks spanning six reasoning types, from entity lookup to cross-policy inference, using both heuristic scoring and an LLM-as-judge. KG augmentation improves scores for all five models, and an open, LLM-discovered schema matches or exceeds the formal ontology.