Robert Hawkins

Kiyosu Maeda, William P. McCarthy, Ching-Yi Tsai et al.

A quintessential feature of human intelligence is the ability to create ad hoc conventions over time to achieve shared goals efficiently. We investigate how communication strategies evolve through repeated collaboration as people coordinate on shared procedural abstractions. To this end, we conducted an online unimodal study (n = 98) using natural language to probe abstraction hierarchies. In a follow-up lab study (n = 40), we examined how multimodal communication (speech and gestures) changed during physical collaboration. Pairs used augmented reality to isolate their partner's hand and voice; one participant viewed a 3D virtual tower and sent instructions to the other, who built the physical tower. Participants became faster and more accurate by establishing linguistic and gestural abstractions and using cross-modal redundancy to emphasize key changes from previous interactions. Based on these findings, we extend probabilistic models of convention formation to multimodal settings, capturing shifts in modality preferences. Our findings and model provide building blocks for designing convention-aware intelligent agents situated in the physical world.

Polina Tsvilodub, Karl Mulligan, Todd Snider et al.

When deciding how to act under uncertainty, agents may choose to act to reduce uncertainty or they may act despite that uncertainty.In communicative settings, an important way of reducing uncertainty is by asking clarification questions (CQs). We predict that the decision to ask a CQ depends on both contextual uncertainty and the cost of alternative actions, and that these factors interact: uncertainty should matter most when acting incorrectly is costly. We formalize this interaction in a computational model based on expected regret: how much an agent stands to lose by acting now rather than with full information. We test these predictions in two experiments, one examining purely linguistic responses to questions and another extending to choices between clarification and non-linguistic action. Taken together, our results suggest a rational tradeoff: humans tend to seek clarification proportional to the risk of substantial loss when acting under uncertainty.