Xianling Zeng

Xianling Zeng, Zihan Yu, Sichen Zhao et al.

Accurate pre-order shipping cost estimation is important in e-commerce because it affects price presentation, margin planning, and conversion. In practice, shipping cost is shaped not only by distance but also by destination demand mix, billable weight, dimensional pricing, surcharge triggers, and latent operational effects such as shipment consolidation. Static lookup methods therefore miss important sources of variation, while monolithic regressors may exploit strong but non-causal correlations. We propose RouteCost, a production-inspired multi-stage framework that decomposes the problem into time-aware demand forecasting, fee-card-informed baseline pricing, Stage 2 residual correction, and proxy-based box-consolidation inference. Route-level cost estimates are aggregated through a route-weighted expectation formulation to produce product-level shipping cost predictions. Across over 250,000 orders, 260 products, and 18 months of order history, the framework improves predictive quality and aggregate calibration while preserving route-level interpretability.

Sichen Zhao, Zhiming Xue, Yalun Qi et al.

Malicious bots pose a growing threat to e-commerce platforms by scraping data, hoarding inventory, and perpetrating fraud. Traditional bot mitigation techniques, including IP blacklists and CAPTCHA-based challenges, are increasingly ineffective or intrusive, as modern bots leverage proxies, botnets, and AI-assisted evasion strategies. This work proposes a non-intrusive graph-based bot detection framework for e-commerce that models user session behavior through a graph representation and applies an inductive graph neural network for classification. The approach captures both relational structure and behavioral semantics, enabling accurate identification of subtle automated activity that evades feature-based methods. Experiments on real-world e-commerce traffic demonstrate that the proposed inductive graph model outperforms a strong session-level multilayer perceptron baseline in terms of AUC and F1 score. Additional adversarial perturbation and cold-start simulations show that the model remains robust under moderate graph modifications and generalizes effectively to previously unseen sessions and URLs. The proposed framework is deployment-friendly, integrates with existing systems without client-side instrumentation, and supports real-time inference and incremental updates, making it suitable for practical e-commerce security deployments.

Zhiming Xue, Sichen Zhao, Yalun Qi et al.

With the rapid development of the e-commerce industry, the logistics network is experiencing unprecedented pressure. The traditional static routing strategy most time cannot tolerate the traffic congestion and fluctuating retail demand. In this paper, we propose a Risk-Aware Dynamic Routing(RADR) framework which integrates Spatiotemporal Graph Neural Networks (ST-GNN) with combinatorial optimization. We first construct a logistics topology graph by using the discrete GPS data using spatial clustering methods. Subsequently, a hybrid deep learning model combining Graph Convolutional Network (GCN) and Gated Recurrent Unit (GRU) is adopted to extract spatial correlations and temporal dependencies for predicting future congestion risks. These prediction results are then integrated into a dynamic edge weight mechanism to perform path planning. We evaluated the framework on the Smart Logistics Dataset 2024, which contains real-world Internet of Things(IoT) sensor data. The experimental results show that the RADR algorithm significantly enhances the resilience of the supply chain. Particularly in the case study of high congestion scenarios, our method reduces the potential congestion risk exposure by 19.3% while only increasing the transportation distance by 2.1%. This empirical evidence confirms that the proposed data-driven approach can effectively balance delivery efficiency and operational safety.

Zihan Yu, Xianling Zeng, Zhiming Xue et al.

The rapid growth of large-scale AI workloads, particularly Large Language Model (LLM) training and inference, is fundamentally reshaping the operational dynamics of hyperscale data centers. Unlike traditional cloud workloads, AI-driven jobs exhibit bursty, high-intensity, and rapidly shifting resource demands, often leading to sudden capacity stress that cannot be effectively handled by reactive threshold-based mechanisms. In this paper, we propose a deployment-oriented, burst-aware early warning framework for proactive capacity stress prediction under AI workload surges. We formulate the problem as a high-recall forecasting task over multivariate telemetry windows, with the explicit goal of enabling operational intervention before system degradation occurs. The proposed framework integrates workload intensity, temporal variation, and system pressure signals, and employs a lightweight tree-based learning model to capture nonlinear interactions in highly imbalanced environments. To evaluate the system under realistic conditions, we introduce an AI workload surge injection methodology that simulates burst-driven demand patterns observed in large-scale AI systems. Our XGBoost-based model achieves an ROC AUC of 0.697 and an AP of 0.670, significantly outperforming baseline methods. Under deployment-oriented threshold selection, the framework achieves a Recall of 0.914, enabling the detection of the majority of stress-prone periods with acceptable false-alarm cost. Beyond predictive performance, we show how the proposed framework can be integrated into operational control loops to support proactive actions such as workload throttling and resource scaling. Our results highlight the practical value of high-recall, learning-based early warning systems in enabling resilient and adaptive data center operations in the era of AI-driven workloads.

Yalun Qi, Sichen Zhao, Zhiming Xue et al.

In many real-world applications, such as customer feedback monitoring, brand reputation management, and product health tracking, understanding the temporal dynamics of user sentiment is crucial for early detection of anomalous events such as malicious review campaigns or sudden declines in user satisfaction. Traditional sentiment analysis methods focus on individual text classification, which is insufficient to capture collective behavioral shifts over time due to inherent noise and class imbalance in short user comments. In this work, we propose a temporal sentiment aggregation framework that leverages pretrained transformer-based language models to extract per-comment sentiment signals and aggregates them into time-window-level scores. Significant downward shifts in these aggregated scores are interpreted as potential anomalies in user feedback patterns. We adopt RoBERTa as our core semantic feature extractor and demonstrate, through empirical evaluation on real social media data, that the aggregated sentiment scores reveal meaningful trends and support effective anomaly detection. Experiments on real-world social media data demonstrate that our method successfully identifies statistically significant sentiment drops that correspond to coherent complaint patterns, providing an effective and interpretable solution for feedback anomaly monitoring.